Radhika Ojha
Director, Content Products and Senior Editor
170 Articles Published
Agentforce 2.0 Digital labor
Analytics and AI
Salesforce: The market for digital labor is trillions of dollars, says Marc Benioff
Salesforce CEO Marc Benioff highlights Agentforce 2.0 as a transformative digital labor platform with a trillions-dollar market potential, emphasizing its effectiveness in reducing human query escalations and showcasing its integration with Slack and advanced AI features to enhance enterprise workflows across various industries.
ERP
Analytics and AI
Boomi enhances data management offering with Rivery acquisition
Boomi is enhancing its data management capabilities through the acquisition of Rivery, which will integrate the latter's low-code ELT and CDC technologies to strengthen Boomi's offerings in a data-driven environment.
Accelalpha
ERP Strategy and Planning
Alpha acceleration in digital transformation: The IBM-Accelalpha deal
What synergies will IBM’s recent acquisition of Accelalpha bring to clients and the Oracle ecosystem?
Sustainability - SAP Green Ledger
Data and Data Management
Carbon and financial accounting get sustainable with SAP Green Ledger
The newly launched SAP Green Ledger aims to enhance data accuracy and compliance with evolving sustainability regulations, thereby supporting organizations in achieving financial optimization and carbon neutrality.
Clean ERP | GH Power and Nextworld
ERP Strategy and Planning
The Clean ERP Method: Unlocking ROI without an ERP replacement
ERP customers face challenges with legacy systems that require costly customizations, but the rise of no-code/low-code platforms offers a flexible and efficient alternative for developing unique applications without the burdens of traditional ERP modifications.
SYSPRO and NexSys
ERP Strategy and Planning
SYSPRO strengthens UK presence with NexSys acquisition
SYSPRO has acquired NexSys to enhance its presence in the UK and Europe, broaden its digital manufacturing capabilities. The acquisition will drive new software solutions for mid-market manufacturers and distributors.
Journey to ERP Customization
ERP Strategy and Planning
The million-dollar question: To customize ERP or not?
Organizations can modernize their ERP systems cost-effectively by leveraging emerging platforms like Nextworld's No-Code Studio to avoiding the pitfalls of traditional cloud solutions and reduce the need for expensive customizations.
AWS
Analytics and AI
Julia White joins Amazon Web Services as marketing chief
Amazon Web Services has appointed Julia White, a former executive at SAP and Microsoft, as its new Chief Marketing Officer and Vice President.
ERP
Business Process Management and Automation
Boomi strengthens operational excellence with new executive appointments
Boomi has appointed Valerie Rainey as Chief Operating Officer and Francesca Molinari as Chief People Officer to enhance operational efficiency and focus on workplace culture.
Aptum Appoints Jaime Konzelman as Chief Revenue Officer
ERP Strategy and Planning
Simplifying cloud adoption for legacy SAP ECC systems
With SAP ECC support ending in 2027, the partnership between SAP, NTT DATA Business Solutions, and AWS provides businesses a cost-effective pathway to migrate to SAP S/4HANA through the RISE with SAP model, enabling digital transformation and enhanced innovation via AI and automation.
Analytics and AI
Microsoft to raise prices of Power BI licenses in 2025
Microsoft plans to increase the prices of its Power BI Pro and Premium per user licenses to $14 and $24 per month, respectively, starting April 1, 2025.
ERP Strategy and Planning
NTT DATA Business Solutions to accelerate cloud adoption for SMBs
NTT DATA Business Solutions has launched tailored offerings for high-growth SMBs using SAP's GROW with SAP public cloud solutions to enhance cloud adoption, streamline operations, and support sustained business growth.
AI
Analytics and AI
Gen AI in manufacturing: Uncovering inefficiencies in processes
To optimize processes and enhance visibility into inefficiencies, organizations can leverage QAD’s Process Intelligence solution, which utilizes Gen AI in manufacturing processes to visualize workflows, identify root causes, and provide real-time alerts, leading to significant cost savings.
Deploying high-impact GenAI solutions with Inetum
Analytics and AI
AI in ERP: An essential focus for Epicor
Epicor's recent third quarter highlights its commitment to AI-driven digital transformation through new product launches, leadership appointments, and strategic acquisitions, aimed at enhancing ERP solutions for its manufacturing-focused clientele.
Data and Data Management
Epicor’s new solutions to boost automakers’ performance metrics
Manufacturers in the automotive industry are expected to gain better visibility on market demand and performance metrics with new solutions acquired by Epicor through its acquisition of Solenium Group and Visual SKUs. The new tools, Product Information Management (PIM) and...
Analytics and AI
Demand for industrial AI lifts IFS’ third quarter revenue
IFS experienced a 30% increase in annual recurring revenue in Q3, fueled by a significant rise in IFS Cloud adoptions and cloud revenue growth, while adding 90 new clients and enhancing its ERP and AI solutions through strategic acquisitions.
