MCP

Retail tech giants SAP, Microsoft, and Workday are leveraging AI to transform commerce operations into integrated, agent-driven systems at the NRF 2026 event, showcasing a shift from isolated applications to comprehensive retail infrastructure.

At Oracle AI World, IBM emphasized that successful AI adoption in enterprises relies not on flashy models but on robust foundational preparations, governance, and aligned business processes, showcasing that scalable AI implementations require clean data and integrated workflows.

Model Context Protocols (MCPs) standardize secure, real-time access for AI agents to enterprise systems. MCP features such as plug-and-play integration, real-time monitoring, and scalability become a differentiator as businesses embed AI into core workflows.

The Model Context Protocol (MCP) donation to the Agentic AI Foundation, under the Linux Foundation, aims to ensure its neutral governance and collaborative development within a multi-vendor environment.

At the Agentforce Tour in NYC, Salesforce and MuleSoft emphasized a shift towards AI-driven automation, integrating APIs, RPA, and AI agents into a cohesive model for orchestrating intelligent workflows across systems.

Sage is enhancing its AI and integration strategy through the launch of a new AI developer framework for partners and a partnership with Sovos to improve intelligent tax compliance, promoting a shift towards governed, partner-led extensibility in its finance platforms.

AI agents are evolving into integral digital coworkers, compelling ERP and HCM buyers to reassess workforce planning, governance, and technology frameworks by 2026, as enterprise software transitions to accommodate AI-driven workflows and digital employees, while also emphasizing the importance of governance and integration in a hybrid human-digital labor model.

ServiceNow announced integrations with Microsoft, including Microsoft Agent 365, to create seamless AI orchestration and governance for businesses, enabling autonomous workflows and visibility across Microsoft 365 and the ServiceNow AI Platform.

Microsoft is transforming its Dynamics 365 ERP by upgrading its Model Context Protocol from a static toolset to a dynamic, real-time gateway, integrating analytics and allowing extensive access to ERP functions for improved AI-enabled operations by December 2025.

Tricentis has launched an innovative agentic AI strategy featuring remote Model Context Protocol servers and Agentic Test Automation, enabling enterprises to enhance software quality engineering through autonomous operations and customizable AI-powered testing solutions, particularly for complex ERP environments.