GenAI

Wayfair and Google Cloud Expand Partnership to Transform Online Retail with Gemini

Wayfair has expanded its partnership with Google Cloud to enhance its product catalog and employee collaboration using AI technologies, resulting in significant efficiency improvements, cost savings, and a better shopping experience.

Analytics and AI

Microsoft Customers Share Business Impacts of Generative AI

At Microsoft Ignite 2024 in Chicago, major organizations showcased how they are harnessing Microsoft's AI solutions, such as Copilot and Azure OpenAI Service, to transform operations, enhance customer experiences, and drive significant improvements in productivity and sustainability across various sectors, including aviation, logistics, and manufacturing.

Analytics and AI

The biggest reveals and announcements from Amazon re:Invent 2024

At Amazon re:Invent 2024, AWS unveiled significant advancements in AI technologies, including the launch of Amazon Nova foundation models, integration of GenAI with GitLab via Amazon Q Developer, a collaboration with SAP for cloud ERP solutions, enhanced capabilities in the next generation of SageMaker and the introduction of a 'Buy with AWS' button, all aimed at solidifying AWS's position in the competitive AI and cloud services market.

Cloud Platform and Technology

ServiceNow and AWS expand collaboration for AI transformation

ServiceNow and AWS have announced the expansion of their collaboration with new capabilities to accelerate AI business transformation.

futuristic 3D render of letters "AI" in blue colour with yellow background | IBM AWS GenAI partnership

Analytics and AI

IBM and AWS partner to scale responsible GenAI

IBM and AWS will reveal their collaboration at AWS re:Invent, focusing on integrating IBM Granite AI models within AWS platforms like SageMaker and Bedrock to enhance responsible AI adoption and showcase new governance and automation capabilities.

Infor building image - Infor AWS marketplace

Analytics and AI

Infor Targets Business Velocity with Added Process Mining, ESG and GenAI Capabilities

Infor has announced major updates to its CloudSuite portfolio, introducing innovations like a GenAI Assistant, process mining capabilities, and ESG Strategy Management, aimed at enhancing industry-specific software solutions to promote productivity, operational efficiency, and data-driven decision-making.

A green metal gate locked with a brass padlock |

Security

Cybersecurity services are jumping on the AI progress train

As companies increasingly adopt AI technologies for cybersecurity, a recent Capgemini report reveals that while GenAI enhances threat response and detection, it also introduces new risks, prompting firms like Accenture and Dell to bolster their security offerings amid rising cyber threats.

image of purple brain on white and green background | Copilot

Analytics and AI

Accenture, Avanade and Microsoft drive AI innovation with Copilot practice

To address the increasing demand for AI transformation, Accenture and Avanade, in their joint venture with Microsoft, announced they are launching a Copilot business transformation practice to help organizations reinvent their business operations and integrate generative AI, agentic AI and...

photo of a phone lying on a yellow background with a white lock sign and purple background on the screen | SUSE AI platform for privacy and security

Analytics and AI

SUSE launches AI platform to ensure customers’ privacy

SUSE has unveiled SUSE AI, a cloud-native platform designed to support the deployment of privacy-focused GenAI applications while ensuring security, compliance and full control for enterprises in regulated industries.

a hand holding a yellow hologram of a cloud | Anthropic

Cloud Platform and Technology

Infor’s CloudSuite portfolio updates to boost business efficiency

Infor has enhanced its CloudSuite portfolio with new process mining, ESG capabilities, and a generative AI assistant, aiming to provide industry-specific solutions that streamline operations and ensure compliance, unveiled at the 2024 Infor Velocity Summit in Las Vegas.

photo of a keyboard in front of the black background with an "AI" button on it | ServiceNow AI

Analytics and AI

ServiceNow Xanadu brings AI Agents to Now Platform in the ‘biggest AI release to-date’

ServiceNow plans to integrate Agentic AI into its platform, introducing Now Assist Skill Kit to enable customers to create and deploy custom GenAI skills, with the first AI agents for Customer Service and IT Service Management expected to improve efficiency and workflow management across various industries starting this November.

Analytics and AI

Automation and AI duo “doing things that organizations could never do before”

Automating operations not before automationable can lead companies to more innovations in addition to conducting safer operations.

Image of Coca Cola | NVIDIA assists The Coca-Cola Company campaigns through GenAI

Analytics and AI

NVIDIA assists the Coca-Cola Company campaigns with GenAI

NVIDIA helps Coca-Cola and WPP scale global campaigns with AI, using OpenUSD for 3D ads and localized, hyper-relevant marketing.

Computer code on a screen that is in focus at the top and out of focus at the bottom | Capgemini

Analytics and AI

Capgemini research unveils the impact of GenAI in software development

Transformation consultant Capgemini has unveiled the impact of generative artificial intelligence on software development in a recent report from its global think tank, Capgemini Research Institute. The survey draws on the experience of over 1000 senior executives and 1000 software professionals from organizations that exceed $1bn in revenue.

group of white-colored AI robots answering questions on a laptop | Salesforce AI chatbot release

CRM and Customer Experience

Say goodbye to tedious tasks: Salesforce joins the AI chatbot arms race

Since the GenAI chatbot boom last year, the AI arms race is not slowing down, with CRM-giant Salesforce releasing a GenAI chatbot software of its own, Einstein Service Agent.

