Editor’s Choice

Music to the ears: How Godlan streamlined Zildjian’s order entries

The operational efficiency of businesses, exemplified by Zildjian Company's successful upgrade of its ERP system to Infor Syteline, relies heavily on the speed and ease of order processing, along with a better overall operational performance.

Vonage and SAP expand collaboration for AI-driven enterprise experiences

Analytics and AI

Adobe and Microsoft AI collaborate to enhance ERP functionality

Adobe and Microsoft have partnered to integrate advanced AI tools into Microsoft applications, enhancing workflows for ERP users by allowing seamless data access and project management capabilities to optimize operational efficiency in modern business environments.

Business Process Management and Automation

Improving production performance with real-time monitoring

Real-time monitoring is transforming the manufacturing industry by optimizing operations, enhancing product quality, and increasing resilience in response to competitive pressures and evolving market demands.

Analytics and AI

NTT DATA, ITOCHU and Mistubishi leverage APN and AI for smart plant maintenance

NTT DATA, NTT COMWARE, ITOCHU Techno-Solutions, and Mitsubishi Chemical Group successfully demonstrated a smart maintenance solution using the IOWN All-Photonics Network and AI technologies, enabling real-time inspection of factory facilities with remote-controlled robots and advanced video analysis, aiming to enhance safety and efficiency in manufacturing.

Supply Chain Management

Navigating the retail industry’s evolving supply chain landscape

In a rapidly evolving market, businesses must optimize their supply chains and adopt omnichannel strategies to meet shifting consumer demands while enhancing customer experience through improved inventory management and real-time visibility.

Business Process Management and Automation

Digital transformation: Why it matters for the food and beverage industry

The food and beverage industry faces pressing challenges from outdated legacy systems that hinder compliance and efficiency, significantly pushing the need for digital transformation and the adoption of modern ERP solutions to meet new regulations and improve operations through enhanced data accuracy, automation, and sustainability initiatives.

Implementing Cloud ERP: Codestone’s Six-Phase Approach

Cloud Platform and Technology

NetApp Sells Spot FinOps Platform to Flexera for $100 Million

NetApp's sale of its Spot by NetApp FinOps business to Flexera for $100 million indicates a strategic shift towards cybersecurity and AI, prompting CIOs and senior leaders to reevaluate their cloud management strategies and focus on integrated solutions amidst evolving industry demands.

The Sun or the Fall of Icarus image | Kicker: Insights from PwC UK head of AI public policy and ethics

Analytics and AI

Engineering trust in the heat of AI: Insights from PwC UK AI & ethics head

At the Mastering ERP 2024 conference, Insiders heard from head of AI public policy and ethics at PwC UK, about AI trust and trustworthiness.

IBM building | IBM earns AWS Generative AI Competency award

Cloud Platform and Technology

IBM raises Oracle public sector reach with Applications Software Technology deal

IBM intends to acquire Applications Software Technology LLC, enhancing its Oracle cloud solutions expertise for public sector clients and building on its previous acquisition of Accelalpha to drive digital transformation across North America, the UK, and Ireland.

satya nadella, microsoft ceo | microsoft Q3 results

Analytics and AI

Microsoft Introduces Copilot Chat with AI Agents for 365 Customers

Microsoft has launched Microsoft 365 Copilot Chat, a pay-as-you-go AI chat service for commercial customers that enhances workforce efficiency and collaboration through GPT-4o-powered interactions, IT controls, and integration with Dynamics 365 to support a wide range of business processes and decision-making.

Cloud Platform and Technology

What’s driving the move of vertical markets to the Cloud

Acumatica has reported a significant trend of businesses transitioning from basic accounting software to its cloud-based ERP solutions, demonstrating marked improvements in operational efficiency, financial visibility, and overall growth through various case studies across different sectors.

Financial Management

Workday Brings Zuora Monetization Suite into Financial Management Solution

Zuora has partnered with Workday to enhance financial management processes for businesses by integrating their monetization suite with Workday Financial Management, thereby improving accuracy, streamlining workflows, and supporting flexible billing models to drive growth and operational efficiency.

Analytics and AI

82% manufacturers increasing budgets in 2025 to grow AI-ready ERP: Rootstock

A survey by Rootstock reveals that 82% of manufacturers plan to increase their AI budgets for 2025, highlighting a strategic shift towards integrating AI for operational efficiency and competitiveness, emphasizing the need for robust ERP systems to facilitate successful AI adoption.

