In a world where digital transformation dominates IT roadmaps, many Oracle customers are still running core operations on Oracle E-Business Suite (EBS). Despite the hype around cloud-native ERP platforms, EBS remains a mission-critical application for thousands of businesses across the globe, particularly in finance, HR, and procurement.
And yet, one often overlooked risk is the people side of ERP. As experienced employees retire or leave, a knowledge vacuum opens. New hires or employees transitioning into key roles are suddenly expected to use a complex legacy system they’ve never seen before. The learning curve is steep, and the impact on productivity can be profound.
The Hidden Cost of Knowledge Gaps in EBS
Explore related questions
When new users struggle to navigate Oracle EBS, the ripple effects can be significant. First, there’s the hit to productivity: tasks that once took minutes can stretch into hours. Then come the IT support tickets—escalating quickly as users seek help for routine actions. This drives up internal costs and pulls IT teams away from strategic initiatives.
Worse, morale can take a hit. New employees trying to prove their value are instead bogged down in process confusion and system errors. Over time, this erodes confidence and leads to avoidable mistakes in critical functions like payroll, purchasing, or month-end close.
EBS Isn’t Going Anywhere—Training Shouldn’t Either
Despite Oracle’s push toward cloud ERP, many businesses continue to run and invest in EBS. For those organizations, ongoing user enablement is essential to maintaining business operations.
Whether it’s for onboarding, role changes, or cross-training, users need modern, flexible support to get up to speed quickly on EBS processes. Traditional training methods—like using static manuals or having classroom sessions—may still be used for some organizations, but some with tight deadlines may need different types of materials to support training.
How Fudgelearn and ClickLearn Bridge the Gap
This is where Fudgelearn and ClickLearn offer a game-changing solution. Together, they enable organizations to create and deliver high-quality, user-friendly training content that meets the evolving needs of EBS users.
With ClickLearn’s technology, training materials can be created once and automatically transformed into multiple formats: step-by-step PDFs, hands-on simulations, video walkthroughs, and even in-system guidance. This ensures users get the learning experience that best suits their style—right when they need it.
Fudgelearn brings deep Oracle expertise to the table. Their consultants understand the nuances of EBS configurations, business processes, and user pain points across Finance, HR, Procurement, and more. They tailor ClickLearn implementations to your specific business needs—ensuring training content aligns with how your teams actually use the system.
The result is a fully managed learning solution: rapid content creation powered by automation, backed by expert guidance and best practice methodology.
Build Confidence, Cut Costs
With Fudgelearn and ClickLearn, organizations can accelerate onboarding, reduce IT support dependency, and empower users to work confidently and independently within Oracle EBS.
It’s not just about system training—it’s about enabling people to do their jobs efficiently, without disruption. And in today’s talent-constrained, change-heavy environment, that kind of agility is more critical than ever.
What this means for ERP Insiders
EBS is still important—so is supporting its users. Despite the shift toward cloud ERP, Oracle E-Business Suite remains foundational to many organizations. Ensuring your workforce can confidently and competently use EBS is essential to maintaining operational continuity and avoiding costly disruptions.
Knowledge gaps impact productivity and IT costs. When experienced users leave, new employees are left to navigate complex legacy systems with minimal guidance. This slows productivity and increases reliance on IT support—leading to higher costs and frustration across the business.
Modern training tools like ClickLearn, powered by Fudgelearn expertise, deliver fast, scalable results. Automated content creation through ClickLearn—paired with Fudgelearn’s deep Oracle knowledge—enables rapid development of tailored training materials in multiple formats. This empowers users, reduces support overhead, and accelerates onboarding, all without burdening internal teams.
