AWS streamlines operations for Pick n Pay


Pick n Pay has moved its entire on-premises IT infrastructure to AWS, becoming the first sub-Saharan African retailer to complete an all-in migration to the tech giant.

Working with Lemongrass Consulting, Pick n Pay has moved its on-premises SAP environment to AWS and implement a modern SAP HANA platform.

Moving to the cloud will enable Pick n Pay to streamline its operations and modernize the supply chain network for its stores, develop new digital customer experiences in omnichannel grocery, and expand into new areas of business.

The retailer is using AWS’s cloud services to automate operations, deliver real-time insights, and identify and purchase AWS Partner Network (APN) offerings. By analyzing data in the cloud, the retailer can forecast demand, identify customer patterns, and improve the in-store and online shopping experience.

Chris Erasmus, country manager of South Africa at AWS, said: “We are seeing a fundamental change in how consumer goods companies run their technology infrastructures. Pick n Pay is the first South African retailer to join the thousands of customers that run SAP on AWS, using AWS’s reliable and scalable global infrastructure and proven SAP experience to provide key insights, drive innovation, and support the creation of new products and services.”

Chris Shortt, chief information and technology officer at Pick n Pay, said: “Leveraging the cloud to achieve greater operational efficiency and improved customer experiences is a game-changing strategy for Pick n Pay and the South African retail sector. The cloud will help us stay relevant and accessible in a high-volume, low-margin marketplace that demands efficiency above all else. In addition, the new cloud-based business intelligence platform enables us to make even more data-driven decisions that can help us deliver lower prices and more value to our customers.”