Customer Success

From SAP Sapphire 2025: Fluence Commits to ‘Speed Over Perfection’ on Hypergrowth Trajectory with SAP
Fluence rapidly grew from $900 million to nearly $4 billion in two years under Dean Crounse's leadership by implementing a 99.7% clean core SAP deployment for digital transformation and supply chain orchestration, enabling them to manage large-scale energy storage projects while focusing on sustainability and AI integration.
From SAP Sapphire 2025: How SAP Helps Jabil Achieve Resilience at the Speed of Industry
Chase Christensen, Jabil's Vice President and CIO, emphasizes resilience as a business imperative, showcasing how the company's strategic partnership with SAP enables operational efficiency and adaptability through a consolidated ERP framework, real-time analytics, and a focus on AI-driven augmentation of workforce capabilities.
Sage 50’s AI-Powered Copilot to Boost UK SMB Efficiency
From Greenhouse to Datahouse: How Metrolina Is Cultivating a Modern ERP Mindset with Sage X3
Metrolina Greenhouses in North Carolina is transforming its operations by adopting Sage X3 to create an integrated, data-driven enterprise, emphasizing technological adoption and user-friendly systems for its diverse workforce, while also preparing for future advancements in precision farming.
Cutting Clean: How SNP Enabled Lulu Group’s IPO-Ready SAP Carve-Out in Record Time
Lulu Group International achieved a significant business transformation by successfully migrating 20% of its 6-terabyte SAP database from non-retail units in India, Egypt, and the UAE to new systems with minimal downtime, thanks to SNP SE's technology-driven approach, ahead of its IPO, setting the stage for future SAP S/4HANA migration.
Structural Technologies Reinforces Vision with Rootstock ERP
Structural Technologies has upgraded to Rootstock's cloud-based ERP system to address the limitations of its outdated legacy system and enhance operational efficiency, real-time visibility, and scalability across its manufacturing processes.
Rodda’s Video Case Study
In 1890, Eliza Jane Rodda started making clotted cream in a farmhouse in Cornwall. Fast forward over 130 years, and Rodda’s family business is now a global exporter, transforming quality Cornish milk from local dairy farms into Cornish clotted cream, churned butter, shortbread, fudge, and bottling and supplying fresh and Barista Cornish milk nationwide.
Case Study: Scot JCB
The implementation of a new ERP system was an opportunity to rethink our operations and how we could leverage data to power-up faster, better decision-making. Cooper Software’s design team helped us navigate these changes – and more – initiating new capabilities and functionality along the way.
Case Study: Rodda’s Clotted Cream
IFS gives us live data showing the progress of shop orders as they’re being made, so our planning team can see how production is working, and our logistics side can see when orders are coming in and product needs to be dispatched. IFS provides traceability with just a couple of clicks because it tracks the whole process through from end to end.
Case Study: Farrow & Ball
ACQUIRE is a success story,” claims Andreotti. “We don’t measure the responsiveness of the scanners, we measure the level of satisfaction of our operators.
Gap Migrates from Oracle EBS to Oracle Cloud with Opkey’s Help
Gap, the largest specialty retailer in the U.S., used Opkey to migrate from Oracle EBS to Oracle Cloud, saving $900K on testing costs and completing the implementation 3 months ahead of deadline. Opkey's automated testing and collaboration tools ensured efficient testing and reduced application downtime risk by 92%.
DHL Freight
DHL Freight successfully transitioned from Oracle's unsupported Discoverer tool to Orbit Analytics for real-time reporting, migrating over 75 reports and achieving immediate ROI while avoiding significant unnecessary costs.
Enterprise Views: Global Pharmaceutical Distributor Advances Digital Transformation with SAP S/4HANA
An international pharmaceutical wholesaler is implementing SAP S/4HANA to modernize its enterprise systems, enhance operational efficiency, and leverage AI-driven insights across its multi-country operations, with a structured three-phase transformation roadmap set between 2025 and 2028.
Van Oord builds its future on IFS Cloud
Charting a New Course: Van Oord Builds its Future on IFS Cloud
Van Oord, a leader in marine contracting, is transforming its operations by implementing IFS Cloud to unify its complex project management processes, enhance data-driven decision-making, and retain knowledge amid workforce changes, as part of its Founding the Future initiative.
Home trust
A scalable, agile RFx solution matches potential new business goals for one of the premier financial services institutions in Canad.
CapMan Real Estate
CapMan Real Estate builds smart finance management with Unit4 in the cloud.
