News

ESM Platforms Market Expands as Organizations Seek Cross-Departmental Service Integration

The enterprise service management platforms market is set to grow to $12.1 billion by 2032 as organizations adopt IT service management principles across departments.

Analytics and AI

Agentforce Tour Keynote: Salesforce Positions Agentforce 360 as Operating System for Agentic Enterprise

Salesforce's Agentforce 360 is a comprehensive platform designed to revolutionize enterprise automation by integrating data, workflow, agent design, and multi-channel experiences, enabling AI agents to operate efficiently and reliably within existing systems and contexts.

Analytics and AI

Why Hyperscalers Are Investing $67.5B in India

Microsoft and Amazon plan to invest a total of $52.5 billion in India's AI and digital infrastructure, reflecting a broader trend of significant investments from tech giants aimed at enhancing the country's digital economy and capacity to support advanced technologies.

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Application Development and Integration

MuleSoft and Salesforce Push Toward an AI Agent Future, Reframing Integration as Enterprise Automation

At the Agentforce Tour in NYC, Salesforce and MuleSoft emphasized a shift towards AI-driven automation, integrating APIs, RPA, and AI agents into a cohesive model for orchestrating intelligent workflows across systems.

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Governance, Risk, and Compliance

SAP Issues Three Critical Security Fixes in December Patch Day

On December 9, SAP released 14 security notes, including three critical patches for vulnerabilities in SAP Solution Manager, Apache Tomcat in SAP Commerce Cloud, and SAP jConnect, urging customers to prioritize updates based on severity to protect against potential exploits.

Business Process Management and Automation

Rootstock Launches Managed Services Offering with Turnkey Administration

Rootstock Software has launched its Managed Services to provide manufacturers and distributors with turnkey ERP administration to streamline operations and align with evolving business needs.

Analytics and AI

Agentic AI Defined and How It Is Reshaping the Enterprise Architect’s Role

The rise of agentic AI in enterprise applications is transforming the role of architects from static designers to dynamic overseers, requiring new workflows and governance models as AI increasingly undertakes decision-making tasks historically handled by humans.

Analytics and AI

AI Agents Outperform RPA by 40% in Unstructured Document Processing, Study Shows

Artificio Products' research reveals that AI agents outperform traditional RPA in unstructured document processing, achieving 40% higher accuracy rates and significant cost and deployment advantages.

Enterprise Architecture

UK Enterprises Gain New Control over AI with BT’s Sovereign Deployment Platform

BT has launched a new sovereign platform designed to enhance UK control over AI and cloud workloads, providing a secure domestic environment for data residency and compliance, in alignment with national strategies while preparing for future sovereign services.

Business Process Management and Automation

KAMAX Strengthening Supply Chain Operations Through Digitalization, Logistics Management

KAMAX, a German automotive parts manufacturer, is enhancing logistics efficiency and sustainability by implementing SAP's digital solutions for supply chain management while modernizing its operations across multiple plants.

Analytics and AI

Nevada Replaces 25-Year-Old Legacy HR, Payroll System with CGI Advantage ERP

Nevada has modernized its HR and payroll systems by implementing CGI Advantage under the CORE.NV program, replacing a 25-year-old platform to enhance automation, analytics, and service delivery while promoting unified operations and future digital enhancements.

Financial Management

Tax Automation Becomes Mission Critical as SAP S/4HANA Transformations Confront Rising Complexity

Tax automation is crucial for successful SAP S/4HANA transformations, as early integration can prevent delays and compliance risks, underscoring the importance of clean data governance and native tax functionality in ERP systems.

Business Process Management and Automation

Lessons from a Mid-Market Manufacturer’s Move to a Cloud-Native ERP

Boca Terry's successful ERP transition from legacy systems to a cloud-native platform illustrates how aligning software capabilities with business needs, fostering strong partner relationships, and ensuring disciplined implementation are crucial for mid-market companies seeking operational efficiency and growth.

Business Process Management and Automation

NTT DATA to Acquire SPRO, Expanding SAP Agribusiness Strength in Brazil

NTT DATA Business Solutions is enhancing its SAP growth strategy in Brazil through the planned acquisition of agribusiness SAP specialist SPRO IT Solutions, which will broaden its customer base and industry scope in a sector vital to the country's economy.

