Hong Kong Aero Engine Services Ltd. (HAESL) has selected HCLTech to modernize its maintenance, repair and overhaul (MRO) operations by implementing a maintenance execution platform integrated with SAP S/4HANA.
The program is intended to streamline the aircraft engine repair company’s maintenance workflows, improve efficiency and scalability, and provide real-time data visibility to support faster decision-making.
Modernization Amid Growing Engine Maintenance Demand
HAESL specializes in the overhaul, repair, and testing of Rolls-Royce Trent 700 and XWB engines and has serviced more than 5,700 engines for over 50 global airlines since its founding in 1997, according to its website.
As engine maintenance volumes and operational complexity grow, HAESL is pursuing a modernization effort focused on digitizing core maintenance processes and strengthening enterprise visibility across operations.
Ravinder Bedi, General Manager of Finance & Administration at HAESL, said, “Our customers depend on transparent progress and consistent quality during every shop visit. By integrating iMRO/4 with SAP S/4HANA, we will enhance end-to-end traceability and provide a single view of the workflow from induction to release.”
Strengthening Core Operations Through Platform Integration
Under the partnership, HCLTech will implement its iMRO/4 solution – an asset management platform that integrates maintenance activities with enterprise processes such as finance and material planning – while connecting it to SAP S/4HANA. The platform will serve as HAESL’s Maintenance Execution System, creating a unified workflow from engine induction through release.
By linking maintenance workflows with enterprise planning functions, the system is intended to improve resource utilization, shorten turnaround times, and lower operational costs.
“This reduces barriers and improves execution efficiency. Partnering with HCLTech marks a significant step in our transformation, creating a scalable digital foundation that supports operational excellence and long-term growth,” Bedi added.
The transformation is expected to provide real-time operational insights to support faster decision-making. Greater integration between maintenance and enterprise systems is also expected to support operational scalability and consistent service quality for airline customers.
What This Means for ERP Insiders
Industry platforms are extending into operational maintenance across asset-intensive sectors. Integrating a maintenance execution system with SAP S/4HANA highlights the operational value of connecting shop-floor activities with enterprise processes. The HAESL initiative illustrates how unified data models can support coordination across operations and finance in asset-intensive environments.
Traceability is becoming a core requirement in regulated service industries. End-to-end workflow visibility supports compliance while improving execution transparency for customers and partners. ERP-connected maintenance platforms are emerging as tools for meeting both operational and regulatory expectations.
ERP-centered architectures are enabling scalability in specialized service models. Linking asset management with enterprise planning allows maintenance providers to standardize processes as volumes grow. This approach highlights how ERP-centered architectures can support expansion without fragmenting operational data.
