Expert Exchange

Kankayan Sengupta from IBM Consulting explains how cloud infrastructure has evolved from a back-end technical concern into a defining element of enterprise AI strategy. He walks through how AI has changed every layer of the infrastructure stack — compute, networking, storage, governance, and cost modeling — and shares IBM's Client Zero results, including an "Ask HR" solution that resolved 94% of employee queries autonomously and reduced HR operational costs by 40%. The conversation covers key decision frameworks around cloud topology, data readiness, and the organizational and operating model changes that cloud adoption demands. Kankayan closes with a forward-looking view spanning intelligence orchestration, AI memory, small language models, multimodal AI, and edge AI — trends that will reshape enterprise infrastructure over the next three to five years.

This three-part Expert Exchanges series, hosted by Constance Sayers from ERP Today, explores how organizations are navigating AI-led transformation in partnership with Oracle Cloud and IBM Consulting. Across the episodes, a consistent set of themes emerges: AI is elevating traditionally...

Salesforce's Achyut Jajoo talks with ERP Today about how they're working on helping manufacturers enhance operational scalability through prebuilt AI templates and improving autonomy and competitiveness in the face of labor shortages.

Robert Holland sits down with Jay Feynman, CFO of Tester Construction, to discuss how moving from QuickBooks to Acumatica’s cloud ERP transformed the company’s operations. Jay shares how the pandemic forced them to rethink outdated, paper-heavy processes and how real-time data, stronger controls, and streamlined reporting gave the business agility to weather disruption, improve efficiency, and support project teams in the field. He explains how better financial insight, faster month-end closes, and reduced overhead have not only strengthened resilience but also positioned Tester to adapt quickly to future challenges. Watch now to hear how Acumatica helped turn disruption into long-term competitive advantage.

Robert Holland talks with Manish Chandrak, President & CEO of Tech Electronics, about the company’s rapid move to Acumatica Cloud ERP and how it’s already transforming their operations just four months post–go live. Manish highlights the hidden costs of disconnected systems, from redundant communication and delayed responses to inefficiencies in licensing and reporting, and explains how Acumatica’s connected, real-time data now empowers field technicians, streamlines workflows, and improves customer experience. He also shares why ERP success depends on a business-first mindset and leadership engagement, and looks ahead to how open platforms, IoT, and AI will further shape the future of connected enterprises.

Robert Holland speaks with Matt Shamp, Executive Director at Carlson Levine Construction, about leading the company’s transition to Acumatica Cloud ERP in 2021 and the lasting impact since go-live. Matt explains how moving away from rigid, IT-gatekept systems empowered frontline managers to shape their own processes, access real-time data, and create custom reports without costly customizations or delays. He highlights how this flexibility improves client relationships, supports lean operations, and scales with business needs through consumption-based pricing. Matt also reflects on managing generational differences in technology adoption, the importance of setting boundaries around system flexibility, and how technology fluency is becoming as essential for leaders as financial literacy—reshaping executive roles for the future.

In the first three episodes of ERP Today – Expert Exchange, host Robert Holland explores how leaders are transforming their businesses with Acumatica Cloud ERP. From strengthening financial resilience at Tester Construction, to building a truly connected enterprise at Tech...

In the first three episodes of ERP Today – Expert Exchange, host Robert Holland explores how leaders are transforming their businesses with Acumatica Cloud ERP. From strengthening financial resilience at Tester Construction, to building a truly connected enterprise at Tech...

Robert Holland speaks with Matt Shamp, Executive Director at Carlson Levine Construction, about leading the company’s transition to Acumatica Cloud ERP in 2021 and the lasting impact since go-live. Matt explains how moving away from rigid, IT-gatekept systems empowered frontline managers to shape their own processes, access real-time data, and create custom reports without costly customizations or delays. He highlights how this flexibility improves client relationships, supports lean operations, and scales with business needs through consumption-based pricing. Matt also reflects on managing generational differences in technology adoption, the importance of setting boundaries around system flexibility, and how technology fluency is becoming as essential for leaders as financial literacy—reshaping executive roles for the future.

Robert Holland talks with Manish Chandrak, President & CEO of Tech Electronics, about the company’s rapid move to Acumatica Cloud ERP and how it’s already transforming their operations just four months post–go live. Manish highlights the hidden costs of disconnected systems, from redundant communication and delayed responses to inefficiencies in licensing and reporting, and explains how Acumatica’s connected, real-time data now empowers field technicians, streamlines workflows, and improves customer experience. He also shares why ERP success depends on a business-first mindset and leadership engagement, and looks ahead to how open platforms, IoT, and AI will further shape the future of connected enterprises.

Robert Holland sits down with Jay Feynman, CFO of Tester Construction, to discuss how moving from QuickBooks to Acumatica’s cloud ERP transformed the company’s operations. Jay shares how the pandemic forced them to rethink outdated, paper-heavy processes and how real-time data, stronger controls, and streamlined reporting gave the business agility to weather disruption, improve efficiency, and support project teams in the field. He explains how better financial insight, faster month-end closes, and reduced overhead have not only strengthened resilience but also positioned Tester to adapt quickly to future challenges. Watch now to hear how Acumatica helped turn disruption into long-term competitive advantage.