Shawn Byers
47 Articles Published
The ERP Value Gap: The Cost of Disconnected Payment Workflows
Tuesday, September 15, 2026 at 11:00 AM ET Disconnected AP workflows are quietly draining ERP value — new research on how payments and integration impact ERP performance Organizations invest in ERP systems to streamline operations, improve visibility, and connect critical...
Microsoft Dynamics 365 Finance: A Complete ERP for Modern CFOs
This page presents Microsoft Dynamics 365 Finance as a complete ERP financial management solution designed to meet complex business needs, integrating processes from accounting and treasury to inventory, operations, and cash optimisation. It emphasises how Dynamics 365 Finance gives CFOs real-time visibility of company finances and project performance, supporting more informed strategic decisions and improved financial control on the Microsoft cloud.
ERP Replace: A Structured Path to Modern ERP
This solution brief presents ERP Replace as a structured way to move from legacy ERP to a modern, cloud-based platform, focusing on speed, risk reduction, and predictable outcomes. It explains how preconfigured baselines, implementation accelerators, and stage-gated governance help organisations manage data, processes, and change more effectively during ERP replacement programmes
Live Webinar: MCP and AI Agents in Dynamics 365 Finance & Supply Chain
This webinar walks through the Model Context Protocol (MCP) and shows how AI agents can securely read and act on data in Dynamics 365 Finance and Supply Chain. Attendees see live demos of MCP-driven scenarios, learn practical design tips for safe automation, and get guidance on first steps to experiment with agentic AI in ERP without compromising data quality or auditability.
AI in Finance: Professional Services Take Their First Steps
This article looks at how finance teams in professional services firms are beginning to adopt AI, moving beyond simple automation toward more autonomous, insight-driven operations. It highlights early use cases such as forecasting, reporting, billing, and productivity gains, and outlines practical steps CFOs and finance leaders can take to pilot AI safely while reshaping how their organisations work.
ERP Unlocked: De-Risking and Accelerating Transformation
This article explores how ERP leaders can rethink transformation to both de-risk delivery and accelerate time to value, rather than treating ERP as a slow, high-stakes rebuild. It outlines practical ways to use preconfigured industry baselines, data and integration accelerators, and stage-gated governance so decisions are transparent, auditable, and tied directly to business outcomes.
From Automated Finance to AI-Driven Autonomy
This piece examines the journey from traditional finance automation to AI-powered autonomous operations, outlining how technologies such as machine learning, generative AI, and intelligent agents can take on more of the end-to-end workload. It explores what “autonomous finance” means in practice, the steps needed to modernise processes and data, and how the CFO’s role evolves as finance shifts from manual control to AI-driven decision support.
WEINIG Group Unifies Global ERP on Dynamics 365
WEINIG Group, a leading manufacturer in the wood processing industry, partnered with Hitachi Solutions to consolidate a highly decentralised ERP landscape into one global Microsoft Dynamics 365 solution hosted on Azure. By moving from more than 80 separate ERP systems to a unified platform, WEINIG gained shared financial services, better inventory visibility, and common processes and data to support informed decision-making across its international operations
Linde Engineering Sharpens Project Financials with Dynamics 365
Linde Engineering partnered with Hitachi Solutions to deploy Microsoft Dynamics 365 Finance and Project Operations, modernising how it manages project costs, billing, and revenue. By moving to a cloud-based, project-focused ERP, the engineering business gains clearer visibility into profitability across complex plant projects and a more controlled, consistent approach to financial management.
Fenwick Reimagines Department Store Retail with Dynamics 365
Fenwick, an iconic British department store, partnered with Hitachi Solutions to modernise its business using Microsoft Dynamics 365 Commerce and Finance, creating a more connected digital retail experience. By integrating ecommerce, order management, customer data, and financial reporting on a single cloud platform, Fenwick now has better inventory visibility, a unified view of customers, and the agility to evolve its omnichannel offering.
END Clothing Elevates Omnichannel Retail with Dynamics 365
END Clothing partnered with Hitachi Solutions to replace legacy retail systems with a modern Microsoft Dynamics 365 platform spanning commerce, finance, and supply chain. The unified cloud solution supports omnichannel experiences across ecommerce and stores, improves stock visibility, and gives END faster, more accurate data to guide growth in luxury fashion retail.
Marabu Builds a Global ERP and CRM Platform on Dynamics 365
Marabu, a leading manufacturer of printing and hobby inks, partnered with Hitachi Solutions to replace fragmented legacy systems with a unified Microsoft Dynamics 365 platform for ERP and CRM. Dynamics 365 Sales, Customer Service, Finance, and Supply Chain are being rolled out across multiple countries, harmonising processes, improving data quality, and creating a scalable foundation for Marabu’s international growth.
