Salesforce

Cloud Platform and Technology
Salesforce introduces Data Cloud updates at San Francisco event
Salesforce introduced enhancements to its Data Cloud at Dreamforce 2024, featuring improved support for unstructured data, advanced AI capabilities, and robust security measures, aimed at optimizing customer experiences and data governance.
robotic hand
Data and Data Management
Salesforce unveils new Agentforce solutions at Dreamforce
Salesforce launched new Agentforce solutions at Dreamforce 2024, showcasing AI capabilities through an Agentforce Launch zone where attendees can build AI agents, utilizing a new low-code interface, with plans to empower one billion agents by the end of 2025.
Hand holding virtual cloud computing with world and technology : Clovity and SAP on the cloud
Data and Data Management
Securing data and business in the face of new AI regulations
Salesforce has launched a range of generative AI and data security tools to enhance data governance, support compliance with new regulations, boost sales productivity, and offer industry-specific customizations, ahead of its Dreamforce 2024 event.
group of white-colored AI robots answering questions on a laptop | Salesforce AI chatbot release
CRM and Customer Experience
Say goodbye to tedious tasks: Salesforce joins the AI chatbot arms race
Since the GenAI chatbot boom last year, the AI arms race is not slowing down, with CRM-giant Salesforce releasing a GenAI chatbot software of its own, Einstein Service Agent. 
image of the Houses of Parliament and Big Ben | Salesforce
Analytics and AI
Salesforce sets its sights on London for UK AI Center
Salesforce has selected London to house its first AI Center to advance AI innovation while providing critical upskilling opportunities.
Polaris Catalog | Snowflake launch increases interoperability with AWS, Salesforce and Microsoft
Application Development and Integration
Snowflake launch increases interoperability with AWS, Salesforce and Microsoft
Snowflake launched its Polaris Catalog, a vendor-neutral, open catalog implementation for Apache Iceberg providing an open standard of choice.
a photo of a plant growing out of a glass with coins | financial system concept
Financial Management
How Velociti transformed its financial system with ease and flexibility
When using a legacy financials system, Velociti faced constraints and manual functions. Soon, the company decided it is time for change.
aerial photograph of a shopping mall with escalators and multiple floors | Salesforce solutions for customer experience
Cloud Platform and Technology
Beyond Inc. expands investment in Salesforce to enrich customer experience
Beyond, Inc. has announced an expanded investment in Salesforce to drive greater customer loyalty and deliver more personalized shopping experiences for customers across the company’s brands.
Salesforce office building | Salesforce launches AI-powered capabilities and governance bundles
Analytics and AI
Salesforce launches AI-powered capabilities and governance bundles
Salesforce unveils AI tools for banks, streamlining dispute management and implementing secure AI rollouts, aiming for enhanced customer experiences and innovation.
a photograph of a top of Salesforce office building in San Fransisco from a sky view during foggy and cloudy weather
CRM and Customer Experience
Salesforce partners with IQVIA and LeadingMile to streamline customer experience
Salesforce has shared two updates on its most recent partnerships: an alliance with IQVIA and a collaboration with LeadingMile Consulting. Each partnership will aim to accelerate the development of life sciences cloud and revolutionize automated testing for Salesforce users.
orange and white concrete building under blue sky during day time; cloud integration concept
CRM and Customer Experience
Salesforce and AWS join forces to leverage cloud integration for customers
Salesforce has announced the expansion of its partnership with AWS, making select Salesforce products now available for purchase via the AWS Marketplace in the UK.
graphic of a person looking through a telescope | A look to the future Technology 2024
Cloud Platform and Technology
A look to the future: Technology predictions in 2024
What will 2024 bring? After the year of the GenAI boom, here are the experts’ enterprise technology predictions for 2024 and beyond.
a board of a Monopoly game | The AWS marketplace monopoly: Win or Lose?
Cloud Platform and Technology
AWS Marketplace: Game, Set and Match?
Hyperscaler marketplaces are consolidating spends for end-user businesses, so what role do partners play in this gameplan? 
trees planed in soil next to a wind turbine | Salesforce Catalyst Fund expands climate efforts and access to education
Human Capital Management
Salesforce Catalyst Fund expands climate efforts and access to education
Salesforce has announced 15 new grantees as part of the expansion of its Catalyst Fund, providing capital to smaller and younger nonprofits.