Business Process Management and Automation

Digital Tools Help SMEs Secure Green Financing: New Sage–ICC Report

A new Sage–ICC study reveals that while 70% of SMEs prioritize sustainability, only 3% access green financing, largely due to a lack of quality reporting tools, which impedes their ability to secure funding necessary for sustainable growth.

Clinical Applications

Infor Expands AWS Partnership to Speed Cloud Adoption, Deliver Industry AI at Scale

Infor is enhancing its cloud and AI initiatives through a partnership with AWS, introducing new migration offerings and AI-driven ERP solutions while prioritizing compliance with regional data requirements.

Cloud Platform and Technology

System Integration Market Surging as Enterprises Shift Toward Modernization

The global system integration market is projected to reach $600 billion by 2030, with ERP systems playing a key role as companies shift toward digital transformation, IoT adoption, and increased automation in daily processes.

Analytics and AI

IBM, AWS are Accelerating Enterprise Agentic AI Deployment

IBM and AWS are enhancing their Agentic AI initiatives through a partnership that integrates AI capabilities and solutions, aimed at improving enterprise productivity and customer experiences while facilitating secure software development and ERP modernization.

Analytics and AI

Global HR Agent Delivers Real-Time Advisory for SAP SuccessFactors

Globalization Partners' G-P Gia is now available on SAP Store, providing real-time, compliant global HR guidance through an integration with SAP SuccessFactors and Joule, enhancing efficiency for multinational companies.

CRM and Customer Experience

Salesforce Lifts Guidance as Informatica Acquisition, AI Momentum Strengthen Growth Outlook

Salesforce reported better-than-expected financial results for Q3, driven by significant growth in AI-driven solutions like Agentforce and Data 360, entailing increased revenue guidance and demonstrating a strong shift towards AI-centric economics in its platform.

Automation

US Federal IT Modernization Moves Beyond Cloud Migration to Continuous Transformation

US federal IT leaders are evolving from one-time cloud migrations to an ongoing transformation model, emphasizing continuous modernization, strategic partnerships, and dual metrics for success that prioritize agility, resilience, and innovative capability delivery.

Analytics and AI

Awery, Cirium Enter Strategic Partnership for Integrating Aviation Data, Analytics

Awery Aviation Software and Cirium have formed a strategic partnership to integrate Cirium's aviation data and analytics into Awery's ERP platform, enhancing operational intelligence and providing users with real-time access.

Application Development and Integration

Sage Advances AI Platform Strategy with New Developer Framework, Deepened Sovos Partnership

Sage is enhancing its AI and integration strategy through the launch of a new AI developer framework for partners and a partnership with Sovos to improve intelligent tax compliance, promoting a shift towards governed, partner-led extensibility in its finance platforms.

Automation

AI Agents as Digital Coworkers: What ERP, HCM Buyers Must Prepare for by 2026

AI agents are evolving into integral digital coworkers, compelling ERP and HCM buyers to reassess workforce planning, governance, and technology frameworks by 2026, as enterprise software transitions to accommodate AI-driven workflows and digital employees, while also emphasizing the importance of governance and integration in a hybrid human-digital labor model.

Automation

Cloud ERP Market Projected to Triple Growth by 2032

The Cloud ERP market is projected to grow to $176.93 billion by 2032, driven by increasing demand for scalable solutions, AI integration and cost-effective deployment as well as an emphasis toward operational efficiency.

Analytics and AI

Annexa Integrates NetSuite Innovations With AI

Annexa is increasingly focusing on AI to enhance its Oracle NetSuite solutions across Australia and New Zealand, integrating technologies like its Model Context Protocol and large language model APIs.

Analytics and AI

Appficiency Backs AskCipher for Faster ERP Deployments

Appficiency's strategic investment in AskCipher, an AI-powered platform for enterprise software, aims to streamline ERP implementations by providing a universal AI interface that adapts to various business contexts, thereby reducing costs and accelerating deployments.