Giacomo Lee
Editor-in-chief. Contact: giacomo@erp.today
114 Articles Published
Pagoda city surrounded by trees during sunset; client innovation in Japan concept
Governance, Risk, and Compliance
The Insider Look into NTT Group x Eviden Identity Management deal
December saw NTT Group select Evidian Identity Governance & Administration (Evidian IGA) as the foundation of their Identity Management Infrastructure in Japan. Eviden, part of Atos Group,  provides under its Evidian branding an Identity Governance and Administration (IGA) solution to...
CRM and Customer Experience
Actually, Accenture Song is a technology company
Accenture's rebranding of its marketing services to Accenture Song reflects its strategic shift towards advanced CRM capabilities and customer data integration, bolstered by recent acquisitions that enhance its marketing transformation, data analytics, and customer insight offerings.
Enterpryze CEO
ERP Strategy and Planning
In conversation with Enterpryze’s CEO on the future of ERP for SMEs
The evolution of ERP technology towards Composable ERP and SaaS highlights the benefits of flexibility, regular updates, and customer-driven development as key factors for small and medium enterprises to enhance efficiency and reduce complexity amidst changing market demands.
Enterprise Asset Management
IBM Maximo: what’s the latest buzz for Big Blue EAM?
IBM Maximo is enhancing its Enterprise Asset Management capabilities through the acquisition of Prescinto, introducing advanced AI-driven solutions for asset performance monitoring and management, while its latest software updates support sustainability efforts in line with environmental goals.
Accenture
Supply Chain Management
Accenture SAP deal cements its supply chain ambitions
Accenture's recent acquisition of SAP consultancy Camelot Management Consultants strengthens its supply chain capabilities, particularly in the DACH region, complementing previous acquisitions aimed at boosting its presence in the global supply chain optimization landscape.
Service Management
Fielding FSM: Was Field Service Management benched in 2024?
Besides Microsoft, it seems Field Service Management was benched in 2024 for AI adventures in the ERP playing field.
Human Capital Management
Salesforce integration is fueling the NetSuite ecosystem
November saw significant acquisitions and investments in the Oracle NetSuite and Salesforce integration space as firms like CrossCountry Consulting and Cooper Parry expanded their capabilities to meet the rising demand for seamless connectivity between the two platforms.
Cloud Platform and Technology
South Korea: Microsoft Azure first hyperscaler to serve Korean public sector
Microsoft has become the first Big Tech company to receive certification under South Korea's Cloud Security Assurance Program, enabling its Azure services to be used by public institutions and marking a significant milestone for foreign cloud providers in the region's strict data security landscape.
Analytics and AI
Salesforce says UK is an AI leader with skills issues. Is No-Code the fix?
Salesforce's UK AI Readiness Index reveals the UK surpasses G7 averages in AI adoption due to a strong innovation culture and tech investments, while highlighting the potential of no-code solutions like Agentforce to bridge the skills gap and enhance AI implementation across sectors.
Service Management
ANZ giant Atturra Chrome-plates SAP data services as 2027 looms
Atturra's ANATAS has acquired Chrome Consulting for approximately A$7.6M to enhance its SAP capabilities in the Australia and New Zealand market as support for SAP ECC nears its end, positioning both companies for growth in the enterprise solutions sector.
Service Management
Be All and End All? The be one solutions SEA Expansion
SAP service partner be one solutions has expanded its Southeast Asia presence through the acquisitions of Netika Business Solution Vietnam and Inecom, enhancing its product offerings and expertise for SAP clients while prioritizing the region for future growth.
Analytics and AI
Next-level HCM expert Nadja Andersen on Mastering AI in ERP
The inaugural Mastering ERP conference on December 12, 2024, in London will unite ERP and AI professionals to explore best practices for incorporating AI in ERP systems, featuring insights from expert Nadja Andersen on critical AI concepts, ethical considerations, and enhancing customer experiences.
Human Capital Management
The SAP HCM Roadmap: WeChat, Microsoft – and no AI agent hype
SuccessConnect, the annual flagship event for SAP SuccessFactors, pitched up in Lisbon, Portugal to share the latest updates to the SAP HCM suite.
Human Capital Management
SAP WalkMe first look in SuccessFactors unveiling for 2024 and beyond
Updates to SuccessFactors HCM suite reveal first-ever glimpse within an SAP platform of the newly-acquired WalkMe, live at SuccessConnect 2024
Analytics and AI
Is the future agentic for ERP?
