SugarCRM acquires W-Systems

SugarCRM has acquired one of its largest implementation partners, W-Systems, for an undisclosed sum.

The acquisition allows SugarCRM to expand its ability to meet implementation service demand for its AI-powered sales, marketing and service software. The deal will see 60 additional employees join SugarCRM, including the company’s senior leadership team, and several tools developed by W-Systems.

Craig Charlton, SugarCRM CEO, said: “We are excited to have the team at W-Systems, with their deep expertise and dedication to customer success, join Sugar to help fuel our continued growth in the North America region. W-Systems’ exceptional track record with more than 300 successful Sugar implementations and robust development of strategic add-ons perfectly aligns with our commitment to helping companies improve their business outcomes and achieve a high-definition view of their customers.”

Christian Wettre, president of W-Systems, said: “As a dedicated partner of more than a decade, W-Systems shares the same values as Sugar to help our customers create their own customers for life. Our team is excited to take our deep CRM integration and deployment expertise and put it to work for the broader Sugar customer base to help them achieve business outcomes faster.”