Customer Success

ERP Strategy and Planning
Case Study: Cracking complexity: INEOS upgrades to S/4HANA with SNP
INEOS Energy upgraded from SAP ECC to S/4HANA with SNP's Bluefield® approach to optimize their systems, clean redundant data, and enhance financial reporting.
Data and Data Management
Case Study: Separation success: Kalmar carve-out from Cargotec with SNP
In March 2023, Cargotec successfully separated Kalmar into an independent company with the help of SNP and TCS, achieving a seamless data migration and operational continuity across 26 countries in just one weekend.
Data and Data Management
Case Study: Large data volume, zero disruption: Salling Group’s journey from SAP ECC to S/4HANA
Salling Group, Denmark’s largest retailer, successfully transitioned from ECC to SAP S/4HANA, completing the migration of approximately 50 TB of data in just 19 hours with minimal disruption, positioning itself for future growth and sustainability.
Zuora and Workday
Financial Management
Case Study: Emaar
Emaar decided to replace Spreadsheet Server with Orbit Analytics GLSense to modernise its financial reporting stack without disrupting existing ERP investments. With Orbit GLSense technology, users were able to build consolidated reports and statements that helped in budgeting and forecasting along with closing their period quickly and reliably.
Analytics and AI
Salesforce Agentforce Playbook: Five Steps to Fund and Scale Enterprise AI
In a competitive AI market, the key to success lies not in the technology itself but in crafting a solid business case that emphasizes clear problem definition, coalition-building, scalable solutions, and pre-deployment governance to ensure measurable ROI and executive buy-in.
Analytics and AI
AWS Enters the AI Factory Race, Raising Stakes for Cloud-Data Sovereignty, Enterprise Architecture
Amazon Web Services (AWS) is launching on-premises AI factories that integrate advanced hardware and managed service offerings into customer data centers, enabling organizations to develop and deploy AI applications while addressing data sovereignty concerns and enhancing their existing ERP systems.
Business Process Management and Automation
Lessons from a Mid-Market Manufacturer’s Move to a Cloud-Native ERP
Boca Terry's successful ERP transition from legacy systems to a cloud-native platform illustrates how aligning software capabilities with business needs, fostering strong partner relationships, and ensuring disciplined implementation are crucial for mid-market companies seeking operational efficiency and growth.
Supply Chain Management
Customer Success: TAL Building Centers
TAL Building Centers, a family-owned business with over a century of history, has experienced rapid growth and operational transformation through the implementation of Epicor's BisTrack ERP solution, which has streamlined processes, enhanced pricing strategies, and improved inventory management while fostering a long-term partnership aimed at maximizing efficiency and customer value.
Data and Data Management
Precision, performance, production: Seamless SAP S/4HANA migration at BMW Group
Managing a transformation of this scale and complexity demands reliability, precision and comprehensive expertise. At the Regensburg plant, SNP assumed full responsibility – from planning to execution – enabling a go-live without disrupting production.
Financial Management
Enercare Case Study
Zuora not only filled this gap by enabling Enercare to directly bill its large customer base but provided the company with a richer platform to manage customer relationships and support growth beyond billing, improving operations across the entire quote-to-revenue process.
Analytics and AI
Global Foundries Case Study
Global Foundries, a leading semiconductor manufacturer, successfully migrated to Orbit Reporting & Analytics for real-time operational reporting and analytics. With seamless integration with different databases and powerful dashboard capabilities, Orbit performed beyond expectations. Global Foundries users were thrilled to utilize the advanced features of Orbit. Read the case study to know more.
MCP Platform
Data and Data Management
Genworth Financial Case Study
Discover Genworth Financial's transformative journey in our latest case study, which details a significant upgrade to its operational reporting system. This comprehensive document showcases how Genworth, a leader in mortgage and long-term care insurance, successfully migrated 250 reports from Oracle Discoverer to Orbit Reporting and Analytics.
Mastering NetSuite ARM
Financial Management
Encore Case Study
Explore how the implementation of GLSense not only fulfilled Encore's specific reporting needs but also strategically positioned the company to achieve sustained expansion and operational superiority within the event technology and production services sector.
Data and Data Management
Alcoa Case Study
The implementation of Orbit at Alcoa brought transformative changes to their reporting landscape. By consolidating multiple software installs, adopting generic data models, and reducing the number of reports, Alcoa achieved significant cost savings and improved efficiency in its reporting processes.
Financial Management
Why Billing Doesn’t Belong in ERP: Insights from ISG & 24 Hour Fitness on Accelerating Digital Transformation
This webinar explores why modern businesses like 24 Hour Fitness are unbundling billing from ERPs to accelerate transformation, featuring expert insights from ISG and Zuora.
