Snowflake lands in London with new Customer Experience Center

image of London | Snowflake

Snowflake has announced the opening of its new UK office and Customer Experience Center (CEC) in London, providing the ultimate workplace experience to employees and an area for collaboration with prospective clients.

This news follows the company’s successful growth for fiscal 2023 which saw Snowflake achieve 70 percent YoY product revenue growth totaling $1.9bn. In addition, the company also expanded its team in EMEA by 68 percent, reaching a total of 1,289 as of January 31, 2023. More specifically, in the UK, Snowflake announced its availability on Microsoft Azure to support local organizations with their data localization implementations.

The new UK office will occupy 3,434sq meters in the heart of the city, located near Liverpool Street, and is doubling in size capacity-wise. With sustainability at the forefront of all company’s initiatives, Snowflake has designed the new office with the planet in mind. The building’s terracotta cladding and shared energy center allow for a low carbon emissions rating and maximize heating efficiency.

Despite the rise of remote/hybrid working many companies have opened new offices since the aftermath of the COVID-19 lockdown. Meta opened the doors to its new London office in March of last year, with larger companies such as SAP following suit having invested £216m as part of its growth strategy with the introduction of two offices, one in Manchester and the other in London.

Julien Alteirac, area vice president UK&I and Benelux, Snowflake, said: “We are seeing growth across all verticals and, as the number of customers increases, the attraction and value of the Data Cloud for our prospects has followed.

“The opening of our new office is testament to our growth in EMEA and demonstrates our long-term goals in expanding our activity in the UK market and supporting Snowflake’s sustained and continued growth in the coming years. As the second CEC to launch in the EMEA region the space will act as a strategic tool to build strong relationships, customer intimacy and trust. It is also a great opportunity to collect valuable insights from them to innovate and further develop our products and solutions.”

Alison Tierney, SVP EMEA, Snowflake, said: “In FY23, we were laser-focused on shifting and cementing our position as a fully-fledged vertical company. This enables us to have deeper conversations with customers where each function from sales to marketing is driving the value of our tailored industry Data Cloud offerings to meet the opportunities and requirements associated with industries from financial services to retail.

“In the year ahead, we will focus on a few core areas for our EMEA customers, such as Snowpark, Customer 360 and ESG. These will empower our customers to develop new applications, help them understand the end-to-end journey of their own customers and harness data to drive sustainability.”