ERP Today

RPA Pushes Healthcare from Manual Admin to Intelligent Automation

Hospitals are increasingly adopting robotic process automation (RPA) to alleviate administrative burdens and workforce shortages while enhancing patient experiences, evolving from basic scripts to AI-enabled intelligent automation that reshapes claims management, scheduling, and compliance.

Human Capital Management

Epic’s Healthcare-Native ERP, AI Gambit: Disruption or Long Game Against Major Players?

Epic's development of a healthcare-native ERP aims to integrate seamlessly with its EHR and AI features, potentially disrupting the market by consolidating operational functions while forcing health systems to reflect on their existing application frameworks, though full capabilities are not expected until 2027.

Security

Palo Alto, Google Cloud Expand AI Security Alliance as 99% of Organizations Report AI Attacks

Palo Alto Networks and Google Cloud have expanded their partnership with a nearly $10 billion deal to enhance AI and cloud security, integrating Palo Alto’s Prisma AIRS platform with Google Cloud’s infrastructure to provide comprehensive security across hybrid multicloud environments.

CRM and Customer Experience

Inside Salesforce’s Agentforce Roundtable: How Did Leaders Really Use AI Agents in 2025?

Executives are shifting their focus from the hype of AI to practical implementation, emphasizing the importance of data activation, hybrid reasoning models, and effective change management to ensure AI agents deliver value in real-world applications.

Financial Management

BillingPlatform Adds Platform Capabilities for Advanced Revenue Insights

BillingPlatform's upgraded capabilities transform billing into a real-time decision system for revenue leaders, enhancing visibility, reducing manual reporting, leveraging AI for transparency and robust integration.

Security

How SAP Customers Responded to Rising Cybersecurity Threats in 2025

In 2025, SAP customers expressed increasing concern over cyberattacks, particularly regarding data exfiltration and integration risks, while patch management remained a significant challenge, highlighting the necessity for enhanced security strategies and investments in SAP-specific protections.

Analytics and AI

Certinia Launches Winter ’26 Release for Improved Agentic AI, Workflow

Certinia's Winter '26 release leverages AI to enhance operational efficiency for services-centric organizations by automating project monitoring, streamlining sales-to-delivery processes and improving customer success management.

Analytics and AI

IBM Brings Three New AI Agents to Oracle Fusion Applications AI Agent Marketplace

IBM's introduction of three new AI agents built with Oracle AI Agent Studio enhances efficiency for Oracle Fusion customers, automating tasks in finance, sales, and procurement while paving the way for future HR and supply chain agents.

Product Lifecycle Management

Cloud ERP Takes Center Stage for Comic Publishers Confronting Creative, Operational, Market Pressures

Cloud ERP is becoming a crucial tool for comic book publishers by streamlining complex production, enhancing collaboration, improving distribution, and supporting financial management, thereby enabling them to meet rising consumer demands and navigate the challenges of digital transformation.

Analytics and AI

IBM Advances Generative, Agentic AI Deeper into SAP Operations with ICAMS

IBM announced its Application Management Suite for SAP (ICAMS), designed to enhance SAP transformation through generative and agentic AI, thereby streamlining management processes and improving operational efficiency across SAP environments amidst the complex transition to S/4HANA.

Enterprise Content Management

The Importance of Professional and Managed Services for ERP Vendors

Manufacturing and distribution organizations are increasingly adopting managed services for ERP systems to cope with labor shortages and budget constraints, allowing internal teams to focus on strategic initiatives.

Analytics and AI

Aptean Launches AppCentral 2.0, Bringing Vertical AI Into Daily Industrial Operations

Aptean’s AppCentral 2.0 is a Vertical AI platform that enhances operational efficiency in manufacturing and distribution by integrating AI agents for real-time decision-making, automating routine tasks, and providing predictive insights.

Application Development and Integration

Rimini Street Pushes Agentic AI into ERP Without Forcing Upgrades

Rimini Street's launch of the Rimini Agentic UX, an AI-driven layer for existing ERP systems, aims to enhance productivity and process automation without the need for costly upgrades as strategic third-party support.

Financial Management

Sage Intacct Launches in Singapore, Bringing Cloud Finance and AI to APAC Growth Plans

Sage has launched Sage Intacct in Singapore to enhance cloud financial management for mid-sized businesses, enabling faster financial closes, compliance with local regulations, and integration across Asia’s complex multi-entity environments.

Cloud Platform and Technology

Cloud Security Has Hit a Speed Wall as AI, Multicloud Outpace Defenses

The December 2025 Palo Alto Networks State of Cloud Security Report reveals that cloud security is lagging behind the rapid growth and complexity of modern IT, with a critical emphasis on identity risks and the urgent need for integration of security operations to protect increasingly vulnerable cloud systems.

Businessperson hold an image of an AI agent in hand.

