ERP Today Live!

Edward Sander and Jon Stevenson discuss how traditional banks can modernize operations and compete in the digital age by leveraging the EY Nexus Digital Marketplace and the EY-MoneyLion Alliance to overcome legacy systems and enhance customer engagement.

Tuesday, November 25, 2025, at 11:00 AM ET  Frequent updates are among the benefits of cloud ERP systems, but they also create an issue for companies as they are tasked with adapting to a stream of new features and functionality....

AI adoption has reached a tipping point—but stand-alone models can only take you so far. True transformation requires Agentic AI, where intelligent agents orchestrate tasks across business processes, freeing up teams to focus on strategy and innovation. In this webinar on-demand, IBM and Oracle experts showcase how Agentic AI delivers scalable, accurate, and business-tailored outcomes across finance, supply chain, procurement and human resources. Drawing from insights and collaboration with clients at our Innovation Studio and client value accelerators, we explore: - Why point solutions and isolated models fall short of enterprise needs - How Agentic automation can significantly reduce manual work and accelerate time-to-value - What are the core factors that make or break an Agentic success story - Real-world examples of Agentic AI in action across Oracle Cloud solutions Watch now to see how IBM and Oracle’s collaborative approach helps organizations embed AI into their transformation journey—driving measurable ROI, efficiency, and competitive advantage.

In the first three episodes of ERP Today – Expert Exchange, host Robert Holland explores how leaders are transforming their businesses with Acumatica Cloud ERP. From strengthening financial resilience at Tester Construction, to building a truly connected enterprise at Tech...

Robert Holland talks with Manish Chandrak, President & CEO of Tech Electronics, about the company’s rapid move to Acumatica Cloud ERP and how it’s already transforming their operations just four months post–go live. Manish highlights the hidden costs of disconnected systems, from redundant communication and delayed responses to inefficiencies in licensing and reporting, and explains how Acumatica’s connected, real-time data now empowers field technicians, streamlines workflows, and improves customer experience. He also shares why ERP success depends on a business-first mindset and leadership engagement, and looks ahead to how open platforms, IoT, and AI will further shape the future of connected enterprises.

Robert Holland sits down with Jay Feynman, CFO of Tester Construction, to discuss how moving from QuickBooks to Acumatica’s cloud ERP transformed the company’s operations. Jay shares how the pandemic forced them to rethink outdated, paper-heavy processes and how real-time data, stronger controls, and streamlined reporting gave the business agility to weather disruption, improve efficiency, and support project teams in the field. He explains how better financial insight, faster month-end closes, and reduced overhead have not only strengthened resilience but also positioned Tester to adapt quickly to future challenges. Watch now to hear how Acumatica helped turn disruption into long-term competitive advantage.

When BMC set out to modernize its business systems, the challenge wasn’t just moving from a 20-year-old homegrown ERP billing system; it was enabling a fundamental business model shift from perpetual licenses to SaaS subscriptions, while adding the agility to respond to new go-to-market strategies and complex global billing requirements. In this fireside chat, ERP Today brings together Ron Clegg, VP, Revenue Office at BMC, Dave Crowell, Partner at PwC, and Rob Newnes-Smith, Zuora Advisor and former CTO for Digital & Employee Tech at Thomson Reuters, to unpack how BMC reimagined its quote-to-revenue process. Together, they explore: - Sequencing monetization transformation ahead of ERP change to accelerate agility and time-to-market. - Delivering a “heart-lung transplant” program from CPQ through revenue, consolidating 48+ systems into a unified platform. - The role of strong process design, change management, and the right partner in ensuring success. - How these choices reflect a growing market shift toward hybrid revenue models, global billing, and integrated professional services. Whether you’re a CIO, CFO, or a Transformation Leader, you’ll leave with lessons on deciding core vs. non-core systems, managing large-scale change, and building the agility to support hybrid revenue models, without waiting for a multi-year ERP rollout.

