AI

Fujitsu supply chain
Supply Chain Management
Navigating the retail industry’s evolving supply chain landscape
In a rapidly evolving market, businesses must optimize their supply chains and adopt omnichannel strategies to meet shifting consumer demands while enhancing customer experience through improved inventory management and real-time visibility.
FSMA 204
Business Process Management and Automation
Digital transformation: Why it matters for the food and beverage industry
The food and beverage industry faces pressing challenges from outdated legacy systems that hinder compliance and efficiency, significantly pushing the need for digital transformation and the adoption of modern ERP solutions to meet new regulations and improve operations through enhanced data accuracy, automation, and sustainability initiatives.
Implementing Cloud ERP: Codestone’s Six-Phase Approach
Cloud Platform and Technology
NetApp Sells Spot FinOps Platform to Flexera for $100 Million
NetApp's sale of its Spot by NetApp FinOps business to Flexera for $100 million indicates a strategic shift towards cybersecurity and AI, prompting CIOs and senior leaders to reevaluate their cloud management strategies and focus on integrated solutions amidst evolving industry demands.
satya nadella, microsoft ceo | microsoft Q3 results
Analytics and AI
Microsoft Introduces Copilot Chat with AI Agents for 365 Customers
Microsoft has launched Microsoft 365 Copilot Chat, a pay-as-you-go AI chat service for commercial customers that enhances workforce efficiency and collaboration through GPT-4o-powered interactions, IT controls, and integration with Dynamics 365 to support a wide range of business processes and decision-making.
Microsoft Q2 earnings migration SSE
CRM and Customer Experience
HCLTech and Microsoft Expand Strategic Partnership to Transform Contact Centers with Gen AI and Cloud
HCLTech is expanding its partnership with Microsoft to enhance customer service through generative AI and cloud-based contact center solutions, becoming the exclusive professional services partner for Nuance’s Enterprise Professional Services while integrating Microsoft Dynamics 365 Contact Center to drive operational efficiency and improved customer experiences.
AI
Analytics and AI
82% manufacturers increasing budgets in 2025 to grow AI-ready ERP: Rootstock
A survey by Rootstock reveals that 82% of manufacturers plan to increase their AI budgets for 2025, highlighting a strategic shift towards integrating AI for operational efficiency and competitiveness, emphasizing the need for robust ERP systems to facilitate successful AI adoption.
Epicor
Cloud Platform and Technology
Epicor Prism enhances enterprise intelligence with AI for supply chains
Epicor has launched Epicor Prism, a new supply chain-focused software that utilizes vertical AI agents to enhance user experience, automate tasks, and provide actionable insights within its ERP platform, aiming to improve productivity and decision-making for organizations.
J.P. Morgan & Oracle Deepen ERP Integration for Finance
Supply Chain Management
The power of 4: How Blue Diamond Growers solved supply chain issues
Between 2022 and 2023, Blue Diamond Growers enhanced its supply chain efficiency through the integration of SAP Transportation Management with SAP Integrated Business Planning, improving logistics visibility and forecasting while also exploring AI for sustainability and innovation.
Uk parliament building in London | UK government launches plan for “decade of national renewal” powered by AI
Analytics and AI
UK government launches plan for “decade of national renewal” powered by AI
UK Prime Minister Kier Starmer is putting trust in AI as a productivity tool, by greenlighting the AI Opportunities Action Plan.
Application Development and Integration
Origina CEO: Beyond the patch, how to rethink your security safety net
Solid systems can crumble. In the high-stakes world of enterprise computing, we know that there are multiple layers throughout modern IT stacks straddling cloud and on-premises deployments that can be made to expose their inherent fragility and susceptibility to failure....
ERP
Enterprise Asset Management
Cetec ERP’s new release enhances usability and control for manufacturers
Cetec ERP has launched its 4.17 update with features like a drag-and-drop scheduling tool, enhanced manufacturing time tracking, new reporting capabilities, improved user access controls, usability enhancements, and better pricing import tools, all aimed at increasing efficiency and functionality for users, with rollout planned for January 2024.
image of new Salesforce AI innovations
CRM and Customer Experience
AI-driven shopping experience: Salesforce unveils AI innovations
Salesforce has launched two AI innovations, Agentforce for Retail and Retail Cloud with Modern POS, designed to enhance retailer efficiency, automate tasks, and provide a personalized shopping experience by unifying online and offline data while leveraging AI-driven tools.
image of Accenture building | Accenture acquires management consultancy Insight Sourcing
Supply Chain Management
KION Teams with NVIDIA and Accenture to Optimize Supply Chains with AI-Powered Robots and Digital Twins
KION GROUP AG is collaborating with Accenture and NVIDIA to enhance supply chain efficiency through AI-driven solutions and digital twins, showcasing their advancements in warehouse automation at CES.
SYSPRO and riteSOFT
Analytics and AI
Unleashing efficiency: How a WMS cuts cost and improves accuracy in warehousing
Warehouse Management Systems (WMS), such as those offered by Tecsys, enable e-commerce businesses to enhance order fulfillment speed, reduce costs, and improve inventory accuracy by integrating automation technologies, ultimately streamlining warehouse operations for greater efficiency and competitive advantage.
