Workday enhances GenAI portfolio with launch of new capabilities

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Key Takeaways

Workday has introduced new GenAI enhancements aimed at improving productivity and decision-making by enabling users to quickly access data and receive contextually relevant insights through a streamlined user experience in Workday Adaptive Planning.

The company is exploring the integration of conversational UI with GenAI to enhance natural interactions with information and tasks, facilitating easier navigation and analysis for users.

New features in Workday's Human Capital Management (HCM) empower managers with timely insights and recommended actions, supporting their role in team development and productivity while providing a single source of truth for people data.

Announced at its annual Rising US event, Workday has unveiled new GenAI enhancements to drive productivity, grow and retain talent, streamline business processes and foster better decision-making.

The company revealed new GenAI capabilities to deliver a streamlined user experience in Workday Adaptive Planning. These new capabilities will enable users to surface data quickly, uncover contextually relevant insights and get recommended actions based on those insights, all using conversational text to navigate the system. By simplifying the process of finding and analyzing data in Adaptive Planning, users will be able to make quicker, more strategic decisions about their businesses.

At the event, Workday also previewed capabilities it is exploring at the intersection of conversational UI and GenAI to enhance users’ ability to interact with information and tasks in a natural way, taking advantage of the unique capabilities generative AI offers such as summarization, search, maintaining context and more.

Dennis Yen, general manager of Workday Adaptive Planning, Workday, said: “In today’s ever-evolving business environment, organizations are required to model more complex business scenarios, manage changing business needs and expand planning to more users across the enterprise.

“By demonstrating the possibilities of using conversational AI, we are showing our commitment to delivering an easy-to-use, highly flexible planning solution to help our more than 6,300 Workday Adaptive Planning customers automate key business processes and drive efficiency and accuracy.”

Additionally, the company announced several new features within its Human Capital Management (HCM) that simplify and elevate the manager experience by empowering them with the tools they need to lead effectively and efficiently.

The new capabilities leverage Workday AI to provide managers with timely insights and recommended actions such as team time off, important dates, employee skills, sentiment, goals and more. Insights will be surfaced to managers from within their workflow, enabling them to effortlessly create opportunities for their team’s career growth and development.

David Somers, group general manager, office of the chief human resource officer product, Workday, said: “Managers play such a pivotal role in the growth and development of their teams, but face increasing pressure to improve productivity and performance while navigating evolving workplace policies.

“Workday is the single source of truth for people data, enabling us to surface relevant team information to managers when they need it most, helping them be more impactful. Workday AI is making it easier for managers to succeed in their most important role: people leadership.”