Human Capital Management

Enterprise Resource Planning (ERP) powers Human Capital Management (HCM) by providing a comprehensive solution to optimize workforce processes. ERP software integrates HCM modules, including talent acquisition, employee onboarding, performance management, and payroll. This integration ensures a unified platform for HR professionals to manage the entire employee lifecycle efficiently. ERP enhances workforce planning, streamlines HR operations, and provides real-time insights into employee data. By unifying HR processes, ERP fosters collaboration, improves decision-making, and enables strategic talent management. With features such as self-service portals and analytics, ERP empowers employees and HR teams alike. This integration between ERP and HCM leads to improved organizational agility, employee satisfaction, and overall workforce productivity.

CX AI MICROSOFT DYNAMICS
Dynamics 365 new ‘Contact Center’ launches to enhance CX with AI Copilot
Officially launched on July 1st, Microsoft Dynamics 365 debuts its new Contact Center solution to use AI capabilities for CX efforts.
Image of Microsoft apps / Barnsley Council rolls out Copilot for Microsoft 365 at scale
Barnsley Council rolls out Copilot for Microsoft 365 at scale
Barnsley Council is one of the first councils to roll out the GenAI assistant, Copilot for Microsoft 365, at scale.