Radhika Ojha, Author at ERP Today

Radhika Ojha

Director, Content Products and Senior Editor

232 Articles Published

Identifying and Resolving Friction Points in the NetSuite O2C Cycle

The Order-to-Cash (O2C) process is crucial for business revenue and customer satisfaction, but can be hindered by inefficiencies in inter-departmental handoffs and data inconsistencies, which can be mitigated through enhanced workflows, proactive monitoring, and strict data governance in NetSuite.

Data and Data Management

Decommissioning SAP Legacy Systems: Turning Technical Debt into Strategic Value

To mitigate the significant costs and risks associated with maintaining legacy ERP systems, organizations should adopt a structured decommissioning strategy that focuses on total cost of ownership reduction and compliance risk mitigation through a phased approach involving data analysis, extraction, and secure archiving.

Analytics and AI

Zuora Unveils New Tools to Tackle the AI Pricing Puzzle

The AI boom is prompting organizations to revamp their pricing strategies, with Zuora's new monetization platform offering tools to manage dynamic service value, enhance customer visibility, and support scalability amidst unpredictable consumption patterns.

ERP Strategy and Planning

A Blueprint for Large-Scale SAP Transformation in Retail

Salling Group successfully modernized its extensive SAP environment by employing the SNP Bluefield approach, reducing data volume from 60 TB to 32 TB, and achieving a smooth migration to SAP S/4HANA with only 51 hours of operational disruption, highlighting the importance of strategic planning and centralized systems for large enterprises.

ERP Strategy and Planning

Jordan Weitzen Joins Acumatica as Chief Financial Officer

Acumatica has appointed Jordan Weitzen as CFO to succeed Wayne Kimber, aiming to enhance strategic growth and partnerships while adapting a data-driven approach akin to consumer tech, signaling a shift towards a modern SaaS operational model.

Analytics and AI

Unit4 Outlines ‘Assist, Advise, Act’ Framework for Pragmatic AI in ERP

Unit4's pragmatic AI integration in ERP systems aims to transform software from mere transaction recorders to proactive partners that assist, advise, and act, while emphasizing trust through explainability, auditability, and human oversight.

ERP Strategy and Planning

From Trophy to Transformation

How a key industry award fueled SAP’s momentum in the race for AI and cloud dominance.

ERP Strategy and Planning

The Trust Dividend

Nine months after winning the 2024 ERP Today Award, Kyriba is cracking the enterprise code.

ERP Strategy and Planning

The ROI of a Standing Ovation

Fudgelearn is bridging the ERP Training Gap with People-First Innovation.

ERP Strategy and Planning

Unlocking Digital Impact

Inetum redefines transformation through platform ecosystems and AI innovation.

Analytics and AI

Finance on Autopilot

Why the dream of self-driving ERP is finally shifting from a buzzword to a boardroom reality.

Cloud Platform and Technology

Calibrating Compliance

How Malvern Panalytical Streamlined Global Tax Compliance with Sovos.

Cloud Platform and Technology

The CFO’s New Caddie

How LPGA is teeing up a future-ready finance team with Sage.

ERP Strategy and Planning

ERP’s Ticking Clock

Karthik Chakkarapani, SVP, Corporate Operations and CIO of the monetization platform Zuora warns of the perils of waiting for a complete ERP rollout.

Cloud Platform and Technology

The Agility Imperative

How no-code platforms are reshaping manufacturing operations.

Analytics and AI

The Quantum Gambit

Sage CPO Walid Abu Hadba on navigating the agentic AI revolution, empowering SMBs to outmaneuver the giants, and why the real quantum threat isn’t what you think.

Cloud Platform and Technology

Acumatica’s 2025 R2 Release Takes A Human-First Leap

Acumatica has launched its 2025 R2 update, introducing a redesigned user interface, integrated AI tools, and industry-specific enhancements to empower mid-market businesses with greater efficiency and adaptability.

ERP Strategy and Planning

Reimagining Finance: Derek Kudsee on Coda’s AI-Powered Future

Derek Kudsee, the new Managing Director of Unit4 Financials by Coda, aims to modernize the finance function through agentic AI and a dynamic system of intelligence while maintaining the platform's core stability that has served enterprise customers for decades.

ERP Strategy and Planning

Building a Scalable Revenue Engine with NetSuite ARM

The implementation of the NetSuite ARM module relies heavily on the integrity of upstream data, effective change management, and a scalable configuration approach to ensure accurate revenue recognition and operational efficiency.