Clarion Housing Unifies Resident Services on Dynamics 365
Clarion Housing Group, the UK’s largest social housing provider, worked with Hitachi Solutions to consolidate more than 50 legacy systems into a single Microsoft Dynamics 365 platform for finance and customer engagement. The new cloud-based solution gives Clarion a unified view of residents, simplifies case management, and supports consistent, omnichannel services across its housing operations.
Plastic Energy’s Dynamics 365 Finance Transformation
Plastic Energy, a leader in advanced plastic recycling, partnered with Hitachi Solutions to implement Microsoft Dynamics 365 Finance as a cloud-based platform to support rapid global growth. Using Hitachi’s Essentials for Finance accelerator, the team delivered a multinational rollout across ten countries in nine months, enabling standardised processes, faster reporting, and better financial insight for its circular-economy operations.
Enabling The Royal Mint’s Sustainable Precious Metals Programme with Dynamics 365
The Royal Mint partnered with Hitachi Solutions to design and implement a new cloud-based Microsoft Dynamics 365 Finance and Supply Chain Management platform to power its world-first Sustainable Precious Metals programme. The ERP solution tracks e-waste from intake through processing to finished products, supporting circular economy goals while improving agility, data management, and security.
AI and Automation in Invoice Processing
Hitachi Construction Machinery America used Microsoft Power Platform AI Builder and Power Automate to automate supplier invoice processing into Dynamics 365 Finance and Operations, significantly reducing manual AP effort. By streamlining how invoices are received, read, validated, and posted, the organisation now automatically processes around two-thirds of invoices with near-perfect accuracy.
Rotork Transforms Global ERP and Customer Operations with Microsoft Dynamics 365
Hitachi Solutions has been recognised as the 2025 Microsoft Dynamics 365 Finance Partner of the Year, highlighting its leadership in delivering innovative ERP and finance transformations on the Microsoft cloud. This recognition showcases the company’s proven expertise in helping customers modernise financial operations, optimise business performance, and realise greater value from Dynamics 365 Finance.
Hitachi Solutions Named 2025 Microsoft Dynamics 365 Finance Partner of the Year
Hitachi Solutions has been recognised as the 2025 Microsoft Dynamics 365 Finance Partner of the Year, highlighting its leadership in delivering innovative ERP and finance transformations on the Microsoft cloud. This recognition showcases the company’s proven expertise in helping customers modernise financial operations, optimise business performance, and realise greater value from Dynamics 365 Finance.
From Silos to Synchronization: How Britax Römer Unified Warehouse and ERP with Dynamics AX
Britax Römer partnered with Hitachi Solutions to integrate its external warehouse logistics with Microsoft Dynamics AX 2012, creating a seamless link between ERP and warehouse operations. The project improved stock visibility, streamlined order processing, and provided a scalable foundation for future supply chain optimization across the company’s EMEA operations.
Lessons from the 2025 ERP Today Award Winners and Finalists
Tuesday, July 7 at 9:00 AM ET | 2:00 PM UK Join ERP Today for a Webinar on “Lessons from the 2025 ERP Today Award Winners and Finalists” for a practical conversation with the organizations and partners behind this year’s standout...
AI and SAP Discovery Center
The Power of Co-Existence: Orchestrating AI Agents and SAP
In the race to modernize the enterprise, the debate is no longer about choosing one ecosystem over another; it's about extending value from your existing SAP investment without introducing fragility. While SAP excels at integrating the "Core" within its own ecosystem, the modern enterprise lives everywhere else—from legacy on-prem systems to the burgeoning frontier of AI agents. Join ERP Today and MuleSoft for an executive-level deep dive into the Co-Exist Strategy. We explore how organizations are maintaining a clean SAP core while using MuleSoft as the universal connective tissue for everything outside of it—regardless of where you are in your S/4HANA journey.
IBM Client Zero on Oracle: A Blueprint for Enterprise AI at Scale
Enterprises are investing heavily in AI but are struggling to move beyond pilots, redesign work, and prove ROI on Oracle platforms. This webinar shows how to operationalize AI using IBM’s Client Zero experience and Oracle technology as a repeatable blueprint...
