News

satya nadella, microsoft ceo | microsoft Q3 results

Microsoft Introduces Copilot Chat with AI Agents for 365 Customers

Microsoft has launched Microsoft 365 Copilot Chat, a pay-as-you-go AI chat service for commercial customers that enhances workforce efficiency and collaboration through GPT-4o-powered interactions, IT controls, and integration with Dynamics 365 to support a wide range of business processes and decision-making.

Cloud Platform and Technology

Oracle’s Chief Corporate Architect Edward Screven to retire in February

Edward Screven, Oracle's Executive VP and Chief Corporate Architect, will retire in February after 38 years, having led the company's technology and architecture initiatives, including its successful open-source strategy and innovations through Oracle Labs.

Workday EMEA mid-size enterprise success

Financial Management

Workday Brings Zuora Monetization Suite into Financial Management Solution

Zuora has partnered with Workday to enhance financial management processes for businesses by integrating their monetization suite with Workday Financial Management, thereby improving accuracy, streamlining workflows, and supporting flexible billing models to drive growth and operational efficiency.

Supply Chain Management

Walmart and IBM accelerate last-mile delivery in new collaboration

Walmart GoLocal has partnered with IBM to integrate its last-mile delivery services into IBM Sterling Order Management, providing retailers with enhanced delivery solutions and streamlined operational workflows.

Cloud Platform and Technology

Epicor Prism enhances enterprise intelligence with AI for supply chains

Epicor has launched Epicor Prism, a new supply chain-focused software that utilizes vertical AI agents to enhance user experience, automate tasks, and provide actionable insights within its ERP platform, aiming to improve productivity and decision-making for organizations.

Cloud Platform and Technology

Oracle brings “Xstore Factor” to retail in 2025

Oracle has launched an enhanced version of Xstore Point of Service, featuring a redesigned architecture and a mobile-friendly interface, enabling retailers to streamline operations and improve customer experiences through intuitive workflows and advanced data processing capabilities.

Analytics and AI

UK government launches plan for “decade of national renewal” powered by AI

UK Prime Minister Kier Starmer is putting trust in AI as a productivity tool, by greenlighting the AI Opportunities Action Plan.

Analytics and AI

Google Cloud helps scale AI image generation amid rapid surge of user growth

Google Cloud has teamed up with Australian AI firm Leonardo.AI, recently acquired by Canva, to enhance its image generation capabilities for a rapidly growing user base of 29 million, aiming to improve infrastructure efficiency and introduce advanced features like Flow State for iterative image refinement.

Security

Cohesity fortifies cyber event response service

AI-powered data security platform company Cohesity this month announced it has expanded the Cohesity Cyber Event Response Team (CERT) service to include partnerships with a number of incident response (IR) vendors. The team says that by partnering with IR vendors...

Enterprise Asset Management

Cetec ERP’s new release enhances usability and control for manufacturers

Cetec ERP has launched its 4.17 update with features like a drag-and-drop scheduling tool, enhanced manufacturing time tracking, new reporting capabilities, improved user access controls, usability enhancements, and better pricing import tools, all aimed at increasing efficiency and functionality for users, with rollout planned for January 2024.

CRM and Customer Experience

AI-driven shopping experience: Salesforce unveils AI innovations

Salesforce has launched two AI innovations, Agentforce for Retail and Retail Cloud with Modern POS, designed to enhance retailer efficiency, automate tasks, and provide a personalized shopping experience by unifying online and offline data while leveraging AI-driven tools.

Analytics and AI

Google Cloud announces new retail solutions ahead of NRF 2025

Google Cloud has unveiled AI advancements for retailers through Google Agentspace, enhancing workforce productivity, improving product discovery with Vertex AI Search, and enabling connected store solutions ahead of NRF 2025 to tackle industry challenges.

a woman looking at furniture samples close to a male shop assistant | AZN retailer chooses Coveo for AI-enhanced customer experience, underpinned by SAP

Analytics and AI

AZN retailer chooses Coveo for SAP-flavored, AI-enhanced customer experience

AI platform Coveo has announced a collaboration with Freedom Furniture, with Coveo's AI Platform to improve product discovery.

