Customer Success

Financial Management
Case Study: 24 Hour Fitness
Learn how 24 Hour Fitness overcame ERP limitations by implementing Zuora to support new pricing strategies, improve billing agility, and better serve over 1 million members.
Financial Management
Breaking the 3-5 Year ERP Migration Trap: Why 24 Hour Fitness Didn’t Wait for Cloud Transformation
24 Hour Fitness successfully transformed its billing process from a six-day cycle to daily billing by implementing Zuora's monetization platform alongside its existing ERP systems, demonstrating that simultaneous modernization can enhance cash flow, innovate product offerings, and maintain integration flexibility during enterprise technology migrations.
ERP Strategy and Planning
Overcoming OGL Challenges For Redwood Adoption Success!
Oracle Redwood presents new processes and an overall new experience for users. Oracle Guided Learning supports users during the adoption and can ease the anxiety during this learning curve and aid in aligning to the UI change. Our dedicated-OGL team have developed and tested OGL within the Redwood environment and as a result they have acquired many tips and tricks through their lessons learnt.
ERP Strategy and Planning
The CFO’s New Caddie: How LPGA is Teeing Up a Future-Ready Finance Team
The LPGA's CFO, Mary Salter, highlights the transformation of the organization's finance system from outdated processes to modern technology with Sage Intacct, significantly reducing consolidation time and empowering the finance team to focus on strategic roles, while emphasizing the importance of trust in adopting new technology.
Enterprise Asset Management
AI Era Ushers in Drones as Infrastructure Inspectors and Algorithms as Failure Predictors
At the IFS Connect North America 2025 conference, Deloitte unveiled an AI-powered remote sensing solution using drones to predict infrastructure failures before they occur, aiming to transform how cities manage aging infrastructure through enhanced data collection and analysis, ultimately improving safety, efficiency, and cost-effectiveness.
Enterprise Content Management
GAF’s Lean Journey: How North America’s Largest Roofing Manufacturer Digitized Tribal Knowledge with IFS Poka
At IFS Connect North America 2025, Lauren Fourt shared GAF's innovative strategy to preserve the knowledge of retiring workers through a digital transformation initiative that combines lean manufacturing principles with real-time content creation via Poka, aiming to enhance workforce competency and streamline knowledge transfer in the roofing industry.
Quality and Testing
Fónua Maintains Testing Agility in Move to Infor CloudSuite with Assist from Original Software
As businesses rapidly migrate to cloud ERP, traditional testing methods struggle to keep pace with frequent updates, prompting a shift towards no-code testing platforms that enable faster, more agile quality assurance and position companies like Fónua for competitive advantage amidst growing digital transformation demands.
Digital Commerce
Case Study: The Globe and Mail
The Globe and Mail transformed its subscription platform by implementing Zuora Billing and Zephr to enhance digital product sales, streamline processes, and improve subscriber management, ultimately allowing for greater agility and the introduction of diverse offerings.
ERP Strategy and Planning
From SAP Sapphire 2025: Fluence Commits to ‘Speed Over Perfection’ on Hypergrowth Trajectory with SAP
Fluence rapidly grew from $900 million to nearly $4 billion in two years under Dean Crounse's leadership by implementing a 99.7% clean core SAP deployment for digital transformation and supply chain orchestration, enabling them to manage large-scale energy storage projects while focusing on sustainability and AI integration.
ERP Strategy and Planning
From SAP Sapphire 2025: How SAP Helps Jabil Achieve Resilience at the Speed of Industry
Chase Christensen, Jabil's Vice President and CIO, emphasizes resilience as a business imperative, showcasing how the company's strategic partnership with SAP enables operational efficiency and adaptability through a consolidated ERP framework, real-time analytics, and a focus on AI-driven augmentation of workforce capabilities.
Data and Data Management
Cutting Clean: How SNP Enabled Lulu Group’s IPO-Ready SAP Carve-Out in Record Time
Lulu Group International achieved a significant business transformation by successfully migrating 20% of its 6-terabyte SAP database from non-retail units in India, Egypt, and the UAE to new systems with minimal downtime, thanks to SNP SE's technology-driven approach, ahead of its IPO, setting the stage for future SAP S/4HANA migration.
