The upgrade to IFS Cloud has significantly streamlined RWG’s operations by reducing the need for extensive customizations. The out-of-the-box, industry-specific functionality of IFS Cloud aligns closely with RWG’s requirements, offering enhanced features and improved efficiency. The transition has allowed RWG to benefit from better insight, forecasting, and adaptability in their business processes.
In addition to the successful upgrade, RWG has engaged Cooper Software for Managed Support services. This partnership ensures that RWG will receive ongoing support from Cooper Software’s team of IFS-certified practitioners. The support includes resolving end-user issues, providing comprehensive knowledge sharing, and delivering training to RWG’s staff. This continuous support is designed to maximize the benefits of IFS Cloud, ensuring that RWG can fully leverage its new ERP capabilities.
Elena Hanisch, Business Systems Engineer at RWG, praised Cooper Software’s expertise, stating, “We are extremely pleased with the knowledge and dedication demonstrated by the Cooper Software team during our upgrade project. Cooper Software is well positioned to help us maximize the benefits of IFS Cloud, giving us better insight, forecasting, management, and adaptability in our business processes.”
Frank Cooper, CEO at Cooper Software, expressed his pride in supporting RWG’s transformation, saying, “We are proud to support RWG’s business transformation ambitions with IFS Cloud, which will enhance the operational efficiency of the business. We look forward to providing our continued support as part of a long-term partnership with RWG.”
