Richard Howells
VP, ERP and Digital Supply Chain at SAP
2 Articles Published
It’s time to get serious about servitization
As consumers, we are now used to the as-a-service model in our everyday lives. When was the last time you bought a CD or DVD? I can’t remember because my whole family stream everything. My sons and I even get...
At your service: How to Wow your customers by creating new revenue streams
We are living in an “as-a-service” world. Everything from the music we listen to, to the shows and movies we watch, and the books we read comes from a streaming service. And let’s not forget about the endless subscription options...