digital workforce

Agentforce Manufacturing Addresses Labor Shortages, Operational Inefficiencies

Salesforce released Agentforce Manufacturing, a suite of AI agent templates enabling manufacturers to enhance autonomy and efficiency while mitigating labor shortages, marking a significant shift in the industry toward predictive and proactive operations.

Businessperson hold an image of an AI agent in hand.

Automation

AI Agents as Digital Coworkers: What ERP, HCM Buyers Must Prepare for by 2026

AI agents are evolving into integral digital coworkers, compelling ERP and HCM buyers to reassess workforce planning, governance, and technology frameworks by 2026, as enterprise software transitions to accommodate AI-driven workflows and digital employees, while also emphasizing the importance of governance and integration in a hybrid human-digital labor model.

Analytics and AI

Digital Labor, Real Trust: Salesforce Launches Agentforce to Reinvent Front-Office Financial Services

Salesforce's upcoming Agentforce for Financial Services introduces AI agents designed to alleviate the administrative tasks of financial professionals, enhancing client engagement and compliance amid workforce shortages and rising customer expectations.

Analytics and AI

From SAP Sapphire 2025: Agentic AI in Action – SAP’s New Network of Autonomous Business Agents

At SAP Sapphire 2025, SAP introduced a production-grade network of autonomous business agents integrated with SAP Joule, enabling organizations to execute end-to-end processes across finance, HR, procurement, and supply chain without custom code, while ensuring governance and compliance through SAP LeanIX.