digital workforce

Digital Labor, Real Trust: Salesforce Launches Agentforce to Reinvent Front-Office Financial Services

Salesforce's upcoming Agentforce for Financial Services introduces AI agents designed to alleviate the administrative tasks of financial professionals, enhancing client engagement and compliance amid workforce shortages and rising customer expectations.

Analytics and AI

From SAP Sapphire 2025: Agentic AI in Action – SAP’s New Network of Autonomous Business Agents

At SAP Sapphire 2025, SAP introduced a production-grade network of autonomous business agents integrated with SAP Joule, enabling organizations to execute end-to-end processes across finance, HR, procurement, and supply chain without custom code, while ensuring governance and compliance through SAP LeanIX.