Cross Industry

The Urgency of Modernizing Order-to-Revenue Processes

Businesses must modernize their revenue systems and adopt flexible, data-driven monetization strategies to adapt to rapidly changing buyer expectations and complex pricing models, as legacy systems lead to inefficiencies and customer dissatisfaction.

Financial Management

Enercare Case Study

Zuora not only filled this gap by enabling Enercare to directly bill its large customer base but provided the company with a richer platform to manage customer relationships and support growth beyond billing, improving operations across the entire quote-to-revenue process.

Analytics and AI

Zuora + Workday: The Proven Path to Order to Cash Confidence

Workday and Zuora are partnering to provide dynamic companies with a comprehensive Order-to-Cash solution that enhances revenue visibility and growth through advanced financial systems and monetization capabilities.

Financial Management

Zuora Order to Cash

Zuora streamlines quoting, billing, usage, and collections with automated revenue recognition, allowing businesses to concentrate on strategy rather than error-prone reconciliation.

ERP Strategy and Planning

Zuora Subscription Management

Zuora provides a comprehensive subscription management platform that streamlines the entire subscriber experience from storefront to revenue recognition, enabling faster launches and simplified operations for confident growth.

Quality and Testing

The Impact of AI-Powered Automation on Modernizing Oracle QA

Organizations face pressure to speed up software release cycles for Oracle applications, yet often experience delays and budget overruns due to inefficient legacy QA practices, but adopting modern, AI-powered testing solutions like Tricentis can significantly enhance testing efficiency, reduce costs, and accelerate delivery.

Data and Data Management

Good Enough Isn’t Good Enough When it Comes to Your Data: Kevin Campbell

A recent Syniti report highlights that while 70% of organizations have a data strategy, 86% worry data management issues will hinder AI adoption, with 79% identifying data management as a challenge for SAP S/4HANA migrations, emphasizing the need for a business-driven, data-first culture and skilled teams to succeed.

Analytics and AI

Oracle CloudWorld Shifts Focus, Becomes Oracle AI World

Oracle has rebranded its annual event from Oracle CloudWorld to Oracle AI World to reflect a new focus on artificial intelligence, featuring 963 sessions including 314 dedicated to AI, while still covering its traditional cloud offerings and the importance of data in digital transformation.

Quality and Testing

Original Software Offers Free Tool for Checking Testing Health and Capabilities

Testing is a vital part of a successful software implementation, upgrade, or extension. Although this is not a new phenomenon, projects still proceed without proper software testing, often resulting in costly mistakes and lower returns on investments. Testing software provider...

Data and Data Management

Agency for Agriculture and Fisheries moves from fragmented customer contacts to streamlined and efficient customer service with Salesforce

The Agency for Agriculture and Fisheries improved its customer service for farmers by implementing Salesforce Service Cloud, centralizing communication through a single contact point, enhancing tracking of customer interactions, and addressing organizational changes to ensure consistency and efficiency in service delivery.

Security

Ransomware attacks have doubled in the past year: Inetum LiveSOC warns for increasing cyberthreats

Cybersecurity threats are on the rise, with notable increases in ransomware attacks in Belgium, heightened by geopolitical tensions and advanced methods employed by cybercriminals, urging organizations and individuals to enhance their security measures.

Financial Management

Empowering Manufacturing Leaders with Self-Service BI & Predictive Insights

Manufacturing leaders are under pressure to make faster, more informed decisions as supply chains and market demands evolve. By leveraging self-service BI and predictive insights, organizations can reduce reliance on IT while empowering leaders to take immediate action backed by data.

Data and Data Management

Bringing ERP Data into Excel: Seamless Integration with Orbit Analytics

Orbit Analytics reimagines how organizations interact with their ERP data by delivering a seamless, live connection between enterprise systems and Excel. By embedding live ERP data directly into the tool users trust most, Orbit removes the friction between IT systems and business reporting, enabling faster, data-backed decisions.

abstract tech image of a blue city and red and white car lights in long exposure with a sign of SAP "S/4HANA" between the lights

Data and Data Management

The SAP S/4HANA Data Dilemma: Why Data Strategy Can’t Be an Afterthought

The journey to SAP S/4HANA necessitates a fundamental rethinking of data management, emphasizing a selective migration of relevant data, prioritizing data quality especially in an AI-driven landscape, and effectively managing legacy data, all of which are crucial for transforming organizations' data from a liability to a strategic asset.

Data and Data Management

Preparing Your Data for ERP Transformation

Organizations transitioning to SAP S/4HANA must focus on effective data preparation and management—including data cleansing, classification, and accessibility—to ensure a successful move and control costs associated with data volume.

Financial Management

How BMC’s ERP Upgrade Transformed Monetization to Power SaaS Growth

When BMC set out to modernize its business systems, the challenge wasn’t just moving from a 20-year-old homegrown ERP billing system; it was enabling a fundamental business model shift from perpetual licenses to SaaS subscriptions, while adding the agility to respond to new go-to-market strategies and complex global billing requirements. This webinar will examine how BMC reimagined its quote-to-revenue process. Attend this session to: - Explore the role of strong process design, change management, and the right partner in managing large-scale transformation. - Equip yourself with lessons on determining core vs. non-core systems. - Learn how to build the agility to support hybrid revenue models, without waiting for a multi-year ERP rollout.

