NewRocket has unveiled Flightpath.AI, a fast-track engagement program designed to turn generative and agentic AI concepts into working solutions on the ServiceNow platform. Announced at ServiceNow Knowledge 2025, the four-week initiative helps business technology leaders move beyond theoretical use cases to deliver real-world outcomes from AI investments.
The launch marks a significant milestone in NewRocket’s broader AI-enablement strategy. With Flightpath.AI, the company aims to help enterprises test and validate AI solutions like intelligent triage, document summarization, and next-best-action recommendations — all built and deployed within their existing ServiceNow environments.
“Many organizations are still figuring out how to turn AI ambition into real-world outcomes,” said Kirk Hogan, VP, Strategy Consulting Delivery at NewRocket. “Flightpath.AI is our answer to that — it gives teams a way to experiment with Gen AI and Agentic AI using their own data, inside their own ServiceNow environment, focused on the processes that matter.”
Unlike conventional AI workshops or slideware-heavy engagements, Flightpath.AI culminates in a working prototype supported by before-and-after performance benchmarks and a roadmap for future scaling. This de-risking approach allows decisionmakers to assess the value of AI investments before committing to enterprise-wide implementation.
A Step on the AI Journey
NewRocket emphasizes that these engagements are just the beginning of a broader journey. “We see Flightpath.AI as a launchpad for applied AI,” Hogan added. “It brings business and IT together around something tangible, practical, and high-impact — and it helps define the next step in every organization’s ServiceNow and AI journey.”
To support longer-term transformation, NewRocket also offers the Now Assist Pilot, a 10-week program to activate out-of-the-box Gen AI skills within ServiceNow. Organizations can deploy up to four intelligent skills across departments such as IT, HR, and finance, delivering fast, measurable ROI and accelerating Pro+ adoption.
The introduction of Flightpath.AI aligns with ServiceNow’s vision as a platform for AI-powered digital transformation. For NewRocket, it reinforces their mission to “go beyond workflows” and help clients create meaningful business value from advanced technologies.
What This Means for ERP Insiders
Accelerate AI experimentation with real prototypes, not theory. Flightpath.AI enables organizations to quickly validate Gen AI and Agentic AI solutions using their own data in a live ServiceNow environment. Decisionmakers should use this type of short-cycle engagement to assess impact before large investments — focusing on high-value use cases like intelligent triage or document summarization that show measurable results in four weeks.
Reduce risk and improve alignment through hands-on AI engagement. Rather than relying on high-level assessments, Flightpath.AI brings IT and business stakeholders together around tangible outcomes. Leaders should prioritize initiatives that involve cross-functional teams and real workflows to ensure AI solutions are grounded in actual business needs and governance considerations from the start.
Leverage structured pilots to scale AI value across the enterprise. NewRocket’s Now Assist Pilot offers a 10-week, low-risk way to deploy proven Gen AI skills across core ServiceNow functions. Technology leaders should consider these modular, out-of-the-box pilots to accelerate time-to-value, reduce implementation costs, and create momentum for broader Pro+ adoption and AI innovation at scale.