Automation

UiPath announces features to streamline automation with Autopilot and GenAI

UiPath, a global provider of RPA software, has announced new features, including the release of UiPath Autopilot which infuses GenAI into the UiPath Business Automation Platform to help businesses achieve better automation outcomes.

From Roger Federer’s opening match in the 2018 Championships at Wimbledon against Dusan Lajovic of Serbia. | Wimbledon

Analytics and AI

IBM serves Wimbledon with GenAI app to enhance the fan experience

IBM and The All England Lawn Tennis Club have launched a new feature for the Wimbledon digital experience that leverages match data with GenAI from watsonx

photo of a group of people in the office looking at a laptop and laughing | Google Cloud and Stagwell AI collaboration

Cloud Platform and Technology

Google Cloud and Stagwell to launch AI-powered capabilities for marketers

Google Cloud and Stagwell have announced new AI-powered features across Stagwell’s digital marketing applications portfolio to enable customers to supercharge marketing campaigns, accelerate common tasks and workflows and generate compelling content and briefs.

Mihir Shukla, CEO and co-founder of Automation Anywhere | Automation Anywhere launches AI + Automation Enterprise System for deployment of AI process automations

Business Process Management and Automation

Automation Anywhere launches AI + Automation Enterprise System as AI gathers pace

Automation Anywhere announced its new AI + Automation Enterprise System to drive bigger outcomes for businesses.

image of the Houses of Parliament and Big Ben | Salesforce

Analytics and AI

Salesforce sets its sights on London for UK AI Center

Salesforce has selected London to house its first AI Center to advance AI innovation while providing critical upskilling opportunities.

image of robot hand reaching out to human hand with blue background | Google Cloud and Workday

Analytics and AI

Google Cloud and Workday upgrade users’ GenAI tools

Google Cloud and Workday have expanded their partnership bringing new GenAI capabilities to enhance how customers build and manage their apps on Workday.

Cloud Platform and Technology

SAP Sapphire debuts new GenAI to “ignite ingenuity”

SAP has announced GenAI innovations and partnerships to infuse Business AI across its enterprise cloud portfolio and “bring out customers’ best” at the SAP Sapphire conference in Orlando, Florida.

a row of orange Sainsbury's delivery trucks parked next to each other on a sunny day | Microsoft and Sainsbury's AI partnership

Automation

Sainsbury’s and Microsoft to power up customer experience with AI

Sainsbury plc and Microsoft today announced a new five-year strategic partnership to help deliver the retailer’s Next Level Sainsbury’s strategy.

two women near tables in a salon with tablets | Sage suites launch

Business Process Management and Automation

Sage launches suites to drive growth for accountants and small businesses

Sage has launched two new suites, Sage for Accountants and Sage for Small Business, to transform how SMBs and accountancy practices operate and grow their business in the UK and Canada.

image of mountain in clouds with pine forest in foreground | IBM and SAP

Analytics and AI

Up in the clouds: IBM and SAP expand long-standing collaboration

IBM and SAP have announced plans to expand their over 50-year collaboration and unveil new GenAI capabilities and industry-specific cloud solutions to help clients unlock business value.

image of Aberdeen, Scotland, UK | Aberdeen City Council and Microsoft

Analytics and AI

Aberdeen City Council to double query responses with Microsoft chatbot

Aberdeen City Council has launched an enhanced version of its AB-1 in Azure, to optimize and scale its chatbot.

Analytics and AI

Knowledge 2024 from a Inetum perspective: improved coherency and improved update times

ERP Today picked the brain of Inetum’s sales and commercial director, Myles Molloy, and enquired about the announcements that he was most excited about from ServiceNow’s annual flagship user conference.

Analytics and AI

Snowflake’s CTO Fawad Qureshi talks telecommunications

Fawad Qureshi of Snowflake explores telecom modernization, GenAI, partnerships and sustainability, envisioning connectivity and societal impact for a more equitable world.

Analytics and AI

Cognizant and Microsoft expand partnership to make GenAI widely available

Microsoft and Cognizant's expanded partnership comes alongside Cognizant's purchase of 25,000 M365 Copilot seats for its associates and more...

photo of Infor Velocity event in London with CEO and CTO onstage | Infor

Cloud Platform and Technology

Infor announces “momentum” solutions for clients at Velocity Tour London

Infor Velocity Tour has arrived in London today at Tottenham Hotspur stadium with Infor’s CEO and CTO ready to deliver the most recent updates.

abstract image of a man in front of blue, white and yellow digital light; AI concept

Analytics and AI

Deloitte expands GenAI footprint to boost clients’ business growth

Deloitte has expanded its global Gen AI network to provide clients with regional capabilities to explore solutions for business growth.