When BMC set out to modernize its business systems, the challenge wasn’t just moving from a 20-year-old homegrown ERP billing system; it was enabling a fundamental business model shift from perpetual licenses to SaaS subscriptions, while adding the agility to respond to new go-to-market strategies and complex global billing requirements. In this fireside chat, ERP Today brings together Ron Clegg, VP, Revenue Office at BMC, Dave Crowell, Partner at PwC, and Rob Newnes-Smith, Zuora Advisor and former CTO for Digital & Employee Tech at Thomson Reuters, to unpack how BMC reimagined its quote-to-revenue process. Together, they explore: - Sequencing monetization transformation ahead of ERP change to accelerate agility and time-to-market. - Delivering a “heart-lung transplant” program from CPQ through revenue, consolidating 48+ systems into a unified platform. - The role of strong process design, change management, and the right partner in ensuring success. - How these choices reflect a growing market shift toward hybrid revenue models, global billing, and integrated professional services. Whether you’re a CIO, CFO, or a Transformation Leader, you’ll leave with lessons on deciding core vs. non-core systems, managing large-scale change, and building the agility to support hybrid revenue models, without waiting for a multi-year ERP rollout.

Is your technology stack working for you, or against you? Many mid-sized manufacturers and distributors find themselves trapped in a maze of disconnected systems, scattered data, and decision-making that is more reactive than strategic. Managing multiple point solutions across departments create data silos, slows innovation, and clouds visibility into performance. Leadership is often left wondering whether they are investing in the right tools, are aligned across teams, and how to move from operational chaos to coordinated execution. The solution is to simplify SaaS access and visibility across business-critical applications. This will allow you to centralize application benchmark decisions and unlock new operational efficiencies without adding to existing IT burdens. The right solution will allow leaders to take full advantage of AI capabilities to make smarter decisions, reduce risk, and validate investment choices, turning data overload into competitive insight. By watching this session, you will be able to: - Identify gaps in your current application landscape and opportunities for consolidation. - Explain how centralized access improves efficiency and team alignment. - Apply peer benchmarking insights to validate operational decisions and guide strategy. - List key criteria for evaluating business applications with a modern technology stack.

Is your technology stack working for you, or against you? Many mid-sized manufacturers and distributors find themselves trapped in a maze of disconnected systems, scattered data, and decision-making that is more reactive than strategic. Managing multiple point solutions across departments create data silos, slows innovation, and clouds visibility into performance. Leadership is often left wondering whether they are investing in the right tools, are aligned across teams, and how to move from operational chaos to coordinated execution. The solution is to simplify SaaS access and visibility across business-critical applications. This will allow you to centralize application benchmark decisions and unlock new operational efficiencies without adding to existing IT burdens. The right solution will allow leaders to take full advantage of AI capabilities to make smarter decisions, reduce risk, and validate investment choices, turning data overload into competitive insight. By watching this session, you will be able to: - Identify gaps in your current application landscape and opportunities for consolidation. - Explain how centralized access improves efficiency and team alignment. - Apply peer benchmarking insights to validate operational decisions and guide strategy. - List key criteria for evaluating business applications with a modern technology stack.

ERP Today’s Robert Holland sat down with Rami Amkieh, Senior Vice President Middle East and Africa at SNP, to discuss the challenges faced by customers in the Middle East and Africa, how SNP is working with those customers to support their transformation goals, and the technologies that SNP is using to facilitate those transformations.

Robert Holland from ERP Today sat down with Don Mahoney, Chief Customer Officer at SNP, to talk about the challenges that customers face in finding the right approach to transformation, the preparations they can make regardless of a final transformation decision, and what makes successful transformation projects different.

Richard Bühler, Head of Global IT at Cerdia, and Daniela Bühler, Head of IT Applications at Cerdia, sat down with Robert Holland of ERP Today to talk about their move to SAP S/4HANA. Having a long history with SAP, beginning with SAP R/2 and SAP R/3, and following a launch as a standalone company in 2019, Cerdia needed to move their SAP landscape from their SAP ECC 6 system. They have now completed their move to SAP S/4HANA, going live in April on RISE with SAP S/4HANA Cloud Private Edition.

