Americas

Retail AI Hits NRF 2026: SAP, Microsoft, Workday Turn Agentic Platforms into New Operating System for Stores and Commerce
Retail tech giants SAP, Microsoft, and Workday are leveraging AI to transform commerce operations into integrated, agent-driven systems at the NRF 2026 event, showcasing a shift from isolated applications to comprehensive retail infrastructure.
AI Moves to the Core of ERP: What Technology Leaders Should Expect 
Artificial intelligence is evolving from a supplementary feature to an essential element of ERP, enhancing demand forecasting, operational responses, and executive decision-making.
Microsoft Defender for Office 365 log displayed on a phone in front of a keyboard.
Microsoft Warns of Rising PhaaS Attacks in 365 Environments
Microsoft warns of rising internal-looking phishing in Microsoft 365, which exploit misconfigured routing and weak authentication. PhaaS platforms like Tycoon2FA automate these attacks, and hybrid email environments from cloud migrations increase risk, making enterprise inboxes more vulnerable.
A ground-level view of the White House
Workday to Support US Tech Force in Building AI-Ready Federal Workforce
The company brings a skills-based approach to talent management through Workday Government Cloud, aligning with federal modernization efforts.
The Enterprise AI Revolution Is Boring, and That Is What Makes It Work
The article advocates for 'boring AI,' which emphasizes embedding AI into back-end processes and workflows to deliver real operational value, as opposed to flashy, superficial applications that often fail to provide measurable returns.
Brazil Probes Microsoft Cloud Licensing as UK Antitrust Findings Ripple into Latin America
Brazil's competition authority, CADE, has launched an antitrust investigation into Microsoft's cloud and software licensing practices, drawing from UK findings that suggest these practices may harm competition for local customers.
Syspro, SugarCRM Collaboration Offers Connected Floor Solution for Manufacturers and Distributors
Syspro and SugarCRM have partnered to introduce Sugar for Syspro, an integrated solution that enhances precision selling for manufacturers and distributors by unifying product, customer and sales data for a better connected ERP system.
ERP AI
How Manufacturers Can Achieve Operational Stability in 2026
As manufacturers head into 2026, they face pressure to enhance efficiency and stability through modern ERP technologies, moving from reactive chaos to predictable operations.
SAP
RISE with SAP: Cloud ERP Adoption Accelerates Ahead of 2027 Deadline—SAPinsider Benchmark Report
SAPinsider’s RISE with SAP 2025 benchmark shows cloud ERP adoption accelerating as the 2027 end-of-maintenance deadline approaches. New data reveals how generative AI, security readiness, and organizational size are shaping SAP S/4HANA Cloud Private migration decisions.
Front of Brookfield office in Toronto, Canada.
Brookfield Launches Radiant to Provide AI Infrastructure for Enterprises
Brookfield launches Radiant, a new subsidiary offering high-performance AI compute infrastructure to enterprises and developers. Leveraging renewable energy, regional data centers, and integrated land, power, and compute, Radiant aims to provide predictable, low-carbon AI workloads.
CloudRock Logo
CloudRock Acquires SuccessDay to Offer Independent Alternative to Large System Integrators
CloudRock has acquired Dutch HR-IT firm SuccessDay, expanding its European footprint. The deal combines global ERP expertise with regional advisory and AMS, offering clients integrated support across Workday, Oracle, and SAP.
Microsoft logo on a black front door | Cognizant and Microsoft expand partnership
i-Genie.ai Joins Microsoft’s Pegasus Program to Accelerate Innovation
i-Genie.ai, an AI consumer insights platform, has joined the exclusive Microsoft for Startups Pegasus Program to enhance its growth with advanced technology and mentorship.
The Great Cloud Recalculation Oracle+IBM
Epicor Sets Final On-Premises Release Dates as Cloud Strategy Accelerates
Epicor has announced the timeline for the final on-premises feature releases of its ERP platforms, urging customers to evaluate cloud migration as it transitions towards AI-powered capabilities, with support phases outlined and potential savings highlighted.
ERP Technology Developments Impacting Manufacturing Jobs in 2026
Manufacturing technology executives must decide by late 2025 whether to adopt autonomous AI agents to enhance operational efficiency or risk losing competitive advantages with governance emerging as the key challenge for successful implementation.
Join our vibrant Epicor partner ecosystem!
