ServiceNow acquires Mapwize

ServiceNow has made its second acquisition in a week following an agreement to purchase Mapwize, an indoor-mapping and wayfinding company based in Lille, France. The intention is to build Mapwize’s capabilities natively into the Now Platform and the Workplace Service Delivery Suite. 

With Mapwize, ServiceNow will provide indoor mapping capabilities for employees as they reserve seats, conference rooms, workspaces and workplace resources from their desktop or mobile devices. Mapwize capabilities will also help workplace teams manage and update floor maps based on usage trends and evolving real-estate needs. 

Blake McConnell, SVP of employee workflows at ServiceNow, said: “In the new world of hybrid work, the role of workplace services has never been more critical in creating great employee experiences. With Mapwize, ServiceNow will power the future of employee experiences by making it easier for people to navigate their work environment and access the workspace information and workplace services they need to remain productive.”     

Médéric Morel, CEO and co-founder of Mapwize, added: “ServiceNow is the global leader in driving beautiful employee experiences. We are thrilled to join them in their mission to make the world of work, work better for everyone. With ServiceNow, we have the unique opportunity to scale our technology to help global organisations navigate hybrid work environments. Our technology, paired with the Now Platform and Workplace Service Delivery Suite, will remove the stress and time of navigating the workplace, allowing employees to stay agile and efficient in any environment, on any device.”