Suzuki GB PLC wanted to consolidate and migrate legacy on-premises systems to the Microsoft Cloud. The aim was to transform its customer relationship management (CRM) system with Microsoft Dynamics 365, Microsoft Power Platform, and Microsoft Azure to improve speed to value and reduce the inherent risks of data management while creating a holistic view of the customer.
In this case study by EY, you can learn how the team used tools and apps from across the Microsoft ecosystem to support seamless data integration. The goal was to eventually move toward a centralized system that offered a holistic view of the customer. This enabled Suzuki to continue developing a seamless, future-fit platform with a portfolio of business applications, including finance, supply chain, and human resources.