Robert Holland from ERP Today sits down with Shuhei Hotosanhi, Managing Director of SNP Japan, Mitsuhiro Wake, Managing Director of Accenture Japan, and Hiroki Irisawa, Associate Director of Accenture Japan, to talk about the unique challenges faced by Japanese customers, how SNP and Accenture are collaborating to support digital transformation journeys, and what considerations will be most important for customers over the coming year.

Robert Holland of ERP Today sat down with Richard Checketts, Managing Director ANZ at SNP, and Marcus Scott, SAP Practice Lead at IBM Australia, to talk about how the unique factors impacting customers in Australia and New Zealand and how SNP and IBM are collaborating for success.

ERP Today’s Robert Holland talked with Adriana Bassi, IT Executive Manager at Raizen about the company’s crucial transformation to SAP Business Suite on HANA. Coming from a situation where their existing SAP ECC 5.0 deployment has been running without mainstream maintenance for over a decade, including the associated cybersecurity and business continuity risks, the strategic move also aimed to help the organization create a path for a future deployment of SAP S/4HANA.

ERP Today’s Robert Holland sat down with Sandrine Pons, Managing Director of SNP France and General Manager of SNP Iberia and BeNeLux at SNP Transformation World, to talk about the unique challenges faced by the customers in the regions she...

SNP’s Head of Products and Innovation, Tara von Metzen, sat down with ERP Today’s Robert Holland to talk about new developments that have been launched over the last year as well as what is on the roadmap for the future. Kyano brings together the data migration capabilities that have been available for years in SNP CrystalBridge and enhances them with everything from enabling business agility to continuous assessments.

Tim Garippa, Transformation and Innovation Lead at Adobe Technology, sat down with Robert Holland of ERP Today to discuss Adobe’s recent transition to SAP S/4HANA including a migration from a very large source system and a short deadline for completion. Garippa appeared on stage during the SNP Transformation World keynote along with other SNP customers to talk about Adobe’s success and the role that SNP played in their project.

Following his participation in the opening keynote at SNP Transformation World, ERP Today’s Robert Holland talked with Thomas Pfiester, Head of Global Customer Engagement and Services and Member of the Extended Board of SAP, about the transformation and innovation journey to SAP Business Suite, how SAP is helping customers get to the point where they can use AI in their day-to-day operations, and SAP’s relationship with SNP.

DHL Group is currently undertaking a global SAP S/4HANA transformation program, with Robert Schmaltz, Global Head of Process Standards and Governance, overseeing the process model and ensuring its fit for various entities. DHL has a long history with SAP, including legacy systems from R2 to R3 migrations, and is now transforming a "very customized, very grown SAP system".

In a conversation with ERP Today's Radhika Ojha, Walid Abu-Hadba from Sage discusses the company's innovative approach to product development, emphasizing their cloud-native strategies, AI's impact on finance automation, and customer-focused design during the Sage Future conference in Atlanta.

Sage is transitioning from standalone accounting to a fully integrated digital suite for construction and real estate professionals, aiming to address industry challenges like revenue leakage through enhanced connectivity between finance and field operations, while leveraging AI to improve the bidding process and financial forecasting.

At Sage Future in Atlanta, executives Dan Miller and Rob Sinfield outlined Sage's pragmatic AI strategy for ERP, emphasizing trust and practical value over hype, while focusing on mid-market needs, improving supply chain visibility, augmenting human capabilities with tools like Sage Copilot, and fostering user trust in AI insights.

Georg Glantschnig of Microsoft emphasizes that future ERP systems must not only support but also run business processes, highlighting a shift towards agentic AI and adaptability over traditional rigidity.

Chase Christensen, Vice President and CIO at Jabil, emphasizes that resilience is essential for global operations, showcasing how the company's streamlined use of just two SAP instances across 135 locations enables them to swiftly respond to challenges like tariffs and supply chain disruptions through real-time data analytics.

At SAP Sapphire 2025, Chief AI Strategy Officer Sean Kask emphasized SAP's deep, ethically guided AI strategy, highlighting its focus on building competitive advantages through human empowerment and controlled experimentation amidst a landscape filled with AI hype.