Analytics and AI

Artificial Intelligence (AI) and analytics are indispensable in propelling digital transformation efforts, particularly influencing Enterprise Resource Planning (ERP). With the rapid progression of technology and computing power, organizations across various sectors are generating immense amounts of data daily, impacting ERP processes. The significance of this data lies in its potential to extract actionable insights, facilitate strategic planning, and drive innovation within the ERP framework. In this context, AI and analytics emerge as pivotal tools, facilitating the extraction of value from the vast amounts of data generated and collected across the enterprise, optimizing ERP functionalities. Analytics is commonly categorized into descriptive, prescriptive, diagnostic, and predictive types, enhancing the ERP landscape. AI algorithms contribute not only to predictive and prescriptive analytics but also empower companies to develop innovative ERP capabilities, exemplified by advancements such as Industry 4.0.

Abstract image of a hand poking at tiny floating squares on a black background | Access Control Adobe
Analytics and AI
Adobe and Microsoft AI collaborate to enhance ERP functionality
Adobe and Microsoft have partnered to integrate advanced AI tools into Microsoft applications, enhancing workflows for ERP users by allowing seamless data access and project management capabilities to optimize operational efficiency in modern business environments.
Programmatic-Automation
Analytics and AI
Automation Anywhere and PwC India collaborate to boost intelligent spend management
Automation Anywhere has announced a partnership with PwC India to help it enhance its Intelligent Spend Management Suite (ISMS).
NTT DATA
Analytics and AI
NTT DATA, ITOCHU and Mistubishi leverage APN and AI for smart plant maintenance
NTT DATA, NTT COMWARE, ITOCHU Techno-Solutions, and Mitsubishi Chemical Group successfully demonstrated a smart maintenance solution using the IOWN All-Photonics Network and AI technologies, enabling real-time inspection of factory facilities with remote-controlled robots and advanced video analysis, aiming to enhance safety and efficiency in manufacturing.
a messy desk with a lot of documents, computes and devives
Analytics and AI
Why you don’t need an AI-enabled ERP (at least not yet)
You can’t blame ERP vendors for focusing on their AI offerings – they’re shiny and new, especially when it comes to generative AI copilots.
The Sun or the Fall of Icarus image | Kicker: Insights from PwC UK head of AI public policy and ethics
Analytics and AI
Engineering trust in the heat of AI: Insights from PwC UK AI & ethics head
At the Mastering ERP 2024 conference, Insiders heard from head of AI public policy and ethics at PwC UK, about AI trust and trustworthiness.
Analytics and AI
Is the future agentic for ERP?
The future is agentic - or is it? Microsoft and Celonis case studies may show ERP users the truth behind the AI agent hype.
satya nadella, microsoft ceo | microsoft Q3 results
Analytics and AI
Microsoft Introduces Copilot Chat with AI Agents for 365 Customers
Microsoft has launched Microsoft 365 Copilot Chat, a pay-as-you-go AI chat service for commercial customers that enhances workforce efficiency and collaboration through GPT-4o-powered interactions, IT controls, and integration with Dynamics 365 to support a wide range of business processes and decision-making.
Rootstock
Analytics and AI
82% manufacturers increasing budgets in 2025 to grow AI-ready ERP: Rootstock
A survey by Rootstock reveals that 82% of manufacturers plan to increase their AI budgets for 2025, highlighting a strategic shift towards integrating AI for operational efficiency and competitiveness, emphasizing the need for robust ERP systems to facilitate successful AI adoption.
a man sitting at a desk behind a laptop | Veolia’s invoice processing rehaul
Analytics and AI
Veolia’s invoice processing rehaul
Veolia found itself struggling with a Shared Service Center (SSC) serving 30 entities of the group, performing inefficient legacy operations.
Uk parliament building in London | UK government launches plan for “decade of national renewal” powered by AI
Analytics and AI
UK government launches plan for “decade of national renewal” powered by AI
UK Prime Minister Kier Starmer is putting trust in AI as a productivity tool, by greenlighting the AI Opportunities Action Plan.
Analytics and AI
Google Cloud announces new retail solutions ahead of NRF 2025
Google Cloud has unveiled AI advancements for retailers through Google Agentspace, enhancing workforce productivity, improving product discovery with Vertex AI Search, and enabling connected store solutions ahead of NRF 2025 to tackle industry challenges.
a woman looking at furniture samples close to a male shop assistant | AZN retailer chooses Coveo for AI-enhanced customer experience, underpinned by SAP
Analytics and AI
AZN retailer chooses Coveo for SAP-flavored, AI-enhanced customer experience
AI platform Coveo has announced a collaboration with Freedom Furniture, with Coveo's AI Platform to improve product discovery.
WMS automation for warehouses
Analytics and AI
Unleashing efficiency: How a WMS cuts cost and improves accuracy in warehousing
Warehouse Management Systems (WMS), such as those offered by Tecsys, enable e-commerce businesses to enhance order fulfillment speed, reduce costs, and improve inventory accuracy by integrating automation technologies, ultimately streamlining warehouse operations for greater efficiency and competitive advantage.
