user experience

The Enterprise AI Revolution Is Boring, and That Is What Makes It Work

The article advocates for 'boring AI,' which emphasizes embedding AI into back-end processes and workflows to deliver real operational value, as opposed to flashy, superficial applications that often fail to provide measurable returns.

Cloud Platform and Technology

How SAP Experience Centers Win Transformation

SAP's Experience Centers have transformed from showrooms to operational labs, exemplified by the fully functional S.Mart Store in Walldorf, illustrating the company's commitment to co-creating practical industry solutions with customers.

Analytics and AI

Oracle NetSuite Introduces NetSuite Next to Reimagine ERP with Embedded AI, Natural-Language Workflows

Oracle NetSuite's NetSuite Next update introduces conversational AI and agent-driven workflows within its ERP suite, enabling users to perform tasks through natural language prompts and intelligent automation, thereby simplifying operations and enhancing user accessibility.

Application Development and Integration

SAP, Microsoft Tighten Their Data Fabric to Boost AI Value for the Enterprise

SAP and Microsoft are enhancing their partnership with SAP Business Data Cloud Connect for Microsoft Fabric to enable bi-directional data sharing without replication, facilitating immediate access to SAP data for analytics and AI within a unified platform that supports cross-cloud interoperability and improved user experience.

ERP Strategy and Planning

Transforming Public Sector Operations with Unit4

Facing rising public expectations and budget constraints, public sector organizations are increasingly adopting Unit4's modern, integrated platform to streamline operations, enhance citizen services, and support digital transformation, with IT spending expected to double by 2032.

Cloud Platform and Technology

Navigating The Cloud: An SMB’s Perspective

Acumatica ERP users share their real-world experience of implementing and using a cloud-ERP system.

photo of a young man looking at the laptop and smiling | NewRocket interface and taxonomy solutions and consulting

Enterprise Content Management

What do fun and creativity have to do with improved user experience and taxonomy?

The article highlights how NewRocket, a ServiceNow partner, enhances user experience for businesses by implementing custom branding and refined navigation through extensive taxonomy consulting.

image of ta Monica beach with palm trees in the evening | Santa Monica and NewRocket

CRM and Customer Experience

Santa Monica City bridges the gap between service and citizen

When it comes to customer experience and ease of accessibility, ServiceNow’s platform can help to bridge the gap between user and service, or in the instance of Santa Monica City, bridge the gap between service and citizen.

A group of three people sitting at a table with their laptops open and laughing in a cozy setting | Rossera user experience

Automation

Using automation to improve the user experience

A cloud automation solution can change the entire user experience. In doing so, tedious activities can now be automated while users can focus on how best to innovate and stand out in their respective industries.