ERP Strategy and Planning
When Formula One Meets ERP: Oracle Red Bull Racing’s Strategic Move to the Cloud
Oracle Red Bull Racing is transforming its finance and HR operations through the Oracle Fusion Cloud Applications Suite to enhance efficiency and comply with Formula One's cost cap regulations, highlighting a broader trend among high-performance organizations toward integrating AI and comprehensive cloud solutions for operational excellence.
Financial Management
Case Study: 24 Hour Fitness
Learn how 24 Hour Fitness overcame ERP limitations by implementing Zuora to support new pricing strategies, improve billing agility, and better serve over 1 million members.
Zuora and AI Pricing
Financial Management
Breaking the 3-5 Year ERP Migration Trap: Why 24 Hour Fitness Didn’t Wait for Cloud Transformation
24 Hour Fitness successfully transformed its billing process from a six-day cycle to daily billing by implementing Zuora's monetization platform alongside its existing ERP systems, demonstrating that simultaneous modernization can enhance cash flow, innovate product offerings, and maintain integration flexibility during enterprise technology migrations.
ERP Strategy and Planning
Overcoming OGL Challenges For Redwood Adoption Success!
Oracle Redwood presents new processes and an overall new experience for users. Oracle Guided Learning supports users during the adoption and can ease the anxiety during this learning curve and aid in aligning to the UI change. Our dedicated-OGL team have developed and tested OGL within the Redwood environment and as a result they have acquired many tips and tricks through their lessons learnt.
ERP Strategy and Planning
The CFO’s New Caddie: How LPGA is Teeing Up a Future-Ready Finance Team
The LPGA's CFO, Mary Salter, highlights the transformation of the organization's finance system from outdated processes to modern technology with Sage Intacct, significantly reducing consolidation time and empowering the finance team to focus on strategic roles, while emphasizing the importance of trust in adopting new technology.
ERP Strategy and Planning
When the Grid Gets Smart: TECO Energy’s All-In Transformation with IFS
Tampa Electric Company (TECO) is undertaking a bold retooling of its back-office systems and cultural mindset to transform its operations and set new standards in the energy sector, as highlighted by David Lukcic at IFS Connect North America 2025, aiming to integrate advanced technology and strategic partnerships to enhance reliability, security, and performance while navigating modern challenges.
Enterprise Asset Management
AI Era Ushers in Drones as Infrastructure Inspectors and Algorithms as Failure Predictors
At the IFS Connect North America 2025 conference, Deloitte unveiled an AI-powered remote sensing solution using drones to predict infrastructure failures before they occur, aiming to transform how cities manage aging infrastructure through enhanced data collection and analysis, ultimately improving safety, efficiency, and cost-effectiveness.
Enterprise Content Management
GAF’s Lean Journey: How North America’s Largest Roofing Manufacturer Digitized Tribal Knowledge with IFS Poka
At IFS Connect North America 2025, Lauren Fourt shared GAF's innovative strategy to preserve the knowledge of retiring workers through a digital transformation initiative that combines lean manufacturing principles with real-time content creation via Poka, aiming to enhance workforce competency and streamline knowledge transfer in the roofing industry.
Quality and Testing
Fónua Maintains Testing Agility in Move to Infor CloudSuite with Assist from Original Software
As businesses rapidly migrate to cloud ERP, traditional testing methods struggle to keep pace with frequent updates, prompting a shift towards no-code testing platforms that enable faster, more agile quality assurance and position companies like Fónua for competitive advantage amidst growing digital transformation demands.
Digital Commerce
Case Study: The Globe and Mail
The Globe and Mail transformed its subscription platform by implementing Zuora Billing and Zephr to enhance digital product sales, streamline processes, and improve subscriber management, ultimately allowing for greater agility and the introduction of diverse offerings.
ERP Strategy and Planning
From SAP Sapphire 2025: Fluence Commits to ‘Speed Over Perfection’ on Hypergrowth Trajectory with SAP
Fluence rapidly grew from $900 million to nearly $4 billion in two years under Dean Crounse's leadership by implementing a 99.7% clean core SAP deployment for digital transformation and supply chain orchestration, enabling them to manage large-scale energy storage projects while focusing on sustainability and AI integration.
ERP Strategy and Planning
From SAP Sapphire 2025: How SAP Helps Jabil Achieve Resilience at the Speed of Industry
Chase Christensen, Jabil's Vice President and CIO, emphasizes resilience as a business imperative, showcasing how the company's strategic partnership with SAP enables operational efficiency and adaptability through a consolidated ERP framework, real-time analytics, and a focus on AI-driven augmentation of workforce capabilities.
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