Media Awareness Program

Empowering Your Business with AI: Key Features in ServiceNow’s Yokohama Release

The Yokohama release of ServiceNow introduces innovative AI features, including an AI Governance Module for secure deployment, Now Assist for ATF and eBook Generation to boost operational efficiency, and Spoke Generation along with Table Summarization to enhance integration and data insights, thereby empowering business technology decision-makers to optimize their AI initiatives.

CRM and Customer Experience

The Evolving Landscape of Financial Call Centers: NewRocket and 3CLogic Offer Insights

A discussion between industry leaders emphasizes the continued relevance of contact centers in financial services, highlighting the need for a digital-first, human-centric approach that leverages generative AI to enhance agent capabilities and improve customer experiences amidst growing operational complexities.

Implementing Cloud ERP: Codestone’s Six-Phase Approach

Cloud Platform and Technology

Empowering IT Leaders with Spinnaker Cloud Managed Services

Spinnaker Cloud Managed Services offers a flexible solution for organizations to modernize their IT infrastructure and transition to the cloud without disrupting their legacy Oracle and SAP systems, allowing them to maintain operational stability and strategic control over IT investments.

Quality and Testing

The Critical First Step to Automation: Documenting Your Business Processes

To successfully implement automation and achieve improved efficiency, businesses must first document their existing processes to avoid automating inefficiencies and to create a solid foundation for effective automation.

ERP Strategy and Planning

Spinnaker Support Secures Agreement with BRP for SAP Software Support

Spinnaker Support has secured a five-year partnership with BRP to provide critical SAP support, allowing BRP to enhance its ERP roadmap flexibility while ensuring system security and compliance amid the impending SAP ECC support deadline in 2025.

Business Process Management and Automation

Oracle Redwood: The Future of User Experience in ERP

Oracle Redwood represents a significant transformation in Oracle Cloud Applications, offering a modern user experience with features like AI-driven automation, enhanced navigation, and embedded analytics, aimed at making enterprise software as intuitive as consumer applications while promoting efficiency and collaboration for ERP users.

Nextworld Appoints Konrad Rogers as President and COO

Cloud Platform and Technology

The Hidden Risks of Cloud Migration: How to Ensure a Smooth Transition with Testing

Migrating an ERP system to the cloud offers benefits such as scalability and cost savings, but poses significant risks like data integrity issues and security vulnerabilities, necessitating a structured testing strategy to ensure a smooth transition.

ERP Strategy and Planning

The unifying factor: How Asteelflash could “act globally and think locally” with QAD

Asteelflash, a European electronics manufacturing services provider, enhanced its global operations and customer experience by transitioning to QAD Cloud, utilizing a unified ERP platform to support rapid growth and efficient site rollouts amid industry disruptions.

Transforming Business Operations: Codestone's Strategic Approach to Digital Transformation

Cloud Platform and Technology

Your business has big growth goals. Could your ERP be standing in the way?

Ambitious businesses seeking growth often face limitations from outdated ERP systems, prompting them to consider costly customizations; however, emerging no-code platforms like Nextworld offer flexible and scalable alternatives that enhance agility, reduce costs, and support long-term growth.

The letters 'AI' are imprinted on a gold plaque on top of a black circle | SAP Aleph

Analytics and AI

Ensuring Compliance with the EU AI Act with Kyriba

The EU AI Act, the world's first comprehensive AI regulation, mandates new transparency, data quality, and bias reduction standards for businesses operating in Europe, categorizing AI providers by risk level while emphasizing the need for compliance, particularly in finance applications, as companies must adapt their practices amidst rising AI investments.

Analytics and AI

Deploying high-impact GenAI solutions with Inetum

The integration of Generative Artificial Intelligence (GenAI) into ERP systems is rapidly transforming business operations, with a McKinsey survey showing a nearly doubled adoption rate to 65% since 2023, as companies like Inetum lead the way in providing tailored GenAI solutions to enhance decision-making, automate processes, and improve user experiences across various industries.

Business Process Management and Automation

AI and Process Intelligence: Vital partnership for business success

Celonis' recent report sees 89 percent of business leaders say that AI cannot deliver expected results without Process Intelligence.

Tax Compliance

Taking Tax Compliance Worldwide

With the global financial landscape always in flux, companies are constantly on their heels. Political upheaval threatens the ability of companies to calculate their tax burdens in a timely and accurate manner. The recent Tax Technology Innovation and Automation benchmark...

