Customer Success

ATB Financial Deploys Gemini for Google Workspace to 5,000+ Employees

ATB Financial has successfully deployed Google's Gemini for Workspace to over 5,000 employees, leveraging generative AI to enhance productivity and streamline workflows across tools like Gmail, Docs, and Sheets, following a successful pilot that demonstrated significant time savings and improved efficiency.

CRM and Customer Experience

SharkNinja Powers Up Global Customer Service with Salesforce Agentforce

Salesforce has partnered with SharkNinja to implement Agentforce and Commerce Cloud, aiming to enhance personalized customer service through autonomous AI agents while facilitating global growth and improving customer engagement across various markets.

IBM office building | IBM announces expansion to its software portfolio in AWS marketplace

Product Lifecycle Management

IBM and L’Oréal to Build AI Model to Advance Sustainable Cosmetics

IBM and L'Oréal have partnered to utilize IBM's GenAI technology for enhancing sustainable cosmetic formulations, aiming to create a custom AI model that will improve product development and reduce waste while meeting L'Oréal's sustainability targets.

Google to Acquire Wiz for $32 Billion in Cloud Security Push

Digital Commerce

Wayfair and Google Cloud Expand Partnership to Transform Online Retail with Gemini

Wayfair has expanded its partnership with Google Cloud to enhance its product catalog and employee collaboration using AI technologies, resulting in significant efficiency improvements, cost savings, and a better shopping experience.

Manufacturers face deployment hurdles for smart technologies: SYSPRO

Manufacturing Systems and Automation

King Nutronics and GR Technology Announce Go-live of Rockwell Automation’s Plex Smart Manufacturing Cloud

King Nutronics and GR Technology have successfully launched Rockwell Automation's Plex Smart Manufacturing Cloud integrated with RMB Solutions' Service Management Application via the GR8T Platform Pathway Bot, enhancing calibration processes, customer satisfaction, and operational efficiency for King Nutronics in the manufacturing industry.

ERP Strategy and Planning

Prism Johnson Limited, Cement Business Division Goes Live with Ramco ERP

Prism Johnson Limited has successfully implemented the Ramco ERP Suite for its Cement Division, marking a key milestone in its digital transformation by enhancing operational efficiency, productivity, and agility through integrated enterprise solutions.

Supply Chain Management

Shanghai Pepsi-Cola Beverage Selects Blue Yonder to Optimize Production Operations

Shanghai Pepsi-Cola Beverage Co. Ltd. will enhance its supply chain efficiency and customer satisfaction by utilizing Blue Yonder Production Planning, with the support of PwC, to optimize production processes, reduce costs, and improve asset utilization.

Cloud Platform and Technology

Eagle Fence Distributing and Redmond Inc. Streamline Operations and Drive Growth with Acumatica Cloud ERP

Distributors are increasingly leveraging Acumatica's Distribution Edition to address supply chain challenges, streamline operations, optimize inventory management, and drive sustainable growth, enabling them to effectively scale in a rapidly evolving market.

Analytics and AI

Microsoft Customers Share Business Impacts of Generative AI

At Microsoft Ignite 2024 in Chicago, major organizations showcased how they are harnessing Microsoft's AI solutions, such as Copilot and Azure OpenAI Service, to transform operations, enhance customer experiences, and drive significant improvements in productivity and sustainability across various sectors, including aviation, logistics, and manufacturing.

Cloud Platform and Technology

How Cloud BMP Improves Business Sustainability for Food & Beverage Companies

Business Sustainability We’ve all heard the term “business sustainability” being thrown around in business articles these past few years. But what does it mean actually? Business sustainability means having to do business operations that increases positive impact on both the...

A building surrounded by greenery. Eco Friendly. Carbon Cloud : SAP BT Group

Automation

How connectivity goes hand in hand with business growth

Carrier Corporation reinvented the way it works and designed new ways to connect with its customers to drive better value for all.

Supply Chain Management

How a digital ledger helped one plastics company champion circularity

Building trust and transparency with customers starts with an irrefutable sustainability certificate.

Financial Management

How a modern enterprise resource planning (ERP) system supports growth

Diamondback Energy implements SAP S/4HANA® for a quick-to-market solution with minimal business disruptions.

