Giacomo Lee
Editor-in-chief. Contact: giacomo@erp.today
124 Articles Published
Analytics and AI
Is the future agentic for ERP?
The future is agentic - or is it? Microsoft and Celonis case studies may show ERP users the truth behind the AI agent hype.
IBM building | IBM earns AWS Generative AI Competency award
Cloud Platform and Technology
IBM raises Oracle public sector reach with Applications Software Technology deal
IBM intends to acquire Applications Software Technology LLC, enhancing its Oracle cloud solutions expertise for public sector clients and building on its previous acquisition of Accelalpha to drive digital transformation across North America, the UK, and Ireland.
Cybersecurity coding shown on a tablet device | Cybersecurity NetApp
Security
Oracle and Adarga partner, pointing to UK’s possible AI future
Oracle has partnered with AI-driven information intelligence leader Adarga to deploy its Vantage software on Oracle Cloud Infrastructure, enhancing defence and security operations in the UK by enabling rapid data extraction and analysis from millions of sources, while adhering to national security and sovereignty requirements.
Enterprise Architecture
SUSE gives retail the Edge with new suite
SUSE has unveiled updates to its SUSE Edge solutions, including SUSE Edge 3.2 and SUSE Edge Suite, designed to enhance operational efficiency, security, and innovation for retailers, showcased at NRF 2025 with features like real-time fraud detection and zero touch deployment.
Human Capital Management
Oracle and Inoapps serve gastro giant with Fusion HCM
Mitchells & Butlers has chosen Oracle Fusion Cloud Human Capital Management, supported by Inoapps, to enhance employee engagement and streamline HR processes for its workforce of nearly 48,000 across the UK.
Supply Chain Management
Walmart and IBM accelerate last-mile delivery in new collaboration
Walmart GoLocal has partnered with IBM to integrate its last-mile delivery services into IBM Sterling Order Management, providing retailers with enhanced delivery solutions and streamlined operational workflows.
Cloud Platform and Technology
Oracle brings “Xstore Factor” to retail in 2025
Oracle has launched an enhanced version of Xstore Point of Service, featuring a redesigned architecture and a mobile-friendly interface, enabling retailers to streamline operations and improve customer experiences through intuitive workflows and advanced data processing capabilities.
Cloud Platform and Technology
Unit4 appoints new CEO for cloud ERP mission, Simon Paris
Unit4 appoints Simon Paris as CEO to succeed Mike Ettling, who led a successful cloud transformation, positioning the company for continued growth in the Cloud ERP market, with plans to reach €1 billion in revenue.
Supply Chain Management
SAP shops S/4HANA Public Cloud to retail for supply chain fix
SAP has launched the SAP S/4HANA Cloud Public Edition tailored for the retail sector, featuring enhanced supply chain capabilities aimed at optimizing goods flow, inventory management, and omnichannel operations for retailers of all sizes.
Human Capital Management
Human Capital meets AI as Salesforce updates HCM & Workday capabilities
Salesforce Service Cloud's late 2024 update introduces an Employee Service solution that integrates AI capabilities through Agentforce and includes a prebuilt integration with Workday, enabling HR teams to unify employee data, streamline support, and enhance productivity.
Analytics and AI
New NVIDIA AI Models empower – and redefine – SAP, ServiceNow as agentic leaders
At CES 2025, NVIDIA introduced the Llama Nemotron family of open language models designed to enhance Agentic AI deployment, with SAP and ServiceNow among the first to leverage these models for improving business processes across various industries including customer support and supply chain management.
Pagoda city surrounded by trees during sunset; client innovation in Japan concept
Governance, Risk, and Compliance
The Insider Look into NTT Group x Eviden Identity Management deal
December saw NTT Group select Evidian Identity Governance & Administration (Evidian IGA) as the foundation of their Identity Management Infrastructure in Japan. Eviden, part of Atos Group,  provides an Identity Governance and Administration (IGA) solution to ensure governance and scalability...
CRM and Customer Experience
Actually, Accenture Song is a technology company
Accenture's rebranding of its marketing services to Accenture Song reflects its strategic shift towards advanced CRM capabilities and customer data integration, bolstered by recent acquisitions that enhance its marketing transformation, data analytics, and customer insight offerings.
Enterpryze CEO
ERP Strategy and Planning
Enterpryze’s CEO on the future of ERP for SMEs
The evolution of ERP technology towards Composable ERP and SaaS highlights the benefits of flexibility, regular updates, and customer-driven development as key factors for small and medium enterprises to enhance efficiency and reduce complexity amidst changing market demands.
Enterprise Asset Management
IBM Maximo: what’s the latest buzz for Big Blue EAM?