Unlocking Dynamic, AI‑Enabled Finance: IBV Insights on Building a Value‑Based Operating Model
Most organizations are still making critical business decisions on top of rigid planning cycles, fragmented data, and limited AI adoption—slowing their response to disruption and constraining innovation before it starts. Drawing on new IBM Institute for Business Value (IBV) research, this session explores how finance leaders can break through those structural barriers by modernizing their operating model and establishing a connected, AI-enabled finance backbone. You will see how integrated data platforms and AI-powered forecasting can sharpen decision speed, strengthen governance, and position finance as the function guiding capital to its highest-value opportunities across the enterprise. We will walk through a practical roadmap for shifting to a dynamic, value-based finance operating model—one that aligns finance with enterprise decision bodies and elevates finance talent into true strategic partners. Using IBV findings alongside real-world practices, we will show how embedded AI, adaptive planning cadences, and agile budgeting models work together to deliver more accurate forecasts, more effective capital allocation, and faster transformation outcomes. You will leave with concrete steps to evaluate your organization's current maturity and build an execution plan that balances speed, trust, and control. Why Watch - IBV research findings reveal why traditional planning and finance structures are holding back decision speed, innovation, and AI adoption at scale - A practical blueprint for a dynamic, value-based finance operating model built on integrated data platforms and AI-enabled planning - How leading organizations are applying AI-powered forecasting and scenario modeling to improve forecast accuracy and accelerate capital deployment - Actionable guidance to assess your finance organization's maturity and prioritize near-term moves toward an AI-enabled finance backbone
AI and SAP Discovery Center
The Power of Co-Existence: Orchestrating AI Agents and SAP
In the race to modernize the enterprise, the debate is no longer about choosing one ecosystem over another; it's about extending value from your existing SAP investment without introducing fragility. While SAP excels at integrating the "Core" within its own ecosystem, the modern enterprise lives everywhere else—from legacy on-prem systems to the burgeoning frontier of AI agents. Join ERP Today and MuleSoft for an executive-level deep dive into the Co-Exist Strategy. We explore how organizations are maintaining a clean SAP core while using MuleSoft as the universal connective tissue for everything outside of it—regardless of where you are in your S/4HANA journey.
Unlocking Dynamic, AI‑Enabled Finance: IBV Insights on Building a Value‑Based Operating Model
Most organizations are still making critical business decisions on top of rigid planning cycles, fragmented data, and limited AI adoption—slowing their response to disruption and constraining innovation before it starts. Drawing on new IBM Institute for Business Value (IBV) research, this session explores how finance leaders can break through those structural barriers by modernizing their operating model and establishing a connected, AI-enabled finance backbone. You will see how integrated data platforms and AI-powered forecasting can sharpen decision speed, strengthen governance, and position finance as the function guiding capital to its highest-value opportunities across the enterprise. We will walk through a practical roadmap for shifting to a dynamic, value-based finance operating model—one that aligns finance with enterprise decision bodies and elevates finance talent into true strategic partners. Using IBV findings alongside real-world practices, we will show how embedded AI, adaptive planning cadences, and agile budgeting models work together to deliver more accurate forecasts, more effective capital allocation, and faster transformation outcomes. You will leave with concrete steps to evaluate your organization's current maturity and build an execution plan that balances speed, trust, and control. Why Watch - IBV research findings reveal why traditional planning and finance structures are holding back decision speed, innovation, and AI adoption at scale - A practical blueprint for a dynamic, value-based finance operating model built on integrated data platforms and AI-enabled planning - How leading organizations are applying AI-powered forecasting and scenario modeling to improve forecast accuracy and accelerate capital deployment - Actionable guidance to assess your finance organization's maturity and prioritize near-term moves toward an AI-enabled finance backbone
IBM Client Zero on Oracle: A Blueprint for Enterprise AI at Scale
Webinar on demand  Enterprises are investing heavily in AI but are struggling to move beyond pilots, redesign work, and prove ROI on Oracle platforms. This webinar shows how to operationalize AI using IBM’s Client Zero experience and Oracle technology as...
Turning Transformation into Tax Advantage with Vertex
Oracle customers migrating to Oracle Cloud ERP and OCI often hit tax and compliance roadblocks—from planning, lift-and-shift to OCI (e.g., Oracle E-Business Suite), modernization, to post-go-live optimization. Watch ERP Today's "Turning Transformation into Tax Advantage with Vertex" webinar, where Marc Duclos and experts tackle the “tax moment” in migrations: where risks emerge in design, data, testing, or go-live; when tax should shape processes, data models, integrations, and controls; and day-one success criteria like accuracy, auditability, visibility, speed. Learn to align tax automation with your roadmap by scoping countries, tax types, volume, controls, reporting, and mandates—so tax isn’t a blocker or afterthought. Get Vertex integration best practices for lift-and-shift vs. ERP modernization (connectivity, data mapping, error handling), avoid gotchas like timing and testing, and explore post-migration priorities: e-invoicing mandates, analytics (margin impact, audit heatmaps), AI anomaly detection (duplicates, exemptions), plus live Q&A on data issues and future-proofing. Watch now to learn how to: - Pinpoint tax risks across migration phases and influence decisions early (process, data, integrations, controls). - Define day-one cloud tax success (accuracy, auditability, visibility, speed) and beat blockers like data quality, governance. - Integrate Vertex without IT burden in lift-and-shift to OCI or Cloud ERP modernization. - Validate tax confidence (edge cases, audit trails) and monitor for continuous compliance. - Prep for e-invoicing, AI detection, scenario modeling, and tax analytics dashboards.