Analytics and AI

Unit4 Appoints Tech Veteran Derek Kudsee to Lead Financials Division

Unit4 has appointed Derek Kudsee, a tech veteran with over 25 years of experience, as Managing Director of its Financials by Coda division, aiming to enhance the Coda platform with AI-driven capabilities and transform finance teams' roles while ensuring stability for existing clients.

Quality and Testing

The Impact of AI-Powered Automation on Modernizing Oracle QA

Organizations face pressure to speed up software release cycles for Oracle applications, yet often experience delays and budget overruns due to inefficient legacy QA practices, but adopting modern, AI-powered testing solutions like Tricentis can significantly enhance testing efficiency, reduce costs, and accelerate delivery.

Data and Data Management

Good Enough Isn’t Good Enough When it Comes to Your Data: Kevin Campbell

A recent Syniti report highlights that while 70% of organizations have a data strategy, 86% worry data management issues will hinder AI adoption, with 79% identifying data management as a challenge for SAP S/4HANA migrations, emphasizing the need for a business-driven, data-first culture and skilled teams to succeed.

Digital Commerce

How Workday and Zuora Are Fueling Finance’s Future

Businesses are transitioning to recurring and usage-based revenue models to foster growth, but this poses significant operational challenges for finance departments using legacy ERP systems; to address these issues, Workday and Zuora have partnered to create a dual-platform strategy that combines a stable ERP with an agile monetization engine, streamlining complex transaction management and enhancing operational efficiency.

Financial Management

Mastering NetSuite ARM For Financial Accuracy and Compliance

The NetSuite Advanced Revenue Management module automates revenue recognition for businesses with complex revenue streams, enhancing financial accuracy and transparency, but its successful implementation requires careful planning and expert partners to avoid common pitfalls.

Cloud Platform and Technology

Forging the Future at DMI’s Digital Lounge @Lakeside

The Digital Lounge @Lakeside at Seeburg Castle fostered a collaborative dialogue among industry leaders about the digital future, emphasizing the need for data sovereignty and IT independence, while showcasing innovative applications of AI and robotics in operational contexts.

Cloud Platform and Technology

SAP Expands Sovereign Cloud Footprint, Bringing AI to Europe’s Public Sector

SAP has launched a new data center region in France to bolster its sovereign cloud services, addressing European data sovereignty concerns while enabling public sector and healthcare clients to securely adopt cloud ERP and generative AI capabilities.

abstract tech image of a blue city and red and white car lights in long exposure with a sign of SAP "S/4HANA" between the lights

Data and Data Management

The SAP S/4HANA Data Dilemma: Why Data Strategy Can’t Be an Afterthought

The journey to SAP S/4HANA necessitates a fundamental rethinking of data management, emphasizing a selective migration of relevant data, prioritizing data quality especially in an AI-driven landscape, and effectively managing legacy data, all of which are crucial for transforming organizations' data from a liability to a strategic asset.

Business Process Management and Automation

Zuora and Workday Deepen Partnership to Tackle Complex Revenue Management

Zuora and Workday have expanded their partnership to integrate Zuora's monetization platform with Workday Financial Management, aiming to streamline financial processes for B2C companies managing complex billing models, enhance accuracy, and promote strategic financial decision-making.

Modular Cloud Transformation and Composable ERP

ERP Strategy and Planning

Enabling A Composable ERP Revolution With Zuora’s Modular Cloud Transformation

The shift from monolithic ERP systems to composable architectures enables businesses to integrate specialized applications via APIs, enhancing agility and functionality while mitigating risks associated with digital transformations.

ERP Strategy and Planning

Why Digital Transformation is a Yet Unfulfilled Promise in Public Services

Unit4's 2025 State of Digital report reveals that despite high aspirations for digital transformation in the public sector, significant hurdles like IT frustrations, budget concerns, and organizational resistance have hindered full implementation, with only 16% of UK organizations achieving operational integration, though there remains optimism for future improvements.

Cloud Platform and Technology

IT Transformation Trends in 2025: Key Insights for Digital Transformation

The 2025 Transformation Study by NTT DATA Business Solutions and Natuvion reveals that AI is now the primary driver for enterprise transformations, emphasizing the necessity of data quality and effective communication while highlighting the increasing adoption of cloud platforms and agile methodologies as crucial for success.