ERP Today Live!

Thursday, October 30, 2025 at 11:00 AM ET  AI adoption has reached a tipping point—but stand-alone models can only take you so far. True transformation requires Agentic AI, where intelligent agents orchestrate tasks across business processes, freeing up teams to...

In the first three episodes of ERP Today – Expert Exchange, host Robert Holland explores how leaders are transforming their businesses with Acumatica Cloud ERP. From strengthening financial resilience at Tester Construction, to building a truly connected enterprise at Tech...

Robert Holland speaks with Matt Shamp, Executive Director at Carlson Levine Construction, about leading the company’s transition to Acumatica Cloud ERP in 2021 and the lasting impact since go-live. Matt explains how moving away from rigid, IT-gatekept systems empowered frontline managers to shape their own processes, access real-time data, and create custom reports without costly customizations or delays. He highlights how this flexibility improves client relationships, supports lean operations, and scales with business needs through consumption-based pricing. Matt also reflects on managing generational differences in technology adoption, the importance of setting boundaries around system flexibility, and how technology fluency is becoming as essential for leaders as financial literacy—reshaping executive roles for the future.

Robert Holland talks with Manish Chandrak, President & CEO of Tech Electronics, about the company’s rapid move to Acumatica Cloud ERP and how it’s already transforming their operations just four months post–go live. Manish highlights the hidden costs of disconnected systems, from redundant communication and delayed responses to inefficiencies in licensing and reporting, and explains how Acumatica’s connected, real-time data now empowers field technicians, streamlines workflows, and improves customer experience. He also shares why ERP success depends on a business-first mindset and leadership engagement, and looks ahead to how open platforms, IoT, and AI will further shape the future of connected enterprises.

When BMC set out to modernize its business systems, the challenge wasn’t just moving from a 20-year-old homegrown ERP billing system; it was enabling a fundamental business model shift from perpetual licenses to SaaS subscriptions, while adding the agility to respond to new go-to-market strategies and complex global billing requirements. In this fireside chat, ERP Today brings together Ron Clegg, VP, Revenue Office at BMC, Dave Crowell, Partner at PwC, and Rob Newnes-Smith, Zuora Advisor and former CTO for Digital & Employee Tech at Thomson Reuters, to unpack how BMC reimagined its quote-to-revenue process. Together, they explore: - Sequencing monetization transformation ahead of ERP change to accelerate agility and time-to-market. - Delivering a “heart-lung transplant” program from CPQ through revenue, consolidating 48+ systems into a unified platform. - The role of strong process design, change management, and the right partner in ensuring success. - How these choices reflect a growing market shift toward hybrid revenue models, global billing, and integrated professional services. Whether you’re a CIO, CFO, or a Transformation Leader, you’ll leave with lessons on deciding core vs. non-core systems, managing large-scale change, and building the agility to support hybrid revenue models, without waiting for a multi-year ERP rollout.

When BMC set out to modernize its business systems, the challenge wasn’t just moving from a 20-year-old homegrown ERP billing system; it was enabling a fundamental business model shift from perpetual licenses to SaaS subscriptions, while adding the agility to respond to new go-to-market strategies and complex global billing requirements. In this fireside chat, ERP Today brings together Ron Clegg, VP, Revenue Office at BMC, Dave Crowell, Partner at PwC, and Rob Newnes-Smith, Zuora Advisor and former CTO for Digital & Employee Tech at Thomson Reuters, to unpack how BMC reimagined its quote-to-revenue process. Together, they explore: - Sequencing monetization transformation ahead of ERP change to accelerate agility and time-to-market. - Delivering a “heart-lung transplant” program from CPQ through revenue, consolidating 48+ systems into a unified platform. - The role of strong process design, change management, and the right partner in ensuring success. - How these choices reflect a growing market shift toward hybrid revenue models, global billing, and integrated professional services. Whether you’re a CIO, CFO, or a Transformation Leader, you’ll leave with lessons on deciding core vs. non-core systems, managing large-scale change, and building the agility to support hybrid revenue models, without waiting for a multi-year ERP rollout.

Is your technology stack working for you, or against you? Many mid-sized manufacturers and distributors find themselves trapped in a maze of disconnected systems, scattered data, and decision-making that is more reactive than strategic. Managing multiple point solutions across departments create data silos, slows innovation, and clouds visibility into performance. Leadership is often left wondering whether they are investing in the right tools, are aligned across teams, and how to move from operational chaos to coordinated execution. The solution is to simplify SaaS access and visibility across business-critical applications. This will allow you to centralize application benchmark decisions and unlock new operational efficiencies without adding to existing IT burdens. The right solution will allow leaders to take full advantage of AI capabilities to make smarter decisions, reduce risk, and validate investment choices, turning data overload into competitive insight. By watching this session, you will be able to: - Identify gaps in your current application landscape and opportunities for consolidation. - Explain how centralized access improves efficiency and team alignment. - Apply peer benchmarking insights to validate operational decisions and guide strategy. - List key criteria for evaluating business applications with a modern technology stack.