Financial Management

Revenue Recognition in NetSuite: How CloudPaths Enhances Value for Users

CloudPaths leverages its expertise in NetSuite to help companies navigate complex revenue recognition challenges, ensuring compliance with IFRS and ASC 606 standards while providing tailored, efficient solutions for businesses with subscription and mixed revenue models.

two people dressed in office attire sitting at a table with scales and justice in front of them | How Oracle Cloud ERP and Accelalpha Extend meet law firms’ needs

Business Process Management and Automation

How Oracle Cloud ERP and Accelalpha Extend meet law firms’ needs

With law firms operating in a fast-paced, regulated environment, tracking time and expenses are some of the most common challenges they face.

Financial Management

Kyriba Wins Finance Solution of the Year at the ERPToday Awards

At the ERPToday awards, Kyriba was named Finance Solution of the Year for its 2024 suite of AI-powered features designed to enhance cash forecasting, bank connectivity, and reporting, alongside significant partnerships and innovations in digital currency for cross-border payments, underscoring the critical importance of accurate financial forecasting in today's volatile market.

Last month, Codestone received the prestigious ERP Today Award for “Transformation Project of the Year.”

ERP Strategy and Planning

Bespoke approach fuels Codestone’s “Transformation Project of the Year” Win

Codestone won the ERP Today Award for 'Transformation Project of the Year' for delivering a custom ERP solution using SAP Business One to an e-liquid company, resulting in significant operational improvements, enhanced efficiency through automation, and the ability to better meet market demands.

woman looking at data on three computer monitors

Data and Data Management

Refreshing the Oracle reporting landscape with new data-sharing solution

Senior product manager of insightsoftware presented a webinar about a new solution designed to transform Oracle reporting landscapes.

The AI Responsibility Gap: A Looming Threat to Business?

Analytics and AI

Innovation in focus: How AI is shaping the future for ERP users

Artificial intelligence (AI) is revolutionizing business operations by automating tasks, enhancing decision-making, and improving user experiences, though its efficacy is challenged by data dependencies, integration complexities, and ethical concerns, necessitating a balanced approach.

Analytics and AI

Gen AI in manufacturing: Finding value with Process Intelligence

As AI adoption accelerates, its integration with business expertise, particularly through tools like Process Intelligence, is crucial for organizations to enhance efficiency and mitigate inventory losses, ultimately improving profit margins.

IBM building | IBM earns AWS Generative AI Competency award

Cloud Platform and Technology

IBM raises Oracle public sector reach with Applications Software Technology deal

IBM intends to acquire Applications Software Technology LLC, enhancing its Oracle cloud solutions expertise for public sector clients and building on its previous acquisition of Accelalpha to drive digital transformation across North America, the UK, and Ireland.

Cloud Platform and Technology

From Legacy Systems to Real-Time Insights: How SplashBI Empowered Tampa’s Transition to Oracle Cloud

The City of Tampa successfully transitioned to Oracle Fusion Cloud with the help of SplashBI, which provided over 500 pre-built and custom reports, enhancing transparency, operational efficiency, and enabling the use of real-time analytics for better decision-making.

Business Process Management and Automation

Transforming Customer Service: A Retailer’s Success with Inetum – 98% Call Deflection Achieved

Inetum UK has significantly improved a multinational retailer's Service Management system by replacing an outdated tool with the ServiceNow platform, resulting in 98% call deflection, enhanced user experience, and streamlined operations, thereby solidifying Inetum's role as a key partner in the retailer's digital transformation journey.

Data and Data Management

SAP Clean Core and JiVS One Click Transformation: The perfect match for SAP S/4HANA migration

In the face of complex technology challenges, the SAP Clean Core approach, coupled with DMI's One Click Transformation, enhances data quality and agility in migrating to SAP S/4HANA, while reducing costs and supporting sustainability initiatives.

Analytics and AI

How AI can drive more economic growth than lower taxes or less regulation, UK businesses weigh in

Most UK leaders' productivity is held back by economic headwinds, stress and difficulty implementing new productivity tools, survey shows.

Cloud Platform and Technology

Eliminating cloud ERP adoption uncertainty

Amber Infrastructure transitioned to SAP S/4HANA Public Cloud edition to improve its finance function efficiency and scalability, aided by NTT Data Business Solutions, demonstrating a shift toward ERP implementations centered on business needs rather than legacy system constraints.

Cloud Platform and Technology

The IBM-Oracle-Accelalpha partnership poised for the era of business transformation

The recent partnership between IBM and Accelalpha, finalized with IBM's acquisition of the Oracle-services provider, aims to enhance client success through improved business vitality and expanded capabilities in finance and supply chain across key global markets, while also leveraging Generative AI to drive innovative solutions.