For Chase Christensen, Vice President and CIO of Business Units and Enterprise Solutions at Jabil, resilience isn’t a buzzword—it’s a business imperative. With operations in over 25 countries and 135 locations, Jabil is one of the world’s leading manufacturing services companies, serving customers across industries from healthcare to automotive. The company’s lean margins and massive scale demand precision, agility, and above all, technology that delivers measurable business value. That’s why Jabil’s relationship with SAP is more than just a legacy—it’s an evolving partnership rooted in performance.
During SAP Sapphire 2025 in Orlando, Christensen spoke with ERP Today’s Mark Vigoroso on why in an enterprise world where 20 or more instances are not uncommon, Jabil stands out with successfully running a majority of its operations on just two SAP instances across its 135 global sites.
“We’re consolidating even further,” Christensen noted. “And that simplicity is a strategic asset—it’s what gives us the ability to respond to tariffs, chip shortages, or pandemics in real time.”
That ability to respond swiftly and intelligently underpins Jabil’s definition of resilience. SAP, acting as the company’s single system of record for supply chain data, enables real-time analytics and scenario modeling across operations. During the COVID-19 pandemic and subsequent supply chain turbulence, this data backbone allowed Jabil to make instant adjustments and reconfigure supply models—without waiting 12 hours for an analyst to re-run reports.
“It may sound simple, but having the right data at the right time changed how we survived disruption,” Christensen said. “That’s what resilience looks like.”
Listen in to learn more.