Is your technology stack working for you, or against you? Many mid-sized manufacturers and distributors find themselves trapped in a maze of disconnected systems, scattered data, and decision-making that is more reactive than strategic. Managing multiple point solutions across departments create data silos, slows innovation, and clouds visibility into performance. Leadership is often left wondering whether they are investing in the right tools, are aligned across teams, and how to move from operational chaos to coordinated execution. The solution is to simplify SaaS access and visibility across business-critical applications. This will allow you to centralize application benchmark decisions and unlock new operational efficiencies without adding to existing IT burdens. The right solution will allow leaders to take full advantage of AI capabilities to make smarter decisions, reduce risk, and validate investment choices, turning data overload into competitive insight. By watching this session, you will be able to: - Identify gaps in your current application landscape and opportunities for consolidation. - Explain how centralized access improves efficiency and team alignment. - Apply peer benchmarking insights to validate operational decisions and guide strategy. - List key criteria for evaluating business applications with a modern technology stack.

Watch this Webinar on-demand for an insightful webinar that dives beyond the buzz of artificial intelligence and focuses on delivering meaningful, actionable strategies tailored for people-centric industries. This engaging session will unravel how businesses can implement AI effectively, aligning it with operational goals to enhance both organizational efficiency and employee satisfaction. What You’ll Learn: - Pragmatic AI in Action: Discover how a practical approach to AI adoption can free up resources, streamline workflows, and deliver measurable results. - Human-Centric AI Strategies: Hear about our approach to empowering teams with AI, supporting their efforts, and aligning technology with human-driven business goals. - The Data Foundation: Understand why clean, accessible data is critical and how it lays the groundwork for successful AI implementation. - Governance and Guide Rails: Learn about our approach to governance—how we ensure AI systems remain ethical, auditable, and closely aligned with organizational vision. Why View? - Gain practical insights from leading industry experts who cut through the AI hype. - Learn actionable techniques that you can immediately apply to your unique business needs. - Explore real-world examples tailored to the challenges faced by people-centric industries. Who Should Watch? This webinar is crafted for professionals in people-centric industries, including technology providers, decision-makers, and business leaders who are seeking to integrate AI in a way that drives tangible business value while supporting their teams. Don’t miss this valuable opportunity to learn how to adopt AI the right way.

ERP Today’s Robert Holland sat down with Rami Amkieh, Senior Vice President Middle East and Africa at SNP, to discuss the challenges faced by customers in the Middle East and Africa, how SNP is working with those customers to support their transformation goals, and the technologies that SNP is using to facilitate those transformations.

Richard Bühler, Head of Global IT at Cerdia, and Daniela Bühler, Head of IT Applications at Cerdia, sat down with Robert Holland of ERP Today to talk about their move to SAP S/4HANA. Having a long history with SAP, beginning with SAP R/2 and SAP R/3, and following a launch as a standalone company in 2019, Cerdia needed to move their SAP landscape from their SAP ECC 6 system. They have now completed their move to SAP S/4HANA, going live in April on RISE with SAP S/4HANA Cloud Private Edition.

Robert Holland from ERP Today talked with Saleha Al-Kubasi, Head of SAP at Qatar Chemicals, and Ravi Mahalingam, Managing Director of SNP Middle East, about Qatar Chemicals’ recent move to SAP S/4HANA on RISE with SAP. With over 20 years of history with SAP, Qatar Chemicals needed to update their systems, user experience, and transition to the cloud.

Robert Holland from ERP Today sits down with Shuhei Hotosanhi, Managing Director of SNP Japan, Mitsuhiro Wake, Managing Director of Accenture Japan, and Hiroki Irisawa, Associate Director of Accenture Japan, to talk about the unique challenges faced by Japanese customers, how SNP and Accenture are collaborating to support digital transformation journeys, and what considerations will be most important for customers over the coming year.

ERP Today’s Robert Holland talked with Adriana Bassi, IT Executive Manager at Raizen about the company’s crucial transformation to SAP Business Suite on HANA. Coming from a situation where their existing SAP ECC 5.0 deployment has been running without mainstream maintenance for over a decade, including the associated cybersecurity and business continuity risks, the strategic move also aimed to help the organization create a path for a future deployment of SAP S/4HANA.