IBM Maximo is enhancing its Enterprise Asset Management capabilities through the acquisition of Prescinto, introducing advanced AI-driven solutions for asset performance monitoring and management, while its latest software updates support sustainability efforts in line with environmental goals.
Accenture
Supply Chain Management
Accenture SAP deal cements its supply chain ambitions
Accenture's recent acquisition of SAP consultancy Camelot Management Consultants strengthens its supply chain capabilities, particularly in the DACH region, complementing previous acquisitions aimed at boosting its presence in the global supply chain optimization landscape.
Service Management
Fielding FSM: Was Field Service Management benched in 2024?
Besides Microsoft, it seems Field Service Management was benched in 2024 for AI adventures in the ERP playing field.
Human Capital Management
Salesforce integration is fueling the NetSuite ecosystem
November saw significant acquisitions and investments in the Oracle NetSuite and Salesforce integration space as firms like CrossCountry Consulting and Cooper Parry expanded their capabilities to meet the rising demand for seamless connectivity between the two platforms.
Cloud Platform and Technology
South Korea: Microsoft Azure first hyperscaler to serve Korean public sector
Microsoft has become the first Big Tech company to receive certification under South Korea's Cloud Security Assurance Program, enabling its Azure services to be used by public institutions and marking a significant milestone for foreign cloud providers in the region's strict data security landscape.
Analytics and AI
Salesforce says UK is an AI leader with skills issues. Is No-Code the fix?
Salesforce's UK AI Readiness Index reveals the UK surpasses G7 averages in AI adoption due to a strong innovation culture and tech investments, while highlighting the potential of no-code solutions like Agentforce to bridge the skills gap and enhance AI implementation across sectors.
Service Management
ANZ giant Atturra Chrome-plates SAP data services as 2027 looms
Atturra's ANATAS has acquired Chrome Consulting for approximately A$7.6M to enhance its SAP capabilities in the Australia and New Zealand market as support for SAP ECC nears its end, positioning both companies for growth in the enterprise solutions sector.
Service Management
Be All and End All? The be one solutions SEA Expansion
SAP service partner be one solutions has expanded its Southeast Asia presence through the acquisitions of Netika Business Solution Vietnam and Inecom, enhancing its product offerings and expertise for SAP clients while prioritizing the region for future growth.
Blue Diamond
Analytics and AI
Next-level HCM expert Nadja Andersen on Mastering AI in ERP
The inaugural Mastering ERP conference on December 12, 2024, in London will unite ERP and AI professionals to explore best practices for incorporating AI in ERP systems, featuring insights from expert Nadja Andersen on critical AI concepts, ethical considerations, and enhancing customer experiences.
Human Capital Management
The SAP HCM Roadmap: WeChat, Microsoft – and no AI agent hype
SuccessConnect, the annual flagship event for SAP SuccessFactors, pitched up in Lisbon, Portugal to share the latest updates to the SAP HCM suite.
Human Capital Management
SAP WalkMe first look in SuccessFactors unveiling for 2024 and beyond
Updates to SuccessFactors HCM suite reveal first-ever glimpse within an SAP platform of the newly-acquired WalkMe, live at SuccessConnect 2024
Supply Chain Management
Mondra AI spurs food industry net zero as ChatGPT power endures in Microsoft
Product footprinting and supply chain decarbonization platform, Mondra, has launched Sherpa, a transformative AI-powered assistant that comes as part of the company’s imperative in bringing the food industry towards a net zero food system. The chatbot comes built using Microsoft Azure...
Analytics and AI
Microsoft CEO: AI Agents are the New Excel, not ChatGPT
Reporting from Microsoft’s AI Tour event in London, ERP Today heard Microsoft CEO Satya Nadella expand upon Redmond’s post-ChatGPT Copilot era for enterprise tech as the company unveiled a series of new AI agents for Dynamics 365.
ERP Strategy and Planning
UK Public Sector turns Big Red in Redmond with Microsoft and Oracle
Both Microsoft and Oracle have strengthened their reach in public sector, as news unveiled separately from the two enterprise giants on Monday revealed. For Redmond a new deal with Crown Commercial Service represents the first deployment of Microsoft 365 Copilot,...
Manufacturing Systems and Automation
SYSPRO strengthens supply chain with Adobe & warehouse mobility
SYSPRO has announced the integration of its ERP system with Adobe Commerce, alongside unveiling a Mobile Warehouse solution.
Analytics and AI
Why the Boomi Agent Registry recognizes EU AI Leadership in Legislation
CEO Steve Lucas on Boomi's Agent Registry in the context of EU AI regulation.
Analytics and AI
AI “superpowers” in manufacturing ERP
An exclusive conversation with Epicor chief technologist Vaibhav Vohra.
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