Enterprise Asset Management
Future of asset lifecycle management: ERP Today TV x IFS Unleashed
At the IFS Unleashed event, Kevin Price discussed how IFS's acquisition of Copperleaf Technologies enhances asset lifecycle management by providing comprehensive investment planning solutions that enable organizations to make informed decisions in their ALM journey.
Enterprise Asset Management
Exelon’s valuable EAM partnership: ERP Today TV x IFS Unleashed
The ERP Today news team, Stephanie Ball and Mark Vigoroso talk with energy company Exelon's Robert Biagotti on why the company chose IFS for its EAM implementation.
Analytics and AI
ServiceNow taps Google Cloud’s Amit Zavery as COO
Amit Zavery, formerly Google Cloud’s VP, has been appointed President, COO, and CPO of ServiceNow, effective October 28, where he will oversee products, engineering, and operations, with a focus on business innovation.
Analytics and AI
IFS Ultimo – Building AI use cases for EAMs: ERP Today x IFS Unleashed
At the IFS Unleashed event, IFS Ultimo leaders discussed leveraging AI to enhance Enterprise Asset Management by improving failure report details for both preventive and reactive maintenance, aiming to reduce costly downtime and enhance productivity through advanced data utilization.
image of a crossroads | technical debt
Analytics and AI
Pragmatic AI: What it means for manufacturers
A recent SAP Insider survey reveals that while 40% of manufacturing organizations have no plans to adopt AI, nearly 39% are considering implementation within the next two years, driven primarily by the need to automate tasks and improve operational efficiency, highlighting a cautious yet evolving approach to AI in the industry.
Business Process Management and Automation
Epicor enhances frontline worker solutions with Acadia acquisition
Epicor has acquired Acadia Software to enhance its industry-specific ERP solutions with the latter's Connected Worker solutions, enabling real-time insights and guidance for frontline workers to boost productivity and efficiency in the supply chain and manufacturing sectors.
Analytics and AI
IFS.ai: Powering the Industrial AI Revolution: ERP Today TV from IFS Unleashed
At the IFS Unleashed event, Christian Pedersen and Vaibs Kumar discussed the transformative potential of Industrial AI tailored for specific industries, emphasizing IFS.ai's integration with IFS Cloud to enhance operational efficiency and customer value through precise use cases and real-world applications like scheduling and forecasting.
Aptum Appoints Jaime Konzelman as Chief Revenue Officer
Cloud Platform and Technology
Acumatica expands cloud solution to include professional services sector
Acumatica has launched its Professional Services Edition to help small and mid-sized professional services providers in sectors like architecture and IT optimize resources and manage vital processes, addressing industry demands for enhanced business management technology.
Analytics and AI
SAP unveils new updates to Spend Management and Business Network
SAP has enhanced its spend management solutions, SAP Ariba and SAP Fieldglass, by integrating the generative AI copilot Joule to automate and optimize spending processes, improve collaboration, and provide actionable insights, with availability planned for Q4 2024 and additional features aimed at streamlining procurement and supplier engagement set to launch in 2025.
Analytics and AI
Epicor’s key leadership appointments to drive AI focus
Epicor is enhancing its AI-driven ERP strategy for global manufacturing and sales sectors by expanding Vaibhav Vohra's role as President, appointing Scott Morgan as Chief Revenue Officer, and promoting Arturo Buzzalino to Chief Innovation Officer, while acknowledging the contributions of retiring President Lisa Pope.
Boomi
Analytics and AI
Adaptive manufacturing practices – Part 3: Transforming People
Addressing the critical challenges of hiring, training, and retaining talent, particularly in frontline manufacturing roles, necessitates leveraging robust ERP systems like QAD ERP O3 that blend AI-driven and human-centered solutions to enhance workforce adaptability and productivity amidst evolving business demands.
AIRSYS to implement Rootstock ERP
Analytics and AI
Oracle Fusion Cloud updates to boost service teams’ productivity
Oracle has enhanced its Fusion Cloud Service and Field Service with AI-driven features to boost service teams' efficiency, automate the customer service lifecycle, and improve issue resolution through tools like automated service agents, call and chat summarization, and advanced knowledge search for field technicians.
Blue touch screen memory board with cloud and lock emoji buttons. Physical
Manufacturing Systems and Automation
Adaptive manufacturing practices – Part 2: Transforming Systems
The article discusses how manufacturers can optimize their systems to become adaptive organizations amid uncertainty, highlighting the role of QAD ERP O3 platform in enhancing flexibility, integration, and security while providing real-time data for intelligent decision-making.
SAP building | SAP Q4
Analytics and AI
SAP unveils AI updates for users and developers at TechEd 2024
SAP unveiled powerful collaborative capabilities to its generative AI Copilot Joule during its annual TechEd 2024 event.
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