ServiceNow has announced the expansion of its Dublin office where it will create 300 jobs over the next three years as part of its Europe, Middle East and Africa (EMEA) growth plans.

The 300 new positions are said to be primarily in engineering and sales, spanning from early in career opportunities to senior international roles. ServiceNow will also expand its office space at The Sharp Building in Dublin’s city centre, which the company moved into in 2018.

The expansion of ServiceNow’s employee base will quadruple its Dublin headcount to over 400.

In a blog announcing the news, ServiceNow vice president Mark Cockerill wrote: “This announcement is a sign of our real commitment not just to Ireland, but to the wider EMEA region, too. EMEA is a crucial market for ServiceNow, and the region offers almost unlimited potential. Not only is it home to some of the world’s biggest multinational organisations – many of which are existing clients – it’s also a region that sees us taking on a variety of different public sector commitments. “Investment here is vital to providing the best possible service for our business customers, top-class public services for citizens in the region, and laying the groundwork for further expansion that will allow us to make the world of work, work better for as many people as possible.”

Welcoming the news, Taoiseach Michéal Martin said: “I am delighted to welcome the announcement of 300 new high-quality jobs by ServiceNow. This is a huge vote of confidence by an innovative company in Ireland’s tech ecosystem and talent base. The government’s mission in the coming months and years is to get people back to work and rebuild our economy, while at the same time ensuring Ireland remains well placed to thrive in the new green and digital economy of the future, with high quality, sustainable jobs.”


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