Data and Data Management

Efficient data management, encompassing the systematic collection, organization, and retrieval of data, is fundamental for enhancing productivity, efficiency, and informed decision-making. Regardless of their scale or industry, organizations benefit significantly from implementing a robust data management strategy and adopting a modern data management system. This ensures streamlined operations and optimized use of information, facilitating better decision-making processes. The integration of Enterprise Resource Planning (ERP) solutions further enhances the effectiveness of data management, providing organizations with comprehensive tools to manage and utilize data seamlessly across various facets of their operations.

Analytics and AI

ServiceNow Advances Enterprise AI Through Integrations with Microsoft

ServiceNow announced integrations with Microsoft, including Microsoft Agent 365, to create seamless AI orchestration and governance for businesses, enabling autonomous workflows and visibility across Microsoft 365 and the ServiceNow AI Platform.

Analytics and AI

Strong AI Governance is Critical to Responsible Enterprise Deployment

As companies rapidly adopt generative and autonomous AI technologies, effective governance has become essential to mitigate risks such as accuracy, bias, and compliance, necessitating executive oversight and coordinated efforts across various departments to ensure trust and accountability in AI deployments.

A homeless camp showing three different tents strung together | NewRocket ServiceNow

Data and Data Management

How municipal services can leverage ERP tech to improve outreach efforts

The City of Reno wanted to update its outreach program with technology that would be able to monitor and collate data from several different sources. NewRocket and ServiceNow teamed up to create DROPS, an app that enhances the abilities of outreach workers.