Forterra
Analytics and AI
How Forterro’s acquisition of alltotrec unlocks the value of AI for manufacturing
Forterro is enhancing its ERP offerings by integrating advanced APS capabilities from alltotrec, including AI and IoT solutions, thereby providing Forterro and Abas ERP customers with improved planning, execution systems, and competitive advantages in the manufacturing sector.
a robot standing outside a shop | How AI can drive more economic growth than lower taxes or less regulation, UK businesses weigh in
Analytics and AI
How AI can drive more economic growth than lower taxes or less regulation, UK businesses weigh in
Most UK leaders' productivity is held back by economic headwinds, stress and difficulty implementing new productivity tools, survey shows.
Salesforce building | Salesforce and Spiff
Analytics and AI
Salesforce Introduces Agentforce 2.0, a Digital Labor Platform With Customized Agents for Complex Tasks
Salesforce has launched Agentforce 2.0, an advanced digital labor platform that enhances enterprise teams with autonomous AI agents capable of performing complex tasks and seamlessly integrating with tools like Slack and MuleSoft to improve operational efficiency and decision-making.
a big office building with a green sign saying 'Sage' | Sage stands out with “high pace of innovation” amid upbeat year-end results
Analytics and AI
Sage Intacct Release 4 Features AI-driven Sage Copilot to Enhance SMB Decision-making and Efficiency
Sage has introduced Sage Copilot, an AI-driven tool designed to enhance productivity and decision-making for accounting and finance teams, currently available to early adopters in the US and UK, as part of significant updates to Sage Intacct that aim to streamline financial oversight and support small and mid-sized businesses in managing their growth.
Business Process Management and Automation
Aptean Adds Intelligent Process Automation Capabilities Through JobRouter Acquisition
Aptean has acquired JobRouter, enhancing its intelligent process automation capabilities to better serve its global ERP customers and support the current JobRouter client base, while positioning itself as a leader in workflow automation and process optimization across various industries.
Leanne Taylor to Drive SYSPRO’s Global Growth as Chief Revenue Officer
Analytics and AI
Snowflake’s Saudi Arabia expansion to help region maximize data value
AI data company Snowflake has opened a regional office in Riyadh, Saudi Arabia, enabling local organizations to leverage Google Cloud for AI-driven data insights while ensuring compliance with the country's data residency laws.
Tackling the Industry’s Biggest Challenges to Drive Manufacturing Forward
Analytics and AI
Gen AI in manufacturing: Evolving automation and processes
As more companies move towards using AI to automate their processes, solutions like QAD Process Intelligence use Gen AI for process mining, allowing organizations to visualize, optimize and monitor key business processes.
Analytics and AI
How Mastering ERP 2024 brought AI Wisdom to Enterprise Insiders
The Mastering ERP conference in London brought together ERP and AI professionals to discuss integrating AI into core applications, emphasizing the importance of trust, ethical considerations, and foundational strategies for successful adoption while highlighting current low rates of AI integration beyond customer service.
Agentforce 2.0 Digital labor
Analytics and AI
Salesforce: The market for digital labor is trillions of dollars, says Marc Benioff
Salesforce CEO Marc Benioff highlights Agentforce 2.0 as a transformative digital labor platform with a trillions-dollar market potential, emphasizing its effectiveness in reducing human query escalations and showcasing its integration with Slack and advanced AI features to enhance enterprise workflows across various industries.
ERP
Analytics and AI
Boomi enhances data management offering with Rivery acquisition
Boomi is enhancing its data management capabilities through the acquisition of Rivery, which will integrate the latter's low-code ELT and CDC technologies to strengthen Boomi's offerings in a data-driven environment.
Darryl Sackett Codestone
ERP Strategy and Planning
Darryl Sackett: Customer value realization is front and center for Codestone
Darryl Sackett, CEO of Codestone, emphasizes the need for innovation to adapt to evolving customer requirements through AI-driven solutions and managed services that enhance customer engagement and outcomes across various industries, while also highlighting the importance of organizational change and modern technology infrastructure.
Workday
Analytics and AI
Is Workday second-guessing AI amid stock index milestone?
Workday has had a busy December with its Workday Rising EMEA conference, joining the S&P 500 stock index and winning a Best ERP Vendor award.
Analytics and AI
Dell Technologies Accelerates AI Innovation and Strengthens Cybersecurity Strategies for Microsoft Customers
Dell Technologies has launched new AI innovations to streamline AI adoption, enhance cybersecurity, and simplify data management for Microsoft customers in multicloud environments, including services like Dell APEX File Storage and protection solutions aimed at improving operational efficiency and security.
Microsoft building | SSE
Analytics and AI
Microsoft Customers Share Business Impacts of Generative AI
At Microsoft Ignite 2024 in Chicago, major organizations showcased how they are harnessing Microsoft's AI solutions, such as Copilot and Azure OpenAI Service, to transform operations, enhance customer experiences, and drive significant improvements in productivity and sustainability across various sectors, including aviation, logistics, and manufacturing.
Analytics and AI
Oracle Health’s Clinical AI Agent Helps Doctors Spend More Time with Patients
Oracle Health has launched a new generative AI-based Clinical AI Agent that enhances patient-provider interactions by automating clinical workflows, improving documentation accuracy, and reducing physician burnout, leading to significant time savings and improved patient experiences.
image of long exposure car lights on road | SQL Connect
Analytics and AI
SplashBI unveils AI assistant to simplify SQL workflows
SplashBI's SQL Connect has launched FlashAI, a natural language processing tool for generating SQL queries, and Git Integration for seamless code management, enhancing collaboration and efficiency for SQL professionals and business users.
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