Salesforce

Would Albert Einstein approve of Salesforce AI stance?

Salesforce Dreamforce 2023 finished last week, and AI was the big theme of the company's flagship event. But what would the real Einstein make of Salesforce in this current moment?

A cartoon Albert Einstein lookalike pointing to a floating lightbulb | Salesforce

Salesforce announces next generation of Einstein AI tech

Salesforce has introduced the next generation of its AI tech Einstein, bringing the conversational assistant to all Salesforce applications.

Two people smiling and looking at a laptop screen | Salesforce and Snowflake BYOL

Salesforce and Snowflake launch data sharing-based integration platform

Salesforce and Snowflake have launched its Bring Your Own Lake (BYOL) data sharing with the Snowflake Data Cloud from Salesforce Data Cloud.

image of brain, AI on purple, blue and yellow pastel background | CX Foundry

Capgemini and Salesforce enhance GenAI portfolio with new CX Foundry

Capgemini has announced its expanded collaboration with Salesforce and has enhanced its generative AI capabilities with the launch of a generative AI for CX Foundry for clients leveraging Salesforce.

Image of sunny living room with wooden flooring, a woman is laying on her front reading a book | Enosix

enosix lays SAP and Salesforce foundation for Mannington flooring

As enosix lays SAP and Salesforce foundation for Mannington, it knows that modernizing data flow and de-risking is key to competitiveness.

abstract AI image, blue, purple and green | McKinsey and Salesforce

McKinsey and Salesforce unlock GenAI potential with new partnership

McKinsey & Company and Salesforce have entered into a collaboration to accelerate the introduction of generative AI for sales, marketing, commerce and service.

Vector image of a friendly cartoon robot looking at a laptop | Salesforce Vibram

Salesforce steps up with Vibram’s AI-first ecommerce platform

Cloud-based software company Salesforce aided footwear brand Vibram in launching a new AI-powered website for its consumers.

A human hand working on a project while 3 ghostly AI hands help out : IBM Salesforce

IBM and Salesforce collab to rally businesses toward AI adoption

IBM and Salesforce collaborate to help businesses accelerate the adoption of AI for CRM to enhance customer experiences and safeguarding data.

Salesforce Einstein holding an I love AI sign next to a big Q2 banner : Salesforce

Salesforce Q2 results rise with AI innovations

Salesforce announced Q2 fiscal 2024 results with $8.6bn in total revenue declared and a rise in Q3 guidance.

Salesforce and Deloitte support Sustainable Aviation Challenge

Members of the First Movers Coalition including Salesforce and Deloitte are launching the Sustainable Aviation Challenge (SAC), which will be hosted on UpLink, where the top innovators of sustainable aviation solutions will be rewarded.

image of 4 robot/AI all holding laptops | Field Service

Salesforce Field Service GPT to serve AI to the mobile workforce

Salesforce has announced new AI-powered Field Service innovations to help organizations across industries streamline field operations, increase productivity and drive revenue while delivering trusted customer experiences.

Salesforce lets enterprises plug in own AI models through Einstein Studio

Salesforce has launched BYOM Einstein Studio to make it easy for businesses to use proprietary data to build and deploy AI models.

Salesforce picks up the Slack with Sales Elevate and CRM app

Salesforce has announced the general availability of Slack Sales Elevate which integrates Sales Cloud with Slack to create a personalized sales home that centralizes information, simplifies processes and automates administrative tasks.

Salesforce office building | Salesforce appoints Sabastian Niles new president

Salesforce appoints new president and chief legal officer

Salesforce has announced the appointment of Sabastian Niles as president and chief legal officer, overseeing the firm's legal affairs.

image of 3 plane tails, all with Air France KLM Martinair Cargo branding | Salesforce and AFKLMP Cargo

AFKLMP Cargo takes flight with Salesforce

Global airline group Air France KLM Martinair Cargo (AFKLMP Cargo) is partnering with Salesforce to transforms its global customer service.

