AusNet collabs with IBM on SAP SuccessFactors HR Transformation

Sydney Australia : SAP IBM AusNet

SAP has announced that Australian energy network business, AusNet, has implemented SAP SuccessFactors to streamline HR processes and improve employee experience, culminating in a projected savings of $2.1m over the next five years.

With 1,300 employees, AusNet provides power to over 1.5 million Victorians, working previously on a legacy IT system to manage employee time records and management information. Owing to a lack of controls in its legacy solution, siloed systems created time-consuming processes for its employees and furthermore effective compliance around enterprise workplace agreements became a chore.

Utilizing SAP SuccessFactors for its HR transformation, with a ten-month implementation goal, IBM Consulting and AusNet aim to consolidate 38 business processes from three systems into one. IBM Consulting’s expertise in SAP solutions, as well as extensive experience in HR transformation, intends to drive this project towards a simplified employee experience through the standardization of business processes, reduction of HR administrative work and consolidation of processes for fewer touchpoints.

Bernie Repacholi, head of people systems and enablement, AusNet, said: “We wanted to modernize the processes and systems that underpin our employee experience, removing silos, streamlining processes and making it easier for our employees to get their work done. In partnership with IBM we took a human-centered design process to co-create a solution, underpinned by SAP, that would help to future-proof our business by better meeting the needs of our people.

“This includes reducing time spent on administrative tasks to free up staff to focus on more strategic initiatives and incorporate stronger controls and compliance to ensure accurate review of enterprise workplace agreements. Additionally, access to people analytics means we’re empowering our HR team to make more informed decisions for the business including labor forecasting, wage growth and wage reviews.”

Pete Andrew, head of industries, SAP Australia and New Zealand, said: “As regulation increases across all industries, technology has become critical in helping organizations respond and manage this, which frees up their time to focus on other priorities, like their people. By implementing SAP SuccessFactors, AusNet has futureproofed its processes and systems by rolling out a business-wide compliance program which has streamlined processes and standardized operations, fostering higher productivity among its workforce.”

Wes Dunn, SuccessFactors practice lead, IBM Consulting Australia and New Zealand, said: “By utilizing our proprietary IBM Consulting SAP SuccessFactors Accelerator for Utilities we were able to revamp and streamline legacy processes saving employees time and helping to create a more efficient way of working.

“Importantly the new system provides managers with access to analytics, enabling them to quickly review attendances, absences, turnover and workflow statistics. IBM is proud to be AusNet’s implementation partner, enabling a trusted, intuitive and leading practice application which is at the heart of people centricity.”