The future is agentic - or is it? Microsoft and Celonis case studies may show ERP users the truth behind the AI agent hype.
Supply Chain Management
Mondra AI spurs food industry net zero as ChatGPT power endures in Microsoft
Product footprinting and supply chain decarbonization platform, Mondra, has launched Sherpa, a transformative AI-powered assistant that comes as part of the company’s imperative in bringing the food industry towards a net zero food system. The chatbot comes built using Microsoft Azure...
Analytics and AI
Microsoft CEO: AI Agents are the New Excel, not ChatGPT
Reporting from Microsoft’s AI Tour event in London, ERP Today heard Microsoft CEO Satya Nadella expand upon Redmond’s post-ChatGPT Copilot era for enterprise tech as the company unveiled a series of new AI agents for Dynamics 365.
ERP Strategy and Planning
UK Public Sector turns Big Red in Redmond with Microsoft and Oracle
Both Microsoft and Oracle have strengthened their reach in public sector, as news unveiled separately from the two enterprise giants on Monday revealed. For Redmond a new deal with Crown Commercial Service represents the first deployment of Microsoft 365 Copilot,...
Manufacturing Systems and Automation
SYSPRO strengthens supply chain with Adobe & warehouse mobility
SYSPRO has announced the integration of its ERP system with Adobe Commerce, alongside unveiling a Mobile Warehouse solution.
Analytics and AI
Why the Boomi Agent Registry recognizes EU AI Leadership in Legislation
CEO Steve Lucas on Boomi's Agent Registry in the context of EU AI regulation.
Analytics and AI
AI “superpowers” in manufacturing ERP
An exclusive conversation with Epicor chief technologist Vaibhav Vohra.
Enterprise Asset Management
Make One’s Mark: Inside IFS with Mark Moffat
An exclusive interview with Mark Moffat on his first nine months as CEO of IFS.
Analytics and AI
Realizing AI in Retail
Carrefour Belgium's CTO on the future of retail with AI and ML.
IFS building
Enterprise Asset Management
IFS sees its Industrial AI vision Unleashed
Unleashed is very much touted by IFS as the untethering of Industrial AI for its partner and customer community.
Analytics and AI
CloudWorld sees Oracle & IBM strengthen AI and supply chains
Oracle CloudWorld 2024 in Las Vegas highlighted the growing partnership between Oracle and IBM, focusing on AI advancements and the launch of IBM Consulting's expanded network to aid Oracle clients in leveraging generative AI and automation, alongside IBM's announcement to acquire Oracle consultancy Accelalpha to enhance its supply chain management capabilities.
Enterprise Asset Management
Beyond AI, IFS and Copperleaf completion to bolster sustainability in EAM
IFS CEO Mark Moffat on the sustainability strategy behind the Copperleaf mega-deal.
Governance, Risk, and Compliance
Citizen developers and governance in enterprise software today
The integration of AI into ERP systems heightens concerns over governance and security as citizen developers leverage low-code and no-code solutions, prompting enterprises to seek a balance between empowering these developers and maintaining compliance, illustrated by Mendix's approach to providing a structured platform that supports full software development lifecycle management.
Analytics and AI
AWS walks into The O2 with Just Walk Out tech
Amazon's Just Walk Out technology, showcased in London's The O2, exemplifies the shift from traditional retail checkouts to frictionless shopping experiences enabled by AWS, allowing venues to efficiently serve large crowds while gathering valuable consumer data.
Supply Chain Management
Steve Murphy: Returning the engine to search
Epicor CEO Steve Murphy on putting the engine back into search, and solving the supply chain challenge by leaning on ERP.
image of Vitesco CIO Thomas Buck | cloud and sustainable transformation
Automation
Vitesco: Driving a 4.0 sky-high, sustainable world
CIO Thomas Buck talks cloud and sustainable transformation for electric powertrain engine technology firm, Vitesco Technologies, plus the possibilities of Industry 4.0, across its AWS, SAP and Microsoft stack.
Analytics and AI
SAP GenAI gets boost with AWS cloud and chips
Ahead of its Sapphire 2024 conference in Orlando, SAP has announced an expanded, strategic collaboration with AWS to change modern cloud ERP experiences and help end users drive new capabilities and efficiencies with SAP GenAI (generative artificial intelligence).
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