Apps on a smartphone with Teams sitting in the middle of the screen

Microsoft welcomes “pragmatic solutions” in EU antitrust Teams probe

Microsoft is nearing a European Union antitrust investigation over Teams as its proposed competition remedies are found unsatisfactory. The development follows a 2020 action by now Salesforce-owned workspace messaging app Slack.

Salesforce: new wares, $4bn UK investment in GenAI – whilst tackling consumer distrust

At its World Tour London event, Salesforce introduced the addition of generative AI capabilities, Sales GPT and Service GPT, to enable teams to close deals faster, anticipate customer needs and bolster productivity. Amidst the launch news, the CRM giant also...

image of Workday building | Emma Chalwin

Workday appoints former Salesforce EVP Emma Chalwin as CMO

Workday has appointed Emma Chalwin, former Salesforce EVP, as chief marketing officer (CMO), effective July 17, 2023.

image of AI robot with laptop | Salesforce generative AI

Salesforce bolsters generative AI portfolio with three new additions

Salesforce has enhanced its AI portfolio with the unveiling of three announcements with the first being its Accelerator - AI for Impact, a philanthropic initiative to help organizations gain equitable access to trusted generative AI technologies.

Full conference hall with big screens asking "what's next?" | Salesforce Connections

Salesforce unveils genAI offerings and Google partnership

Salesforce has introduced its latest generative AI product offerings, Marketing GPT and Commerce GPT, at its Salesforce Connections 2023 event taking place in Chicago this week.

Salesforce Q1 beats guidance with steadied growth

Salesforce has beat revenue guidance for its first quarter, with steadied growth and higher capital costs causing surging shares to drop seven percent after hours.

image of green code | Green Code | Salesforce

Salesforce enhances sustainability portfolio with Green Code

Salesforce has expanded its portfolio of sustainability initiatives and with the launch of ‘Green Code’ to help reduce carbon emissions associated with the software development lifecycle.

image of anatomy science figure | Salesforce Customer 360

Salesforce delivers personalized experiences with Customer 360

Salesforce has announced its new Customer 360 for Health capabilities that help healthcare providers deliver more personalized patient experiences and reduce operational costs.

Salesforce first to sell ChatGPT, promising IP safety

ChatGPT hype sees Salesforce launch Einstein GPT, billed as the "world’s first generative AI CRM technology."

Salesforce pushes profits in strong share-boosting Q4

Salesforce, the global leader in CRM, has released strong results for its fourth quarter and full fiscal year ending 31 January 2023, causing shares to leap up 16 percent.

images of bikes | Salesforce and Santander

Santander and Salesforce to help UK businesses expand overseas

Santander UK is leveraging Salesforce technology to power Santander Navigator, its digital platform designed to help UK businesses expand internationally.

image of wind turbines | Salesforce and renewable energy

Salesforce buys into global net zero focus with renewable purchase

Salesforce has announced it will purchase 280,000 MWh of renewable energy certificates from small, distributed energy projects over the next eight years.

Walmart website | Salesforce and Walmart

Walmart and Salesforce partnership changes the face of retail

Walmart Commerce Technologies has entered into a partnership with Salesforce to provide retailers with technologies and services that power frictionless local pickup and delivery for shoppers everywhere.

Salesforce introduces Commerce Cloud to maximize revenue

Salesforce has unveiled Salesforce Commerce Cloud to help organizations across industries streamline their operations.

Salesforce and Werner Enterprises to drive Net Zero Cloud

Salesforce has formed a collaboration with Werner Enterprises to enhance transportation and logistics company’s ESG tracking and reporting capabilities.

Salesforce earnings up but Slack shows with second CEO exit

Salesforce beat quarterly expectations in a rocky day for the software giant, with stocks sliding in light of Slack CEO Stewart Butterfield leaving the top job at the Salesforce subsidiary on Monday. Salesforce’s results for its third quarter fiscal 2023 (Q3)...