Analytics and AI

Artificial Intelligence (AI) and analytics are indispensable in propelling digital transformation efforts, particularly influencing Enterprise Resource Planning (ERP). With the rapid progression of technology and computing power, organizations across various sectors are generating immense amounts of data daily, impacting ERP processes. The significance of this data lies in its potential to extract actionable insights, facilitate strategic planning, and drive innovation within the ERP framework. In this context, AI and analytics emerge as pivotal tools, facilitating the extraction of value from the vast amounts of data generated and collected across the enterprise, optimizing ERP functionalities. Analytics is commonly categorized into descriptive, prescriptive, diagnostic, and predictive types, enhancing the ERP landscape. AI algorithms contribute not only to predictive and prescriptive analytics but also empower companies to develop innovative ERP capabilities, exemplified by advancements such as Industry 4.0.

two people cleaning up a river bank
Capgemini and Additive Catchments partner for UK rivers with AI solutions
Capgemini and Additive Catchments have announced a partnership to help improve the state of UK rivers through advanced AI-driven solutions. 
NTT DATA
Esker Announces Strategic Investment from Bridgepoint
Private equity firm Bridgepoint has announced a significant investment in financial solutions provider Esker. Bridgepoint said the partnership “aims to accelerate Esker’s development strategy, leveraging our combined sector expertise to expand the brand globally and drive further innovation in the...
The AI Responsibility Gap: A Looming Threat to Business?
The AI responsibility gap: A looming threat to business?
A new study by NTT DATA reveals that the rapid advancement of artificial intelligence is outpacing the establishment of responsible governance, creating an 'AI responsibility gap' that jeopardizes trust, investment, and accountability in AI implementation among organizations.
Cloud
Accenture, Google Cloud Partner on Sovereign Cloud and Gen AI in Saudi Arabia
Accenture and Google Cloud are collaborating to boost generative AI and cloud adoption in Saudi Arabia, enhancing local organizations' capabilities and economic growth while promoting digital sovereignty and talent development.
IFS Spreads its Wings in the Middle East
IFS spreads its wings in the Middle East
IFS has announced a strategic partnership with Saudi Business Machines to expand its presence in the Middle East, particularly Saudi Arabia, while also optimizing operations for TIM Aerospace with its EmpowerMX software, underscoring the company's commitment to enhancing industrial AI solutions and modernizing MRO operations.
four office workers smiling while interacting
Workday unveils new Agent System of Record to manage AI workforce
Workday has introduced the Workday Agent System of Record to centralize the management of AI agents across organizations
Salesforce: AI Agents Can Boost Competitive Differentiation in Financial Services
Fewer than half of consumers are fully satisfied with financial institutions, emphasizing the critical need for standout customer service and digital experiences, particularly through AI agents, to maintain loyalty as competitive pricing becomes less viable.
Nextworld secures $65M funding to accelerate AI-driven ERP innovation
Nextworld secures $65M funding to accelerate AI-driven ERP innovation
Nextworld has raised $65 million in Series F funding to enhance its enterprise platform's growth and innovation by expanding strategic partnerships, advancing AI capabilities, scaling market efforts, and ensuring customer success, positioning itself as a flexible alternative to traditional ERP solutions.
Unlocking business efficiency: NetSuite introduces new AI innovations
Unlocking business efficiency: NetSuite introduces new AI innovations
Oracle NetSuite has introduced new AI-powered features at SuiteConnect, aimed at enhancing customization, optimizing workflows, and increasing productivity through tools like generative text enhancements, a Prompt Management API, an AI-powered Configure, Price, Quote Assistant, and an AI expert system for support.
AI
Unlock the Future of AI-Driven Enterprise with Zoho’s Zia Agents
Zoho Corporation has expanded its ZIA artificial intelligence platform with the introduction of Zia Agents, Agent Studio, and Agent Marketplace, aiming to enhance business efficiency, automation, and decision-making by providing task-specific AI assistants that organizations can customize and deploy across its suite of applications.
CEO Bill McDermott | ServiceNow sees “tailwind of growth” with GenAI in Q3 23 success
ServiceNow and Google Cloud Expand Partnership to Deliver AI-powered Tools to Millions of Users
ServiceNow and Google Cloud have expanded their partnership to integrate ServiceNow's platform and workflows with Google Cloud, enabling AI-driven transformation across enterprise technology, enhancing data accessibility and workflows, with new AI-powered solutions set to launch by 2025.
SMBs at critical risk, warns SonicWall as Cyberattack speed surges
Security for innovation: Mimecast Incydr’s defense against DeepSeek and other Gen AI data risks
The rapid growth of generative AI tools like DeepSeek presents significant data security risks for organizations, necessitating enhanced protective measures such as Mimecast's Incydr platform to safeguard intellectual property while promoting safe and effective AI adoption.