ERP Today’s Robert Holland sat down with Sandrine Pons, Managing Director of SNP France and General Manager of SNP Iberia and BeNeLux at SNP Transformation World, to talk about the unique challenges faced by the customers in the regions she...

SNP’s Head of Products and Innovation, Tara von Metzen, sat down with ERP Today’s Robert Holland to talk about new developments that have been launched over the last year as well as what is on the roadmap for the future. Kyano brings together the data migration capabilities that have been available for years in SNP CrystalBridge and enhances them with everything from enabling business agility to continuous assessments.

Tim Garippa, Transformation and Innovation Lead at Adobe Technology, sat down with Robert Holland of ERP Today to discuss Adobe’s recent transition to SAP S/4HANA including a migration from a very large source system and a short deadline for completion. Garippa appeared on stage during the SNP Transformation World keynote along with other SNP customers to talk about Adobe’s success and the role that SNP played in their project.

Following his participation in the opening keynote at SNP Transformation World, ERP Today’s Robert Holland talked with Thomas Pfiester, Head of Global Customer Engagement and Services and Member of the Extended Board of SAP, about the transformation and innovation journey to SAP Business Suite, how SAP is helping customers get to the point where they can use AI in their day-to-day operations, and SAP’s relationship with SNP.

DHL Group is currently undertaking a global SAP S/4HANA transformation program, with Robert Schmaltz, Global Head of Process Standards and Governance, overseeing the process model and ensuring its fit for various entities. DHL has a long history with SAP, including legacy systems from R2 to R3 migrations, and is now transforming a "very customized, very grown SAP system".

In a conversation with ERP Today's Radhika Ojha, Walid Abu-Hadba from Sage discusses the company's innovative approach to product development, emphasizing their cloud-native strategies, AI's impact on finance automation, and customer-focused design during the Sage Future conference in Atlanta.

Sage is transitioning from standalone accounting to a fully integrated digital suite for construction and real estate professionals, aiming to address industry challenges like revenue leakage through enhanced connectivity between finance and field operations, while leveraging AI to improve the bidding process and financial forecasting.

At Sage Future in Atlanta, executives Dan Miller and Rob Sinfield outlined Sage's pragmatic AI strategy for ERP, emphasizing trust and practical value over hype, while focusing on mid-market needs, improving supply chain visibility, augmenting human capabilities with tools like Sage Copilot, and fostering user trust in AI insights.

Georg Glantschnig of Microsoft emphasizes that future ERP systems must not only support but also run business processes, highlighting a shift towards agentic AI and adaptability over traditional rigidity.

Chase Christensen, Vice President and CIO at Jabil, emphasizes that resilience is essential for global operations, showcasing how the company's streamlined use of just two SAP instances across 135 locations enables them to swiftly respond to challenges like tariffs and supply chain disruptions through real-time data analytics.

At SAP Sapphire 2025, Chief AI Strategy Officer Sean Kask emphasized SAP's deep, ethically guided AI strategy, highlighting its focus on building competitive advantages through human empowerment and controlled experimentation amidst a landscape filled with AI hype.

Fluence, which orchestrates utility-scale energy storage systems, chose SAP for its ability to manage a complex global supply chain and support its growth to $10 billion, successfully implementing a clean core SAP deployment on Google Cloud that prioritizes speed and standardization over customization.

Webinar on-demand As SMEs look for every advantage in operating their business, your SAP Business One platform can deliver significant new advantages, but only if it is allowed to evolve. Watch this webinar where we’ll dive into how EVOLVE for SAP Business One from NTT DATA Business Solutions helps UK SMEs unlock potential, free up cashflow, streamline costs, and drive growth. What we cover The SME squeeze: why rising maintenance bills, security gaps and upgrade headaches are holding you back. Operate made easy: how our Upgrade-as-a-Service and managed cloud hosting keep you on the latest SAP Business One release, cut overhead and let you focus on running your business. Innovate at speed: see packaged RPA, AI and analytics outcomes you can switch on instantly, like automating 500 invoices a month to save the equivalent of a full-time headcount. Real figures, real impact: examples of SMEs slashing costs, boosting security and driving productivity in weeks, not months. Why you should watch A friendly, conversational format, no jargon. Practical takeaways you can apply immediately, whether you’re on-premise, in the cloud or somewhere in between. Who’s it for? SME owners, finance leads IT managers and operations colleagues Anyone responsible for ERP performance, cost control or digital transformation Ready to operate smoothly and innovate faster? Click watch below and  see how EVOLVE can free your cashflow and supercharge your SAP Business One.