Roostock and Scion partnership
Analytics and AI
Rootstock partners with Scion to enhance manufacturing and supply chain solutions
Rootstock Software has partnered with Scion to enhance manufacturing and supply chain efficiency by integrating cloud-based ERP solutions with advanced analytics, addressing the industry's need for resilience and agility in a rapidly evolving business environment.
a robot standing outside a shop | How AI can drive more economic growth than lower taxes or less regulation, UK businesses weigh in
Analytics and AI
How AI can drive more economic growth than lower taxes or less regulation, UK businesses weigh in
Most UK leaders' productivity is held back by economic headwinds, stress and difficulty implementing new productivity tools, survey shows.
Analytics and AI
New NVIDIA AI Models empower – and redefine – SAP, ServiceNow as agentic leaders
At CES 2025, NVIDIA introduced the Llama Nemotron family of open language models designed to enhance Agentic AI deployment, with SAP and ServiceNow among the first to leverage these models for improving business processes across various industries including customer support and supply chain management.
Salesforce building | Salesforce and Spiff
Analytics and AI
Salesforce Introduces Agentforce 2.0, a Digital Labor Platform With Customized Agents for Complex Tasks
Salesforce has launched Agentforce 2.0, an advanced digital labor platform that enhances enterprise teams with autonomous AI agents capable of performing complex tasks and seamlessly integrating with tools like Slack and MuleSoft to improve operational efficiency and decision-making.
a big office building with a green sign saying 'Sage' | Sage stands out with “high pace of innovation” amid upbeat year-end results
Analytics and AI
Sage Intacct Release 4 Features AI-driven Sage Copilot to Enhance SMB Decision-making and Efficiency
Sage has introduced Sage Copilot, an AI-driven tool designed to enhance productivity and decision-making for accounting and finance teams, currently available to early adopters in the US and UK, as part of significant updates to Sage Intacct that aim to streamline financial oversight and support small and mid-sized businesses in managing their growth.
A blue digital cloud. Northwell Opkey - Data Loading EF Education First
Analytics and AI
Snowflake’s Saudi Arabia expansion to help region maximize data value
AI data company Snowflake has opened a regional office in Riyadh, Saudi Arabia, enabling local organizations to leverage Google Cloud for AI-driven data insights while ensuring compliance with the country's data residency laws.
Automation and processes
Analytics and AI
Gen AI in manufacturing: Evolving automation and processes
As more companies move towards using AI to automate their processes, solutions like QAD Process Intelligence use Gen AI for process mining, allowing organizations to visualize, optimize and monitor key business processes.
Analytics and AI
How Mastering ERP 2024 brought AI Wisdom to Enterprise Insiders
The Mastering ERP conference in London brought together ERP and AI professionals to discuss integrating AI into core applications, emphasizing the importance of trust, ethical considerations, and foundational strategies for successful adoption while highlighting current low rates of AI integration beyond customer service.
Agentforce 2.0 Digital labor
Analytics and AI
Salesforce: The market for digital labor is trillions of dollars, says Marc Benioff
Salesforce CEO Marc Benioff highlights Agentforce 2.0 as a transformative digital labor platform with a trillions-dollar market potential, emphasizing its effectiveness in reducing human query escalations and showcasing its integration with Slack and advanced AI features to enhance enterprise workflows across various industries.
Cetec ERP
Analytics and AI
Boomi enhances data management offering with Rivery acquisition
Boomi is enhancing its data management capabilities through the acquisition of Rivery, which will integrate the latter's low-code ELT and CDC technologies to strengthen Boomi's offerings in a data-driven environment.
Workday
Analytics and AI
Is Workday second-guessing AI amid stock index milestone?
Workday has had a busy December with its Workday Rising EMEA conference, joining the S&P 500 stock index and winning a Best ERP Vendor award.
Analytics and AI
Dell Technologies Accelerates AI Innovation and Strengthens Cybersecurity Strategies for Microsoft Customers
Dell Technologies has launched new AI innovations to streamline AI adoption, enhance cybersecurity, and simplify data management for Microsoft customers in multicloud environments, including services like Dell APEX File Storage and protection solutions aimed at improving operational efficiency and security.
several red, orange, blue and grey-coloured springs on an orange background | Unlocking flexibility alongside existing Oracle tools with insightsoftware
Analytics and AI
Unlocking flexibility alongside existing Oracle tools with insightsoftware
Businesses can be seen investing in Oracle tools to improve their operations, however, they might still lack the power to reach their goals.
Microsoft building | SSE
Analytics and AI
Microsoft Customers Share Business Impacts of Generative AI
At Microsoft Ignite 2024 in Chicago, major organizations showcased how they are harnessing Microsoft's AI solutions, such as Copilot and Azure OpenAI Service, to transform operations, enhance customer experiences, and drive significant improvements in productivity and sustainability across various sectors, including aviation, logistics, and manufacturing.
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