On Day 2 of the Acumatica Summit 2025, Vendors discussed SMBs and Cloud ERP
Acumatica Partners Chart SMB Cloud ERP Success
At the Acumatica Summit 2025, partners discussed the shift to cloud ERP for SMBs, modern solutions tailored for smaller businesses, and the importance of demonstrating AI-driven benefits.
On Day 2 of the Acumatica Summit 2025, Vendors discussed SMBs and Cloud ERP
Acumatica unveils AI-first strategy for mid-market ERP users
Acumatica unveiled its AI-first product strategy at the Acumatica Summit 2025, highlighting innovations to empower small and mid-sized businesses with secure AI tools, a new AI Studio for workflow automation, and industry-specific enhancements for improved operational efficiency.
The AI Responsibility Gap: A Looming Threat to Business?
Innovation in focus: How AI is shaping the future for ERP users
Artificial intelligence (AI) is revolutionizing business operations by automating tasks, enhancing decision-making, and improving user experiences, though its efficacy is challenged by data dependencies, integration complexities, and ethical concerns, necessitating a balanced approach.
Wipro Rishad Premji
Wipro’s Rishad Premji: AI success hinges on reskilling
At the World Economic Forum in Davos, leaders underscored the necessity of reskilling employees to fully leverage AI's transformative potential, emphasizing that successful AI adoption is closely linked to workforce readiness and a proactive approach to building an AI-capable workforce.
Accenture invests in Workhelix to prepare workforces for Gen AI
IBM and e& collaborate to enhance AI ethics and compliance
e& partners with IBM to create a multi-model AI governance solution aimed at enhancing AI compliance, ethical oversight, and transparency, leveraging IBM's watsonx.governance platform to address risks and optimize AI performance as part of their ongoing collaboration.
image of person and robot at computer | AI in HR
HR, Diversity and GenAI: The dream team of the future
Reshma Mahapatra of IBM UKI emphasizes the transformative role of GenAI in HR, advocating for diversity and ethical innovation to reshape technology's impact on organizations, where GenAI serves as a partner to enhance human potential rather than replace it.
QAD Process Intelligence
Gen AI in manufacturing: Finding value with Process Intelligence
As AI adoption accelerates, its integration with business expertise, particularly through tools like Process Intelligence, is crucial for organizations to enhance efficiency and mitigate inventory losses, ultimately improving profit margins.
Vonage and SAP expand collaboration for AI-driven enterprise experiences
Adobe and Microsoft AI collaborate to enhance ERP functionality
Adobe and Microsoft have partnered to integrate advanced AI tools into Microsoft applications, enhancing workflows for ERP users by allowing seamless data access and project management capabilities to optimize operational efficiency in modern business environments.
Programmatic-Automation
Automation Anywhere and PwC India collaborate to boost intelligent spend management
Automation Anywhere has announced a partnership with PwC India to help it enhance its Intelligent Spend Management Suite (ISMS).
NTT DATA
NTT DATA, ITOCHU and Mistubishi leverage APN and AI for smart plant maintenance
NTT DATA, NTT COMWARE, ITOCHU Techno-Solutions, and Mitsubishi Chemical Group successfully demonstrated a smart maintenance solution using the IOWN All-Photonics Network and AI technologies, enabling real-time inspection of factory facilities with remote-controlled robots and advanced video analysis, aiming to enhance safety and efficiency in manufacturing.
a messy desk with a lot of documents, computes and devives
Why you don’t need an AI-enabled ERP (at least not yet)
You can’t blame ERP vendors for focusing on their AI offerings – they’re shiny and new, especially when it comes to generative AI copilots.
Cognizant
Cognizant launches suite of agentic AI automation tools
Cognizant's new Neuro AI Multi-Agent Accelerator and Multi-Agent Service Suite enable businesses to rapidly adopt adaptable multi-agent systems that improve operational efficiency, enhance collaboration, and streamline workflows across various functions, all while addressing security and compliance needs.
The Sun or the Fall of Icarus image | Kicker: Insights from PwC UK head of AI public policy and ethics
Engineering trust in the heat of AI: Insights from PwC UK AI & ethics head
At the Mastering ERP 2024 conference, Insiders heard from head of AI public policy and ethics at PwC UK, about AI trust and trustworthiness.
Is the future agentic for ERP?
The future is agentic - or is it? Microsoft and Celonis case studies may show ERP users the truth behind the AI agent hype.
satya nadella, microsoft ceo | microsoft Q3 results
Microsoft Introduces Copilot Chat with AI Agents for 365 Customers
Microsoft has launched Microsoft 365 Copilot Chat, a pay-as-you-go AI chat service for commercial customers that enhances workforce efficiency and collaboration through GPT-4o-powered interactions, IT controls, and integration with Dynamics 365 to support a wide range of business processes and decision-making.