ERP Strategy and Planning
Unlocking Efficiency for Public Education: Chicago Public Schools Goes All-In on Oracle Fusion
Chicago Public Schools is transitioning to Oracle Fusion Cloud Applications to enhance its operational efficiency and resource allocation by moving from outdated systems to a unified, AI-driven cloud platform that will streamline finance, HR, and supply chain management.
ERP Strategy and Planning
Structural Technologies Reinforces Vision with Rootstock ERP
Structural Technologies has upgraded to Rootstock's cloud-based ERP system to address the limitations of its outdated legacy system and enhance operational efficiency, real-time visibility, and scalability across its manufacturing processes.
ERP Strategy and Planning
Case Study: Scot JCB
The implementation of a new ERP system was an opportunity to rethink our operations and how we could leverage data to power-up faster, better decision-making. Cooper Software’s design team helped us navigate these changes – and more – initiating new capabilities and functionality along the way.
Cloud Platform and Technology
Case Study: Rodda’s Clotted Cream
IFS gives us live data showing the progress of shop orders as they’re being made, so our planning team can see how production is working, and our logistics side can see when orders are coming in and product needs to be dispatched. IFS provides traceability with just a couple of clicks because it tracks the whole process through from end to end.
Cloud Platform and Technology
Case Study: Farrow & Ball
ACQUIRE is a success story,” claims Andreotti. “We don’t measure the responsiveness of the scanners, we measure the level of satisfaction of our operators.
Systems Administration
Gap Migrates from Oracle EBS to Oracle Cloud with Opkey’s Help
Gap, the largest specialty retailer in the U.S., used Opkey to migrate from Oracle EBS to Oracle Cloud, saving $900K on testing costs and completing the implementation 3 months ahead of deadline. Opkey's automated testing and collaboration tools ensured efficient testing and reduced application downtime risk by 92%.
Quality and Testing
Opkey helps Cottage Health achieve 85% of Test Automation Coverage
Opkey helped Cottage Health achieve 85% test automation coverage for Oracle Cloud apps, leading to a 250% increase in test-team productivity. The platform's pre-built test accelerators and real-time impact analysis optimized testing workflows and reduced compliance risks.
Data and Data Management
DHL Freight
DHL Freight successfully transitioned from Oracle's unsupported Discoverer tool to Orbit Analytics for real-time reporting, migrating over 75 reports and achieving immediate ROI while avoiding significant unnecessary costs.
ERP Strategy and Planning
Enterprise Views: Global Pharmaceutical Distributor Advances Digital Transformation with SAP S/4HANA
An international pharmaceutical wholesaler is implementing SAP S/4HANA to modernize its enterprise systems, enhance operational efficiency, and leverage AI-driven insights across its multi-country operations, with a structured three-phase transformation roadmap set between 2025 and 2028.
Van Oord builds its future on IFS Cloud
Cloud Platform and Technology
Charting a New Course: Van Oord Builds its Future on IFS Cloud
Van Oord, a leader in marine contracting, is transforming its operations by implementing IFS Cloud to unify its complex project management processes, enhance data-driven decision-making, and retain knowledge amid workforce changes, as part of its Founding the Future initiative.
Leveling Up with Automation
Analytics and AI
Leveling Up with Automation: How Lifetime Products Empowered its Workforce with Microsoft Dynamics 365
Lifetime Products successfully modernized its ERP system by adopting Microsoft Dynamics 365, enabling enhanced operational efficiency and employee development through automation and a collaborative workforce strategy that reallocates resources towards higher-value tasks.
Financial Management
Home trust
A scalable, agile RFx solution matches potential new business goals for one of the premier financial services institutions in Canad.
Cloud Platform and Technology
CapMan Real Estate
CapMan Real Estate builds smart finance management with Unit4 in the cloud.
Cloud Platform and Technology
SYSPRO | Customer Success | RFK Racing
Kevin Kidd from RFK Racing discusses how SYSPRO Cloud ERP enhances their digital transformation, optimizing operations and driving smarter decisions to maintain a competitive edge in NASCAR.
ERP Strategy and Planning
Boca Terry
Boca Terry LLC transitioned from outdated software to Acumatica Retail Edition, enhancing operational efficiency, visibility into business processes, and customer service while automating tasks and supporting their growth strategy.
Financial Management
IOC Construction
IOC Construction improved its financial management by deploying Acumatica Advanced Construction, consolidating its four divisions into a single entity, automating workflows, reducing errors, and enhancing visibility into project data, ultimately enabling scalability and better customer service.
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