Autonomous ERP

At SAP Sapphire 2025, SAP introduced a production-grade network of autonomous business agents integrated with SAP Joule, enabling organizations to execute end-to-end processes across finance, HR, procurement, and supply chain without custom code, while ensuring governance and compliance through SAP LeanIX.

Fewer than half of consumers are fully satisfied with financial institutions, emphasizing the critical need for standout customer service and digital experiences, particularly through AI agents, to maintain loyalty as competitive pricing becomes less viable.

Salesforce has launched Agentforce 2.0, an advanced digital labor platform that enhances enterprise teams with autonomous AI agents capable of performing complex tasks and seamlessly integrating with tools like Slack and MuleSoft to improve operational efficiency and decision-making.