A cartoon Albert Einstein lookalike pointing to a floating lightbulb | Salesforce
Application Development and Integration
Salesforce launches Einstein Copilot to interpret info and automate tasks
Salesforce has announced the public beta availability of a new conversational and generative AI assistant for CRM – Einstein Copilot.
Electric power lines with a sunset in the sky | Salesforce innovations help scale clean energy programs
Application Development and Integration
Salesforce innovations help scale clean energy programs
Salesforce has introduced its Clean Energy Program Management for Energy and Utilities Cloud to streamline energy programs.
an open robot hand
Analytics and AI
Salesforce and AWS step up to bolster AI safety and drug discovery
Salesforce has announced it has been selected to join the National Institute of Standards and Technology to help facilitate AI collaboration.
Salesforce building | Salesforce and Spiff
Business Process Management and Automation
Salesforce to acquire Spiff to boost sales portfolio
Salesforce has signed a definitive agreement to acquire Spiff, a provider of incentive compensation management (ICM) software that combines a low-code UI and processing engine to drive commissions automation at scale.
typewriter in black and white | ERP Today’s weekly hotlist: 23-27 October
Cloud Platform and Technology
ERP Today’s weekly hotlist: 11-15 December
We’re bringing you ERP Today’s weekly hotlist, featuring our top news picks from the week of 11-15 December.
image of laptop with sales info on the screen | UE+ | Salesforce
Analytics and AI
Salesforce UE+ unlocks growth opportunities for businesses
Salesforce has announced the general availability of Unlimited Edition+ (UE+), a simplified technology package for businesses looking to accelerate growth with AI, data and CRM.
image of buildings | Salesforce and Miller
Analytics and AI
Insurance firm Miller leverages Salesforce AI to boost productivity
Miller, an independent speciality insurance broker, is one of the first UK financial services organizations to combine Salesforce Einstein and Financial Services Cloud to drive productivity and efficiency across its business.
a typewriter with a printed sheet reading | hotlist
Cloud Platform and Technology
ERP Today’s weekly hotlist: 27 November-01 December
We’re bringing you ERP Today’s weekly hotlist, featuring our top news picks from the week 27 November-01 December.
Marc Benioff | Salesforce Q3
CRM and Customer Experience
Salesforce releases Q3 results in “huge year of transformation”
Salesforce has announced its results for its third quarter fiscal 2024, ending October 31, 2023.
abstract image of data | Salesforce and AWS
Analytics and AI
Salesforce and AWS expand partnership to deliver new integrations
AWS and Salesforce have expanded their long-standing partnership to broaden product integrations across data and AI and offer select Salesforce products on the AWS marketplace.
image of computer AI chip | Salesforce
Analytics and AI
Salesforce launches AI innovations and new app
Salesforce has launched a new AI and data innovations in Sales Cloud, including embedded AI assistant Copilot for Sales, to empower sales representatives, leaders and operations teams to sell more efficiently throughout the sales process.
The slack logo appears on a laptop screen | Slack CEO
CRM and Customer Experience
Salesforce exec Denise Dresser appointed as new Slack CEO
Salesforce CEO Mark Benioff has announced the appointment of Denise Dresser as new chief executive officer of Slack.
Salesforce automotive cloud innovations
Analytics and AI
Salesforce announces automotive cloud innovations for connected cars
Salesforce is coming out with automotive cloud innovations which will bring automakers connected vehicle visualization, actionable telematics and more.
someone typing on a laptop keyboard next to a stethoscope | Accenture and Salesforce team up to help life science companies
Accenture and Salesforce team up to help life science companies
Accenture and Salesforce have announced they are investing in the development of Salesforce Life Sciences Cloud.
image of skyscrapers and huge building in Shanghai, China | Alibaba Cloud and Salesforce
Alibaba Cloud adopts Salesforce services to aid businesses in China
Alibaba Cloud has announced the general availability of Salesforce Sales Cloud, Service Cloud and Salesforce Platform on Alibaba Cloud, beginning December 18.
image of typewriter with News headline | weekly hotlist
ERP Today’s weekly hotlist: 30 October-3 November
We’re bringing you ERP Today’s weekly hotlist, featuring our top news picks from the week of 30 October-3 November.
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