Cloud Platform and Technology

From Legacy Systems to Real-Time Insights: How SplashBI Empowered Tampa’s Transition to Oracle Cloud

The City of Tampa successfully transitioned to Oracle Fusion Cloud with the help of SplashBI, which provided over 500 pre-built and custom reports, enhancing transparency, operational efficiency, and enabling the use of real-time analytics for better decision-making.

Business Process Management and Automation

Transforming Customer Service: A Retailer’s Success with Inetum – 98% Call Deflection Achieved

Inetum UK has significantly improved a multinational retailer's Service Management system by replacing an outdated tool with the ServiceNow platform, resulting in 98% call deflection, enhanced user experience, and streamlined operations, thereby solidifying Inetum's role as a key partner in the retailer's digital transformation journey.

Enterprise Asset Management

Cetec ERP’s new release enhances usability and control for manufacturers

Cetec ERP has launched its 4.17 update with features like a drag-and-drop scheduling tool, enhanced manufacturing time tracking, new reporting capabilities, improved user access controls, usability enhancements, and better pricing import tools, all aimed at increasing efficiency and functionality for users, with rollout planned for January 2024.

Business Process Management and Automation

Learn How (And Why) You Need to Effectively Map Business Processes

Business process mapping is a structured visual approach to optimizing organizational workflows that enhances communication, resource allocation, and compliance, involving seven key steps to identify, analyze, redesign, document, and continuously improve processes for better efficiency and productivity.

Cloud Platform and Technology

Inside Equinor’s Next-Gen ERP project with SAP

With all of its business processes running on SAP, Equinor embarked on a Next-Gen Project - a transition to S4/ HANA, to make an impact.

Analytics and AI

Unleashing efficiency: How a WMS cuts cost and improves accuracy in warehousing

Warehouse Management Systems (WMS), such as those offered by Tecsys, enable e-commerce businesses to enhance order fulfillment speed, reduce costs, and improve inventory accuracy by integrating automation technologies, ultimately streamlining warehouse operations for greater efficiency and competitive advantage.

Analytics and AI

How Forterro’s acquisition of alltotrec unlocks the value of AI for manufacturing

Forterro is enhancing its ERP offerings by integrating advanced APS capabilities from alltotrec, including AI and IoT solutions, thereby providing Forterro and Abas ERP customers with improved planning, execution systems, and competitive advantages in the manufacturing sector.

Security

Accenture expands generative AI-powered cybersecurity services to enhance client resilience

Accenture has launched an enhanced suite of generative AI-powered cybersecurity services to help organizations strengthen their defenses against evolving cyber threats, emphasizing a tailored and proactive approach to tackle industry-specific vulnerabilities.

Human Capital Management

Human Capital meets AI as Salesforce updates HCM & Workday capabilities

Salesforce Service Cloud's late 2024 update introduces an Employee Service solution that integrates AI capabilities through Agentforce and includes a prebuilt integration with Workday, enabling HR teams to unify employee data, streamline support, and enhance productivity.

Analytics and AI

How AI can drive more economic growth than lower taxes or less regulation, UK businesses weigh in

Most UK leaders' productivity is held back by economic headwinds, stress and difficulty implementing new productivity tools, survey shows.

Cloud Platform and Technology

Eliminating cloud ERP adoption uncertainty

Amber Infrastructure transitioned to SAP S/4HANA Public Cloud edition to improve its finance function efficiency and scalability, aided by NTT Data Business Solutions, demonstrating a shift toward ERP implementations centered on business needs rather than legacy system constraints.

Cloud Platform and Technology

The IBM-Oracle-Accelalpha partnership poised for the era of business transformation

The recent partnership between IBM and Accelalpha, finalized with IBM's acquisition of the Oracle-services provider, aims to enhance client success through improved business vitality and expanded capabilities in finance and supply chain across key global markets, while also leveraging Generative AI to drive innovative solutions.

Data and Data Management

Data loading made easy: EF Education First’s journey with More4Apps

EF Education First successfully migrated to Oracle Fusion Cloud ERP despite challenges in change management and learning new systems, ultimately enhancing their data-loading efficiency and accuracy through the implementation of More4apps' finance module, which streamlined processes and improved user experience.

graphic of a man using a computer on a blue background | The value in staying on Oracle EBS

Business Process Management and Automation

Watch for Oracle JD Edwards EnterpriseOne Release 25 Customer Go-Lives in H1

Oracle JD Edwards announced the release of EnterpriseOne Release 25 in Q4 2024, featuring enhancements that improve business process automation and management across various sectors, with initial customer deployment expected in 2025.