Fast-growing hotel management company, MMI Hotel Group, has selected Infor Hospitality to provide hospitality management and pricing solutions for its expanding independent property base.
MMI will have access to cloud-based tools that will allow the teams to better serve guests and achieve competitive positioning through dynamic pricing strategies. Via the Infor HMS property management platform, Infor will provide MMI with access to valuable incoming data, allowing teams to better track guest preferences, simplify reservations and provide consistent quality and services.
A hotel revenue management tool, Infor EzRMS, will calculate demand and revenue forecasts and use deep learning algorithms to deliver strategies that increase yield and profit.
Stewart Applbaum, Infor executive vice president and general manager, said: “Harnessing data, mobility and cloud technology are at the cornerstones of a successful property management strategy. Being able to quickly adapt to changing customer expectations and demands in order to improve guest service, and ultimately, drive additional sales is achieved by embracing new solutions and infusing them throughout the front and back office.
“Infor’s cloud-based hospitality-specific solutions are helping leading hoteliers, such as MMI Hotel Group, ensure a great guest experience every visit.”
Dominic Buompastore, MMI Hotel Group vice president of operations, said: “We want to make sure all of our properties are run well and perform well, and we know that adopting new and modern technology solutions are the key to allowing our teams to take on less of an administrative burden so that our staff can focus on creating consistency and dependable interactions with guests.
“Specifically, Infor is able to provide us with easy access to valuable incoming data that we can quickly turn into action. By being able to operate on one system for all guest and hotel data, our teams can stay on top of all the little details that ensure a great guest experience.”