How Cloud ERP Empowers Frontline Managers

Key Takeaways

Transitioning to Acumatica Cloud ERP has empowered frontline managers to independently manage processes and access real-time data, enhancing operational efficiency.

The flexibility of the system supports lean operations and improves client relationships, while the consumption-based pricing model allows for scalable growth with business needs.

As technology fluency becomes crucial, leaders are reshaping their roles to include new competencies around system flexibility and managing generational differences in tech adoption.

Robert Holland speaks with Matt Shamp, Executive Director at Carlson Levine Construction, about leading the company’s transition to Acumatica Cloud ERP in 2021 and the lasting impact since go-live. Matt explains how moving away from rigid, IT-gatekept systems empowered frontline managers to shape their own processes, access real-time data, and create custom reports without costly customizations or delays. He highlights how this flexibility improves client relationships, supports lean operations, and scales with business needs through consumption-based pricing. Matt also reflects on managing generational differences in technology adoption, the importance of setting boundaries around system flexibility, and how technology fluency is becoming as essential for leaders as financial literacy—reshaping executive roles for the future.

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