SYSPRO | Customer Success | RFK Racing
Kevin Kidd from RFK Racing discusses how SYSPRO Cloud ERP enhances their digital transformation, optimizing operations and driving smarter decisions to maintain a competitive edge in NASCAR.
Boca Terry
Boca Terry LLC transitioned from outdated software to Acumatica Retail Edition, enhancing operational efficiency, visibility into business processes, and customer service while automating tasks and supporting their growth strategy.
IOC Construction
IOC Construction improved its financial management by deploying Acumatica Advanced Construction, consolidating its four divisions into a single entity, automating workflows, reducing errors, and enhancing visibility into project data, ultimately enabling scalability and better customer service.
Polywood Success Story
New private investors helped recycled plastic furniture maker POLYWOOD pump more than $100 million into new facilities in the past seven years, which doubled its furniture and recycle plastic plant capacities. When the pandemic hit, a 10-fold increase in transactions illuminated the many flaws of its back-office legacy systems. POLYWOOD deployed Acumatica Enterprise Manufacturing Edition, gaining real-time data visibility and operational efficiencies that allowed the company to scale effortlessly.
Hedstrom Fitness
"When it was spun out of Hedstrom Plastics, Hedstrom Fitness, the sole distributor of BOSU kettlebell weights, balance pods, and other gear, continued to operate on Macola through its transition. But the antiquated, legacy software didn’t provide what the new company needed. Hedstrom Fitness deployed Acumatica Distribution, streamlining processes, improving inventory accuracy, and gaining insights that are helping the company thrive. KEY RESULTS • Gained a single, easy-to-use business platform with data in one system • Improved inventory management • Reduced number of accounting support people from 6 to 2 • Streamlined and reduced time to complete inventory • Improved visibility with automated accurate reporting from customizable dashboards • Brought shipping in-house, speeding order fulfillment while decreasing times out of stock • Reduced time to look up and verify orders by more than 66 percent (5 minutes to 2 or less) • Decreased fulfillment time from 4 days to same day shipping, improving customer experience • Reduced printing and paper costs"
Assessing ERP Software TCO
A comprehensive guide for small and midsized businesses on calculating the total cost of ownership (TCO) for ERP systems. It highlights the challenges of determining TCO due to varied pricing models, infrastructure requirements, and implementation costs. Traditional ERP systems are licensed perpetually, while modern cloud ERP applications are hosted online and licensed annually, offering lower TCO by eliminating costly infrastructure and system administration. The document emphasizes the importance of understanding software pricing, implementation costs, infrastructure costs, and internal expenses. It also discusses industry-specific considerations and provides cost comparisons between perpetual on-premises and cloud SaaS deployments.
Digital Transformation and the CFO Journey
Digital transformation is crucial for organizations in today's cloud computing environment. CFOs and strategic executives leverage digital technologies to drive financial performance, enhance operational efficiency, and gain a competitive edge. This whitepaper outlines the importance of digital transformation, key areas where digital technologies deliver benefits, and guidance on a successful implementation.
Successfully Transitioning from Basic Accounting to ERP
Relying on basic accounting software can limit your business's ability to scale and operate efficiently. This guide explores how transitioning to an ERP system can transform your business and ensure a smooth and successful shift through strategic change management.
How Thales is Going ‘All Smartphone’ in its Factories
Thales is pioneering digital transformation in its factories by replacing traditional PCs with smartphones and tablets through the SmartMobility project, which enhances mobility and operational efficiency while maintaining cybersecurity.
SNCF Réseau modernizes its IT management: how Inetum contributes to the implementation of ServiceNow
SNCF Réseau's transition to the ServiceNow platform through the HARMONIS project has centralized and standardized IT service management, improved data quality in its CMDB, and introduced agile methodologies, with plans to enhance user support through AI innovations like a virtual agent.
Inetum UK&I Empowered an International Fashion Retailer’s Digital Transformation, Deflecting 98% of Calls
Inetum UK&I successfully assisted a major fashion retailer in transitioning from an outdated ticketing system to ServiceNow, achieving 98% automation in user conversations through Virtual Agent and providing over 500 self-serve knowledge articles, thereby boosting operational efficiency and enhancing user experience.
Building custom applications for a FTSE 100 financial services organisation
A financial services organization transformed its finance department by standardizing workflows and eliminating outdated processes, resulting in improved service quality, enhanced user experience, operational efficiency, and better visibility of status information for management.