Turning Transformation into Tax Advantage with Vertex
Oracle customers migrating to Oracle Cloud ERP and OCI often hit tax and compliance roadblocks—from planning, lift-and-shift to OCI (e.g., Oracle E-Business Suite), modernization, to post-go-live optimization. Watch ERP Today's "Turning Transformation into Tax Advantage with Vertex" webinar, where Marc Duclos and experts tackle the “tax moment” in migrations: where risks emerge in design, data, testing, or go-live; when tax should shape processes, data models, integrations, and controls; and day-one success criteria like accuracy, auditability, visibility, speed. Learn to align tax automation with your roadmap by scoping countries, tax types, volume, controls, reporting, and mandates—so tax isn’t a blocker or afterthought. Get Vertex integration best practices for lift-and-shift vs. ERP modernization (connectivity, data mapping, error handling), avoid gotchas like timing and testing, and explore post-migration priorities: e-invoicing mandates, analytics (margin impact, audit heatmaps), AI anomaly detection (duplicates, exemptions), plus live Q&A on data issues and future-proofing. Watch now to learn how to: - Pinpoint tax risks across migration phases and influence decisions early (process, data, integrations, controls). - Define day-one cloud tax success (accuracy, auditability, visibility, speed) and beat blockers like data quality, governance. - Integrate Vertex without IT burden in lift-and-shift to OCI or Cloud ERP modernization. - Validate tax confidence (edge cases, audit trails) and monitor for continuous compliance. - Prep for e-invoicing, AI detection, scenario modeling, and tax analytics dashboards.
From AI Pilots to Real Impact: How IBM and Oracle Power Scalable Supply Chain Transformation
Wednesday, 08 April, 2026 at 2:00 PM ET AI-driven supply chain initiatives promise smarter, faster and more resilient operations, but many Oracle supply chain customers struggle to know when and how to scale from pilots to enterprise-wide impact. Drawing on...
AI-First Monetization and Zuora
From Orchard to Aisle: How Pacific Coast Producers Transformed Warehouse Operations with Oracle Cloud WMS 
Watch Pacific Coast Producers (PCP) and IBM for an in-depth look at PCP’s transformative journey to Oracle Cloud Warehouse Management System (WMS). Discover how this agricultural cooperative, rooted in over 150 family farms, modernized its 1.5 million sq. ft. distribution center and six processing plants. Learn how strategic partnerships, custom Oracle PaaS extensions, and a disciplined project approach enabled seamless automation, enhanced security, and operational continuity. Gain insights into key success factors—from vendor selection to go-live execution—and explore how PCP’s phased implementation is driving innovation, efficiency, and resilience across its supply chain. Watch Now to explore: - Why Pacific Coast Producers selected Oracle WMS Cloud after a rigorous vendor evaluation - How IBM Accelalpha’s implementation expertise enabled a seamless transition across multiple sites - The project governance, scope control, and risk mitigation strategies that kept the project on budget and on track - Lessons learned and keys to success from the CIO leading the transformation - What’s next in PCP’s digital journey, from continuous improvement to advanced automation initiatives Discover how strong partnerships, disciplined project management, and the right technology can turn transformation into tangible results—helping an iconic food producer move products from farm to shelf faster, safer, and smarter.
AI-First Monetization and Zuora
From Orchard to Aisle: How Pacific Coast Producers Transformed Warehouse Operations with Oracle Cloud WMS 
Watch Pacific Coast Producers (PCP) and IBM for an in-depth look at PCP’s transformative journey to Oracle Cloud Warehouse Management System (WMS). Discover how this agricultural cooperative, rooted in over 150 family farms, modernized its 1.5 million sq. ft. distribution center and six processing plants. Learn how strategic partnerships, custom Oracle PaaS extensions, and a disciplined project approach enabled seamless automation, enhanced security, and operational continuity. Gain insights into key success factors—from vendor selection to go-live execution—and explore how PCP’s phased implementation is driving innovation, efficiency, and resilience across its supply chain. Watch Now to explore: - Why Pacific Coast Producers selected Oracle WMS Cloud after a rigorous vendor evaluation - How IBM Accelalpha’s implementation expertise enabled a seamless transition across multiple sites - The project governance, scope control, and risk mitigation strategies that kept the project on budget and on track - Lessons learned and keys to success from the CIO leading the transformation - What’s next in PCP’s digital journey, from continuous improvement to advanced automation initiatives Discover how strong partnerships, disciplined project management, and the right technology can turn transformation into tangible results—helping an iconic food producer move products from farm to shelf faster, safer, and smarter.