Service Management

Swann-Morton Signs Multi-Year Contract With Cooper Software For Managed Support

Cooper Software has secured a multi-year contract with Swann-Morton for Managed Support and Continuous Improvement, enhancing their ongoing partnership and supporting Swann-Morton's migration to IFS Cloud.

Cloud Platform and Technology

Rodda’s selects Cooper Software for IFS Cloud evergreen support

Rodda’s, a renowned Cornish clotted cream producer with a 130-year history, has partnered with Cooper Software for multi-year support of its IFS Cloud ERP system to optimize operations and ensure continuous updates, enhancing their commitment to innovation and operational excellence for future global growth.

a man reading in an office filled with sunlight | automated regression testing, Original Software and CertainTeed story

Quality and Testing

Forget the chamomile tea: Automated regression testing to your sleep rescue

To handle complicated processes in an ERP system, it is crucial to have processes such as regression testing in place that aim to help mitigate risks of defects or miscalculations. Here is the story of how CertainTeed utilized automated regression testing to ensure its success.

Cloud Platform and Technology

Customer Case Study: NOBLE BIOMATERIALS

Noble Biomaterials, facing challenges from rapid growth and an outdated ERP system, implemented QAD Adaptive ERP to unify operations, enhance data accuracy, and improve efficiency, ultimately supporting their growth and operational excellence.

Analytics and AI

Co-op feeds off SAP Cloud for CX at SAP Sapphire Barcelona

Retailer Co-op announced at SAP Sapphire Barcelona that it has made the plunge into SAP's cloud solutions.

photo of three men on stage at Infor Velocity Tour

Cloud Platform and Technology

Munchies and motorcycles: A fireside chat at Infor Velocity World Tour

Intersnack and Triumph Motorcycles talk sweetening their ERP systems to drive innovation at the Infor Velocity World Tour fireside chat.

a woman helping an older woman in a wheelchair toward the sun in a field | social worker relief initiatives by Barnsley Council

Business Process Management and Automation

How local government can use AI for more “breathing space”

The lives of UK councils are not getting any easier. ERP Today sits down with Barnsley Council executive to discuss how technology can help.

Human Capital Management

The Phoenix Group ignites digital future with HR ‘Thunderbird’ solution

Phoenix Group, alongside their partners at IBM, unveiled their transformation journey within the HR function, aptly named "Thunderbird."

Waltham Forest Town Hall building in London

Cloud Platform and Technology

Transforming finance, procurement and HR for London with Oracle

We spoke with Simon Copsey and Ghan Varsani at the London Borough of Waltham Forest Council discussing the council's cloud move with Oracle.

Closeup of complex aviation equipment | RamBase Griff Aviation

Application Development and Integration

Griff Aviation upgrades its manufacturing arm with RamBase Cloud ERP

Griff Aviation was looking to upgrade its digital systems, specifically to address drone production and operational management. The scalability of RamBase Cloud ERP made it the perfect tool for the job.

Human Capital Management

Galliford Try: Building up to the HCM clouds

Stephanie Ball speaks to Galliford Try to hear of the company’s shift from EBS to Cloud HCM and payroll with Oracle and eAppSys.

A crowd of people at a live show with their hands outstretched to the air and with bright lights shining down on the crowd | SplashBI Live Nation

Cloud Platform and Technology

Sing it loud and proud! SplashBI support Live Nation with their reporting woes

Global live-music events promoter and venue operator, Live Nation, handles a gargantuan amount of data spread across various segments. It needed a tech update to be able to handle the day-to-day processes comfortably, an update SplashBI were more than happy to implement.

A leader of a group within the clouds : SAP Microsoft Azure

Cloud Platform and Technology

Why Microsoft Azure leads the pack among SAP users on their cloud journeys

Combining SAP and Azure provides benefits that are difficult to obtain alone, including greater flexibility, scalability and integration of solutions.

Molten metal being poured from a smelter into a giant vat | Axelor TKMF

Business Process Management and Automation

Don’t stop the clock! How Axelor overhauled TKMF’s processes in record time

Axelor’s process overhauls and providing the ability to adapt to whatever future issue may arise have helped sustain TKMF’s over 600 employees in times of technological upheaval and industrial change.