Supply Chain Management

SAP shops S/4HANA Public Cloud to retail for supply chain fix

SAP has launched the SAP S/4HANA Cloud Public Edition tailored for the retail sector, featuring enhanced supply chain capabilities aimed at optimizing goods flow, inventory management, and omnichannel operations for retailers of all sizes.

Human Capital Management

Johns Hopkins opens doors to Workday for modernization program

Workday, has announced that Johns Hopkins has selected it to replace the company’s decades-old ERP system with a new, cloud-based platform.

Analytics and AI

Rootstock partners with Scion to enhance manufacturing and supply chain solutions

Rootstock Software has partnered with Scion to enhance manufacturing and supply chain efficiency by integrating cloud-based ERP solutions with advanced analytics, addressing the industry's need for resilience and agility in a rapidly evolving business environment.

Analytics and AI

New NVIDIA AI Models empower – and redefine – SAP, ServiceNow as agentic leaders

At CES 2025, NVIDIA introduced the Llama Nemotron family of open language models designed to enhance Agentic AI deployment, with SAP and ServiceNow among the first to leverage these models for improving business processes across various industries including customer support and supply chain management.

Cloud Platform and Technology

SNP expands transformation and data management collab with SAP

SNP is expanding its partnership with SAP to enhance data management for RISE with SAP and the Public Cloud, leveraging their established collaboration to improve customer migrations and integrations while focusing on minimizing risks and downtime.

Cloud Platform and Technology

Anticimex Sweden upgrades field service operations with IFS Cloud

Enterprise cloud provider and industrial AI software specialist, IFS, has announced that global leader in pest control and hygiene solutions, Anticimex Sweden, will implement IFS Cloud to enhance service operations and improve the customer experience. Part of the Anticimex Group...

A blue digital cloud. Northwell Opkey - Data Loading EF Education First

Analytics and AI

Snowflake’s Saudi Arabia expansion to help region maximize data value

AI data company Snowflake has opened a regional office in Riyadh, Saudi Arabia, enabling local organizations to leverage Google Cloud for AI-driven data insights while ensuring compliance with the country's data residency laws.

Security

SAP and Onapsis collaborate to provide security incident response

SAP customers hold essential responsibilities for threat detection and incident response in both on-premise and cloud environments, necessitating a clear understanding of roles and collaboration with SAP for effective cybersecurity incident response management.

Application Development and Integration

From Catalyst to Innovation: SNP Group CEO Jens Amail

SNP Group CEO Jens Amail talks to ERP Today about his role at SNP, and what’s next for the company as it heads into 2025.

Analytics and AI

Salesforce: The market for digital labor is trillions of dollars, says Marc Benioff

Salesforce CEO Marc Benioff highlights Agentforce 2.0 as a transformative digital labor platform with a trillions-dollar market potential, emphasizing its effectiveness in reducing human query escalations and showcasing its integration with Slack and advanced AI features to enhance enterprise workflows across various industries.

Analytics and AI

Boomi enhances data management offering with Rivery acquisition

Boomi is enhancing its data management capabilities through the acquisition of Rivery, which will integrate the latter's low-code ELT and CDC technologies to strengthen Boomi's offerings in a data-driven environment.

Data and Data Management

Carbon and financial accounting get sustainable with SAP Green Ledger

The newly launched SAP Green Ledger aims to enhance data accuracy and compliance with evolving sustainability regulations, thereby supporting organizations in achieving financial optimization and carbon neutrality.

couple of cardboard boxes on an orange background | Green Bay Packaging

Enterprise Asset Management

IFS Cloud EAM helps streamline Green Bay Packaging maintenance processes

Green Bay Packaging has successfully implemented IFS Cloud Enterprise Asset Management to enhance asset reliability and procurement processes following the inadequacies of their legacy system, while focusing on sustainability and continuous improvement in their operations.

ERP Strategy and Planning

The ERP Today Awards 2024: Codestone and SAP win big

The ERP Today Awards 2024, held in London on December 12, celebrated industry achievements with Codestone winning Transformation Project of the Year for its work with an e-liquid company, and SAP receiving Best ERP Vendor, among other notable awards across various categories.