Is the AI revolution in ERP destined to be a cold, impersonal takeover? Or is there another way? Forget the hype and the race to be first; Sage is playing a different game. We went behind the scenes at Sage Future in Atlanta this week to get the inside scoop on Sage’s ERP strategy.
ERP Today’s Radhika Ojha sat down with Dan Miller, EVP of ERP and Financials, and Rob Sinfield, SVP of ERP to talk features and philosophy behind Sage’s approach to AI and the mid-market business segment.
In this episode, discover:
- The “Get it Right, Not Be First” Doctrine: Why Sage is deliberately pumping the brakes on the AI hype train, focusing instead on trust, practical value, and ensuring their tech actually solves problems without breaking what works.
- Understanding the Mid-Market: Are vendors truly listening to what mid-sized businesses need? Sage believes many are missing the mark. We explore how they’re tailoring AI to deliver tangible ROI for this segment.
- Shining a Light on Supply Chain’s “Black Hole”: Hear how the new Sage Supply Chain Intelligence is moving beyond educated guesses, offering real-time visibility from PO to delivery, and why that “aha!” moment of seeing money “sitting on the water” is a game-changer for customers.
- Copilot: More Than Just a Q&A Bot: It’s not about replacing planners or accountants. Miller and Sinfield unpack how Sage Copilot aims to augment human capabilities, helping teams tackle complex scenarios like production replanning and exception-based management.
- Building Trust in AI’s Crystal Ball: How does Sage convince users to trust AI-driven insights, especially when they’re used to wearing multiple hats and relying on their own intuition? Miller and Sinfield give insights on Sage’s “trust label” initiative and the emphasis on transparency.
- The Crumbling Monolith: Miller and Sinfield share their vision for a more composable, incremental approach to ERP adoption – a fundamental shift in how businesses consume new applications.
