From SNP Transformation World 2025 – Thomas Pfiester

Key Takeaways

SAP is working closely with customers to ensure that they have the tools and support that they need for their transformation projects, including assigning an enterprise architect to every RISE with SAP project.

SAP is creating a framework for the “future ready enterprise” where there is a center of excellence for the future as the COE today looks very different than it did in the on-premise world.

SAP continues to work closely with SNP and their joint customers to complete their transformation projects and derive the maximum business value from the project.

Following his participation in the opening keynote at SNP Transformation World, ERP Today’s Robert Holland talked with Thomas Pfiester, Head of Global Customer Engagement and Services and Member of the Extended Board of SAP, about the transformation and innovation journey to SAP Business Suite, how SAP is helping customers get to the point where they can use AI in their day-to-day operations, and SAP’s relationship with SNP.

Pfiester stated that SAP is working closely with customers as they transition to RISE with SAP no matter what deployment model they choose, and that there are now more than 800 customers benefiting from a RISE Enterprise Architect who is helping them on their transformation journey.

Something emphasized by Pfiester was that many customers come to SAP and say that their strategic partner is SNP. Both Pfiester and SNP feel confident with this, but that SNP, SAP, and the customer need to sit together to do the migration and get the business value from their project.

Tune in to see how SAP is working to help their customers drive tangible business outcomes and improve time to value.