Cloud Platform and Technology

IT Transformation Trends in 2025: Key Insights for Digital Transformation

The 2025 Transformation Study by NTT DATA Business Solutions and Natuvion reveals that AI is now the primary driver for enterprise transformations, emphasizing the necessity of data quality and effective communication while highlighting the increasing adoption of cloud platforms and agile methodologies as crucial for success.

Financial Management

AARO Joins Forces with Aico & Mercur to Form Unified and Complete Financial Corporate Performance SaaS Platform; Michael Teixeira Named Group CEO

Accel-KKR has successfully merged AARO with Aico and Mercur to create a unified SaaS platform for Corporate Performance Management, led by CEO Michael Teixeira, enhancing financial operations for CFOs across EMEA.

Analytics and AI

Why 70% of UK Businesses Are Stuck in Digital Limbo Despite Record SAP AI Investment

UK businesses face a significant AI skills gap that undermines their investment in technology, as many struggle with the challenge of effectively adopting and utilizing advanced AI systems like SAP, highlighting the need for dual expertise in both technical proficiency and organizational change management to achieve successful AI implementations.

Cloud Platform and Technology

Kerrie Jordan to Lead Epicor’s Marketing Initiatives as Chief Marketing Officer

Epicor has appointed Kerrie Jordan as Chief Marketing Officer to enhance its marketing strategy and drive brand growth, integrating AI-driven insights into its ERP solutions while addressing the evolving challenges faced by supply chain management.

Analytics and AI

Oracle’s Big Bet: Why AI World Signals a Revolution for ERP

Oracle's rebranding of CloudWorld to Oracle AI World emphasizes the integration of artificial intelligence as a fundamental aspect of ERP systems, shifting focus towards tangible AI-driven business outcomes and evolving the roles of ERP professionals into AI strategists.

Data and Data Management

Treating Emissions Data and Sustainability Management Like a Line of Business

While companies struggle with emissions data transparency compared to financial data, regulatory pressures and sustainability initiatives drive the need for better carbon footprint understanding, leading to partnerships like IFS and Climatiq that enhance visibility and analytics in emissions management.

Analytics and AI

How to Scale GenAI?

Inetum's study reveals that while generative AI is gaining traction for enhancing productivity and personalizing services in businesses and public institutions, its widespread adoption faces significant challenges that require careful integration into organizational strategies.

Business Process Management and Automation

From Merger to Digital Integration: Pajottegem Unites ICT with Inetum

The newly merged municipality of Pajottegem faces the challenge of integrating three distinct ICT environments into a unified system by January 2025, requiring a complete overhaul of its digital infrastructure, including tenant migration to a new Microsoft 365 tenant and the implementation of Microsoft Teams for improved communication and efficiency.

Cloud Platform and Technology

Inetum a key partner of Bordeaux Métropole Energies for the Migration of its Microsoft AX 2012 ERP to the new Microsoft Dynamics 365 Platform

Bordeaux Métropole Energies successfully migrated to Dynamics 365 to streamline purchasing processes and adapt customizations, relying on Inetum's expertise to meet project timelines and enhance operational efficiency.

Analytics and AI

Generative AI: The Secrets of European Companies for Boosting Productivity

European organizations are successfully leveraging generative AI to enhance productivity through well-defined applications, structured governance, and tailored training, despite initial disappointments due to high expectations and a technology-centric approach.

Application Development and Integration

France Travail is Committed to Making Digital Services Simpler and More Effective

France Travail has prioritized user experience by establishing a UX Factory and collaborating with Inetum to enhance its digital services, focusing on user-centered design and measurable improvements to meet the needs of job seekers and internal teams.

Financial Management

In Liège, Microsoft Dynamics 365 F&O delivers strong and efficient financial management for the local government

The city of Liège has transformed its financial accounting system by replacing its outdated mainframe with Microsoft Dynamics 365 F&O, enhancing efficiency, transparency, and real-time budget visibility across municipal departments, thanks to a strategic partnership with Inetum and automated processes.

Analytics and AI

How to Integrate AI into the Workplace: this Innovative Model is Gaining Ground in Europe

Companies must choose between centralized, decentralized, or federated models to effectively deploy generative AI, with the federated model being favored for balancing governance and agility while addressing concerns around security, environmental impact, and regulatory compliance.

Analytics and AI

How KRYS GROUP Uses its Data to Get a Better Understanding of its Customers

KRYS GROUP, France's leading optical cooperative, is partnering with Inetum to develop a robust data platform aimed at enhancing sales and customer experience through personalized AI, marking a significant step in their digital transformation strategy.

Analytics and AI

The RATP Group Relies on Artificial Intelligence to Train its Station Agents

The RATP Group is piloting 'Mon Client IA,' a virtual reality and AI training system that uses realistic avatars to prepare station agents for real-life customer interactions, aiming to enhance their communication skills and improve customer service.