Our partners are essential to Epicor, enabling us to sell, implement, extend, and support our solutions worldwide. Because we’ve forging long-term relationships with our partners for many decades, we know the value of your expertise and capabilities. That’s why we offer a best-in-class program that launches and rewards your success.
Training Tomorrow’s Supply Chain Leaders Today
The future of supply chain depends on the next generation of leaders—and education is the key. Epicor’s partnership with Texas A&M University is bridging the gap between classroom learning and real-world ERP experience. By giving students hands-on access to Epicor Prophet 21, we’re helping them develop the skills needed to drive innovation and efficiency in distribution and supply chain management.
The Quebec Advantage
Quebec’s manufacturing sector is unlike any other in North America—where language is more than communication, it’s identity and law. Epicor and gold-certified partner Concerti are helping manufacturers thrive in this unique market by combining world-class ERP solutions with cultural intelligence. From navigating French-language requirements to building trust in close-knit business communities, this partnership ensures SMBs can compete globally while honoring local values.
Building the Future of Distribution
Digital transformation in distribution isn’t just about technology—it’s about people. Epicor’s partnership with Conveyance Solutions shows how combining technical expertise with deep industry insight creates real impact. From family business roots to becoming the largest independent Prophet 21 service provider, Conveyance brings empathy and experience to help distributors thrive in a rapidly changing world.
Unlock New Growth Opportunities – Become an Epicor Channel Partner
Join a global network of trusted partners and deliver industry-leading ERP solutions to businesses worldwide. As an Epicor Channel Partner, you’ll gain access to exclusive resources, training, and support to help you grow your business and maximize profitability.
Epicor for Retail
One cloud-based retail management platform to grow faster and sell smarter, in store and online. Purpose-built for single and multi-store retailers.
Epicor for Distribution
Drive Growth and Manage Workflows. Simplify, streamline, and stay on top of all your moving parts with the only ERP designed by distributors for distributors.
Epicor for Manufacturing
Grow, thrive, and compete in a global marketplace with Kinetic—an industry-tailored, cognitive ERP that helps you work smarter and stay connected.
CloudPaths NetSuite ARM
How a Healthcare Giant Unlocked Revenue Agility with NetSuite ARM & CloudPaths
The transition to subscription-based models in healthcare requires a comprehensive reimagining of balance sheets and revenue recognition processes, as illustrated by CloudPaths' partnership with a global leader in healthcare information services to implement NetSuite ARM.
Panaya’s AI-Driven Autonomous Testing Layer Designed to Ease ERP Bottlenecks
Panaya's Seemore agentic AI layer enhances autonomous testing for SAP, Oracle, and Salesforce, allowing enterprise teams to manage updates more efficiently through risk analysis, codeless test creation and self-healing scripts, amid an anticipated surge in the automation testing market driven by the demand for AI-ready ERP capabilities.
Data with South Korea flag in the background
South Korea’s AI Basic Law Takes Effect in 2026: What Businesses Need to Know
South Korea’s AI law, effective January 22, 2026, requires organizations using high-impact AI systems to conduct risk assessments, maintain human oversight, and prepare for compliance during a one-year grace period.
CloudPaths NetSuite ARM
Healthcare ERP Market Set to Double by 2033 as Hospitals Lean on Finance-Led, On-Premises Platforms
The healthcare ERP market is set to more than double from USD 7.5 billion in 2023 to USD 15.7 billion by 2033, driven by hospitals' need for integrated operations and data centralization amidst rising complexity and regulatory pressures, with finance and billing being the leading segments.
mid-market multi-entity ERP
Five ERP Strategic Implications for Operations Leaders in 2026
As organizations face a pivotal shift in ERP to autonomous action-driven frameworks, leaders must prioritize rapid modernization, governance transparency, and adaptability to remain competitive.
Red Hat signage on a office building.
Red Hat Acquires Chatterbox Labs to Strengthen AI Safety and Governance
Red Hat acquires Chatterbox Labs to add AI safety, guardrails, and risk metrics across its enterprise AI portfolio.
M&A
Enterprise Software Faces AI-Driven Disruption as Development Productivity Gains Fail to Materialize
In 2026, the enterprise software industry will undergo significant disruption due to AI, leading to increased merger and acquisition activity among mid-market companies, while organizations struggle to convert productivity gains from AI into strategic business value.
Ellucian Completes Anthology SIS and ERP Acquisition, Adding 260 Higher Education Customers
Ellucian's acquisition of Anthology's Student Information Systems and ERP business, following Anthology's bankruptcy, expands its customer base to more than 260 institutions.