Salesforce unveils Patient 360 for Health innovations to lower costs

Salesforce has unveiled Patient 360 for Health innovations that provides cost-saving automation, personalized intelligence, and real-time data for healthcare and life sciences organizations to deliver comprehensive patient success and equitable care with greater efficiency.

Advanced Recovery Systems, Bluebird bio, and John Muir Health, all customers of Salesforce, are now tapping into the company’s new capabilities to build on existing Patient 360 solutions.

New innovations include: Behavioral Health allowing teams to personalize engagement for patients every steps of their healthcare journey, Advanced Therapy Management helping pharmaceutical companies streamline and maintain full visibility around the entire treatment process for patients, and Salesforce Genie for Healthcare to integrate real-time clinical data.

From one single platform, Patient 360 for Health innovations can help: behavioural health specialists, crisis center counsellors, treatment center care coordinators, care managers, and medical device companies.

Lashonda Anderson-Williams, chief revenue officer for healthcare and life sciences at Salesforce, said: “Today’s organizations must invest in streamlined solutions that increase time-to-value, cost savings, and efficiency without compromising patient outcomes. Patient 360 for Health innovations give customers cost-saving automation, personalized intelligence, and real-time data tools to help deliver patient success now – even in the face of increasing costs and labor shortages.”

David Hook, executive director of marketing and digital consumer experience at John Muir Health, said: “One of the biggest challenges health systems face today is providing a unified, complete picture of the patient to the doctors, hospitals, and care facilities that serve them.

“With Salesforce Genie for Health and other technology from across Salesforce’s Patient 360, we’re able to put the patient at the center of everything we do and provide the trusted support they expect from John Muir Health.”