Mark Vigoroso, Author at ERP Today

Mark Vigoroso

Mark Vigoroso, CEO, ERP Today

55 Articles Published

Accelerating Digital Impact: Inetum and SAP Drive Future-Ready Transformation

Inetum, a European leader in digital services, is enhancing its strategic partnership with SAP under new leadership to drive agile, AI-integrated business outcomes, while prioritizing clean data governance, pragmatic cloud transformation, and the importance of human-centered processes.

image of Larry Ellison, Oracle CTO | CloudWorld

Cloud Platform and Technology

Lloyds Banking Group Deepens Strategic Cloud Partnership with Oracle to Drive Innovation and Agility

Lloyds Banking Group has expanded its partnership with Oracle to adopt next-generation multicloud infrastructure solutions, migrating critical databases to Oracle Database@Azure and deploying Oracle Exadata Cloud@Customer, enhancing innovation and customer satisfaction in its digital transformation journey within the UK financial services sector.

Data and Data Management

Adeptia’s Innovation Engine: Deepak Singh on Simplifying Data Integration for the Modern Enterprise

Adeptia, an enterprise-class data integration platform led by Deepak Singh, distinguishes itself with a no-code, drag-and-drop interface that empowers non-technical users to automate data connections without heavy IT reliance, offering flexible deployment options and AI-driven automation to enhance operational efficiency and customer experience.

Security

Dell Strengthens Cybersecurity for Microsoft Customers

Dell Technologies and Microsoft are enhancing AI adoption to protect data and improve cybersecurity for multicloud environments.

Analytics and AI

The Future of Digital Transformation

Insights from Intetum UK CEO Kathy Quashie

Cloud Platform and Technology

Infor Targets Business Velocity with ESG & AI Capabilities

Inside Infor's major updates to its cloud portfolio.

Cloud Platform and Technology

IBM Acquires HashiCorp, Enhancing Hybrid Cloud and AI Capabilities

IBM has completed its acquisition of HashiCorp for $6.4 billion, aiming to enhance its hybrid cloud and AI capabilities through the integration of HashiCorp's automation and security products, ultimately helping clients optimize and secure their cloud infrastructure.

ERP Strategy and Planning

IFS Chief Product Officer Discusses Future of AI, Automation, and Quantum Computing in Enterprise Software

IFS Chief Product Officer Christian Pedersen discusses the future of enterprise software, emphasizing the imperative of AI-driven automation and quantum computing to address evolving workforce dynamics and productivity challenges, while ensuring that IFS helps customers navigate these technological advancements seamlessly.

image of Bill McDermott at event | ServiceNow Now Assist

Manufacturing Systems and Automation

ServiceNow Expands AI-Powered Manufacturing Solutions with Quality 360 Acquisition

ServiceNow has acquired Advania's AI-powered quality management solution, Quality 360, to enhance its Manufacturing Commercial Operations platform, enabling manufacturers to improve quality control and operational efficiency amidst rising industry challenges.

Financial Management

Microsoft Dynamics 365 Finance 10.0.43 Coming in March 2025

Microsoft has launched Dynamics 365 Finance version 10.0.43 in March 2025, with approximately 4,000 companies using the software, showcasing enhancements in features such as accounts receivable and cash management, while emphasizing the necessity for thorough testing and review of deprecated functionalities prior to upgrade.

abstract image of lights | integration strategy

Data and Data Management

The Quantum Leap: How Quantum Computing Will Transform Enterprise Software

Enterprise software is poised for a transformation due to quantum computing, which enables faster data analysis and optimization that outpaces traditional computing, with major companies like IBM, Google, and Microsoft spearheading research and pilot programs while addressing challenges such as hardware limitations and talent shortages.

Cloud Platform and Technology

AWS Aims to Speed Cloud Adoption with Trust Center

Amazon Web Services (AWS) has launched the AWS Trust Center, a comprehensive online resource that provides essential security insights, compliance certifications, and real-time updates to enhance transparency and trust for customers transitioning to cloud-based systems, addressing key security concerns that influence cloud adoption.

stock image of a cloud | Protera AWS Azure

Cloud Platform and Technology

The Future of Digital Transformation: Insights from Inetum UK CEO

In 2024, Inetum appointed Kathy Quashie as CEO for the UKI and Growing Markets, strengthened its position as a global ServiceNow partner through the acquisition of Unifii, and focused on scaling its presence while addressing the challenges of digital transformation and AI integration for clients.

CRM and Customer Experience

Microsoft to Deprecate Unified Service Desk (USD), Points Customers to Customer Service Workspace

Microsoft announced it will discontinue the Dynamics 365 Unified Service Desk on April 1, 2026, urging affected customers to transition to the more advanced Customer Service workspace, which offers improved features and enhanced experiences before the support ends on June 30, 2028.

Analytics and AI

Salesforce: AI Agents Can Boost Competitive Differentiation in Financial Services

Fewer than half of consumers are fully satisfied with financial institutions, emphasizing the critical need for standout customer service and digital experiences, particularly through AI agents, to maintain loyalty as competitive pricing becomes less viable.

CEO Bill McDermott | ServiceNow sees “tailwind of growth” with GenAI in Q3 23 success

Analytics and AI

ServiceNow and Google Cloud Expand Partnership to Deliver AI-powered Tools to Millions of Users

ServiceNow and Google Cloud have expanded their partnership to integrate ServiceNow's platform and workflows with Google Cloud, enabling AI-driven transformation across enterprise technology, enhancing data accessibility and workflows, with new AI-powered solutions set to launch by 2025.