Manufacturing Systems and Automation

Why the Future Belongs to Pragmatic, Practical AI

The focus for manufacturing leaders has shifted towards pragmatic AI solutions that deliver measurable operational improvements in ERP processes by driving profitability amidst growing AI investment in the sector.

Supply Chain Management

IFS Acquiring Softeon, Bringing Industrial AI to Warehouse Management

IFS's planned acquisition of cloud-native Softeon aims to enhance warehouse management capabilities, integrating AI and robotics into operations, amidst a growing $8.6 billion market driven by labor shortages and automation demands.

Tax Compliance

Vertex Expands Role in Oracle Cloud ERP Environments with Full-Scale, End-to-End Tax Automation, Compliance Platform

Vertex has enhanced its tax determination and compliance capabilities within Oracle Cloud ERP through a unified platform that supports global requirements, automates processes, and improves operational efficiency for over 1,700 mutual customers.

Manufacturing Systems and Automation

Syspro Joins National Association of Manufacturers

Syspro has joined the National Association of Manufacturers (NAM) to collaborate with U.S. manufacturing leaders on innovation, supply chain resilience and digital transformation.

Human Capital Management

SAP, Oracle Lead the Charge as AI-Driven Performance Management Market Targets USD 6.33B by 2030

The employee performance management market is expected to grow from $3.52 billion in 2025 to $6.33 billion by 2030, driven by a shift towards continuous, analytics-enabled performance cycles embraced by major firms like Adobe and Microsoft, with AI-centric platforms at the core, as organizations increasingly link performance to skills-based talent strategies and digital transformation efforts.

Analytics and AI

Salesforce Agentforce Playbook: Five Steps to Fund and Scale Enterprise AI

In a competitive AI market, the key to success lies not in the technology itself but in crafting a solid business case that emphasizes clear problem definition, coalition-building, scalable solutions, and pre-deployment governance to ensure measurable ROI and executive buy-in.

Security

Five Risks SAP Leaders Can No Longer Ignore in 2026

As SAP vulnerabilities surge and attackers exploit weaknesses swiftly, organizations must prioritize automated security measures and cloud responsibility models while addressing legacy systems and integrating SAP into broader security operations to mitigate risks and safeguard critical business processes.

Analytics and AI

Anthropic Set to Donate MCP to New Linux Foundation Agentic AI Foundation

The Model Context Protocol (MCP) donation to the Agentic AI Foundation, under the Linux Foundation, aims to ensure its neutral governance and collaborative development within a multi-vendor environment.

Analytics and AI

IBM and Pearson Forge Global AI Learning Alliance for Workforce Upskilling

IBM and Pearson are collaborating to create AI-powered learning tools aimed at enhancing workforce skills and addressing inefficiencies in career transitions, leveraging IBM's technology and Pearson's content to support personalized learning for businesses and educational institutions globally.

Application Development and Integration

ERP Leaders Declare AI Agents, Connectivity as the Core of ERP’s Next Evolution

AI-driven connectivity is rapidly becoming the defining feature of next generation ERP systems, according to new data and industry perspectives published in Versori’s “The Future of ERP” December 2025 whitepaper. Across every segment represented in the report, ERP leaders depict...

Enterprise Architecture

CGI Wins Texas DIR Cooperative Contract for Government SaaS ERP and Case Management

CGI has secured a Cooperative Contract with the Texas Department of Information Resources to provide statewide access to its government-centric SaaS solutions, CGI Advantage and CGI Transcend, enhancing procurement efficiency and adoption of modern ERP and case management systems across public-sector organizations in Texas.

ERP Strategy and Planning

ESM Platforms Market Expands as Organizations Seek Cross-Departmental Service Integration

The enterprise service management platforms market is set to grow to $12.1 billion by 2032 as organizations adopt IT service management principles across departments.

Analytics and AI

Inside the AI Shift Transforming Customer, Field Service and What it Means for ERP

The Salesforce 7th annual State of Service report reveals a rapid transformation in customer service driven by AI agents, predicting that by 2027 AI will resolve half of service cases, prompting organizations to enhance data integration and redefine service roles, ultimately positioning service as a blueprint for broader enterprise architecture change.

Analytics and AI

Agentforce Tour Keynote: Salesforce Positions Agentforce 360 as Operating System for Agentic Enterprise

Salesforce's Agentforce 360 is a comprehensive platform designed to revolutionize enterprise automation by integrating data, workflow, agent design, and multi-channel experiences, enabling AI agents to operate efficiently and reliably within existing systems and contexts.

Cloud Platform and Technology

Why Hyperscalers Are Investing $67.5B in India

Microsoft and Amazon plan to invest a total of $52.5 billion in India's AI and digital infrastructure, reflecting a broader trend of significant investments from tech giants aimed at enhancing the country's digital economy and capacity to support advanced technologies.