Supply Chain Management

Oracle AI Agents Help Transform Supply Chain Workflows

Oracle has introduced new role-based AI agents within Oracle Fusion Cloud SCM, set for release in January 2025, to automate routine supply chain tasks, enhance productivity, and enable professionals to focus on strategic initiatives, thus transforming operational efficiency across various supply chain functions.

Cloud Platform and Technology

ATB Financial Deploys Gemini for Google Workspace to 5,000+ Employees

ATB Financial has successfully deployed Google's Gemini for Workspace to over 5,000 employees, leveraging generative AI to enhance productivity and streamline workflows across tools like Gmail, Docs, and Sheets, following a successful pilot that demonstrated significant time savings and improved efficiency.

CRM and Customer Experience

SharkNinja Powers Up Global Customer Service with Salesforce Agentforce

Salesforce has partnered with SharkNinja to implement Agentforce and Commerce Cloud, aiming to enhance personalized customer service through autonomous AI agents while facilitating global growth and improving customer engagement across various markets.

ERP Strategy and Planning

Aptean Enters into Definitive Agreement to Acquire Logility

Aptean has announced its acquisition of Logility Supply Chain Solutions for $14.30 per share in cash, aiming to enhance its AI-powered supply chain planning offerings and provide greater strategic focus and resources for Logility, which serves over 500 clients globally.

ERP Strategy and Planning

Microsoft Announces 2025 Release Wave 1 Plan for Dynamics 365

Microsoft's recently announced 2025 Release Wave 1 for Dynamics 365, scheduled for April to September 2025, introduces various AI-integrated enhancements aimed at improving user productivity across sales, customer service, finance, supply chain management, and business central applications, while also emphasizing the importance of thorough planning and user training for effective implementation.

ERP Strategy and Planning

IFS Surpasses €1 billion in ARR, Driven by Customer-Centric Approach and Rising Demand for Industrial AI

IFS reported its strongest financial performance in FY2024, achieving over €1 billion in Annual Recurring Revenue and total revenues of €1.228 billion, driven by a 32% YoY growth in ARR and 38% in cloud revenue, alongside a notable increase in customer satisfaction and strategic acquisitions reflecting the growing demand for Industrial AI solutions.

ERP Strategy and Planning

Sage and Tractics partner to deliver cloud solution for heavy civil contractors

Sage and Tractics have partnered to integrate Sage Intacct Construction with Tractics' cloud-native platform, enhancing operations and financial management for heavy civil contractors by providing real-time project data access and streamlined business processes.

IBM office building | IBM announces expansion to its software portfolio in AWS marketplace

Product Lifecycle Management

IBM and L’Oréal to Build AI Model to Advance Sustainable Cosmetics

IBM and L'Oréal have partnered to utilize IBM's GenAI technology for enhancing sustainable cosmetic formulations, aiming to create a custom AI model that will improve product development and reduce waste while meeting L'Oréal's sustainability targets.

Google to Acquire Wiz for $32 Billion in Cloud Security Push

Digital Commerce

Wayfair and Google Cloud Expand Partnership to Transform Online Retail with Gemini

Wayfair has expanded its partnership with Google Cloud to enhance its product catalog and employee collaboration using AI technologies, resulting in significant efficiency improvements, cost savings, and a better shopping experience.

Indoor image of blue sign with grass below it | AWS Summit London

Business Process Management and Automation

Amazon Bedrock Powers WPS AI to Enhance Office Software Productivity

Amazon Web Services has partnered with WPS, the leading office software provider, to utilize Amazon Bedrock for integrating generative AI capabilities into WPS Office, enabling features like spell check and automated slide generation while enhancing data security and privacy for its 100 million daily users.

Supply Chain Management

Infor Nexus Unveils NexTrace, End-to-End Traceability Solution

Infor Nexus has introduced NexTrace, a traceability solution designed to enhance supply chain transparency and compliance in anticipation of upcoming regulations like the EU Digital Product Passport and Corporate Sustainability Due Diligence Directive, by integrating AI technology, supplier ESG data, and facilitating seamless tracking from raw materials to finished products.

Supply Chain Management

Europastry Selects Blue Yonder TM Solutions to Optimize European Supply Chain

Europastry, a leader in frozen bakery products, is enhancing its supply chain efficiency and sustainability by implementing Blue Yonder’s transportation management solutions, which will optimize logistics, reduce costs, and improve customer service across its global operations.

satya nadella, microsoft ceo | microsoft Q3 results

Analytics and AI

Microsoft Introduces Copilot Chat with AI Agents for 365 Customers

Microsoft has launched Microsoft 365 Copilot Chat, a pay-as-you-go AI chat service for commercial customers that enhances workforce efficiency and collaboration through GPT-4o-powered interactions, IT controls, and integration with Dynamics 365 to support a wide range of business processes and decision-making.

Manufacturers face deployment hurdles for smart technologies: SYSPRO

Manufacturing Systems and Automation

King Nutronics and GR Technology Announce Go-live of Rockwell Automation’s Plex Smart Manufacturing Cloud

King Nutronics and GR Technology have successfully launched Rockwell Automation's Plex Smart Manufacturing Cloud integrated with RMB Solutions' Service Management Application via the GR8T Platform Pathway Bot, enhancing calibration processes, customer satisfaction, and operational efficiency for King Nutronics in the manufacturing industry.

Workday EMEA mid-size enterprise success

Financial Management

Workday Brings Zuora Monetization Suite into Financial Management Solution

Zuora has partnered with Workday to enhance financial management processes for businesses by integrating their monetization suite with Workday Financial Management, thereby improving accuracy, streamlining workflows, and supporting flexible billing models to drive growth and operational efficiency.