Editor’s Choice

From Legacy Systems to Real-Time Insights: How SplashBI Empowered Tampa’s Transition to Oracle Cloud

The City of Tampa successfully transitioned to Oracle Fusion Cloud with the help of SplashBI, which provided over 500 pre-built and custom reports, enhancing transparency, operational efficiency, and enabling the use of real-time analytics for better decision-making.

Business Process Management and Automation

Transforming Customer Service: A Retailer’s Success with Inetum – 98% Call Deflection Achieved

Inetum UK has significantly improved a multinational retailer's Service Management system by replacing an outdated tool with the ServiceNow platform, resulting in 98% call deflection, enhanced user experience, and streamlined operations, thereby solidifying Inetum's role as a key partner in the retailer's digital transformation journey.

Enterprise Asset Management

Cetec ERP’s new release enhances usability and control for manufacturers

Cetec ERP has launched its 4.17 update with features like a drag-and-drop scheduling tool, enhanced manufacturing time tracking, new reporting capabilities, improved user access controls, usability enhancements, and better pricing import tools, all aimed at increasing efficiency and functionality for users, with rollout planned for January 2024.

Business Process Management and Automation

Learn How (And Why) You Need to Effectively Map Business Processes

Business process mapping is a structured visual approach to optimizing organizational workflows that enhances communication, resource allocation, and compliance, involving seven key steps to identify, analyze, redesign, document, and continuously improve processes for better efficiency and productivity.

Analytics and AI

Unleashing efficiency: How a WMS cuts cost and improves accuracy in warehousing

Warehouse Management Systems (WMS), such as those offered by Tecsys, enable e-commerce businesses to enhance order fulfillment speed, reduce costs, and improve inventory accuracy by integrating automation technologies, ultimately streamlining warehouse operations for greater efficiency and competitive advantage.

Analytics and AI

How Forterro’s acquisition of alltotrec unlocks the value of AI for manufacturing

Forterro is enhancing its ERP offerings by integrating advanced APS capabilities from alltotrec, including AI and IoT solutions, thereby providing Forterro and Abas ERP customers with improved planning, execution systems, and competitive advantages in the manufacturing sector.

Security

Accenture expands generative AI-powered cybersecurity services to enhance client resilience

Accenture has launched an enhanced suite of generative AI-powered cybersecurity services to help organizations strengthen their defenses against evolving cyber threats, emphasizing a tailored and proactive approach to tackle industry-specific vulnerabilities.

Human Capital Management

Human Capital meets AI as Salesforce updates HCM & Workday capabilities

Salesforce Service Cloud's late 2024 update introduces an Employee Service solution that integrates AI capabilities through Agentforce and includes a prebuilt integration with Workday, enabling HR teams to unify employee data, streamline support, and enhance productivity.

Analytics and AI

How AI can drive more economic growth than lower taxes or less regulation, UK businesses weigh in

Most UK leaders' productivity is held back by economic headwinds, stress and difficulty implementing new productivity tools, survey shows.

Implementing Cloud ERP: Codestone’s Six-Phase Approach

Cloud Platform and Technology

Eliminating cloud ERP adoption uncertainty

Amber Infrastructure transitioned to SAP S/4HANA Public Cloud edition to improve its finance function efficiency and scalability, aided by NTT Data Business Solutions, demonstrating a shift toward ERP implementations centered on business needs rather than legacy system constraints.

Data and Data Management

Data loading made easy: EF Education First’s journey with More4Apps

EF Education First successfully migrated to Oracle Fusion Cloud ERP despite challenges in change management and learning new systems, ultimately enhancing their data-loading efficiency and accuracy through the implementation of More4apps' finance module, which streamlined processes and improved user experience.

graphic of a man using a computer on a blue background | The value in staying on Oracle EBS

Business Process Management and Automation

Watch for Oracle JD Edwards EnterpriseOne Release 25 Customer Go-Lives in H1

Oracle JD Edwards announced the release of EnterpriseOne Release 25 in Q4 2024, featuring enhancements that improve business process automation and management across various sectors, with initial customer deployment expected in 2025.

Cloud Platform and Technology

Strategies for SAP system carveouts and M&A

As part of its on-demand webinar, one of the leading authorities in SAP system carveouts and mergers, SNP Group, sheds light on the topic.

Tackling the Industry’s Biggest Challenges to Drive Manufacturing Forward

Analytics and AI

Gen AI in manufacturing: Evolving automation and processes

As more companies move towards using AI to automate their processes, solutions like QAD Process Intelligence use Gen AI for process mining, allowing organizations to visualize, optimize and monitor key business processes.

ERP Strategy and Planning

The ERP Today Awards 2024: Celebrating Leaders and Disruptors

The ERP Today Awards 2024, held at The Park Plaza London Riverbank, celebrated innovations and leaders in the enterprise technology sector, with Codestone winning Transformation Project of the Year, SAP being named Vendor of the Year, and various companies recognized for excellence in areas including customer experience, finance solutions, HR tech, and operational innovation.

Analytics and AI

How Mastering ERP 2024 brought AI Wisdom to Enterprise Insiders

The Mastering ERP conference in London brought together ERP and AI professionals to discuss integrating AI into core applications, emphasizing the importance of trust, ethical considerations, and foundational strategies for successful adoption while highlighting current low rates of AI integration beyond customer service.

Governance, Risk, and Compliance

Data protection: The CTO perspective

The importance of cybersecurity, particularly data protection, within organizations, particularly the need for proactive measures such as employee education and external assessments to combat increasingly sophisticated cyber threats.

CRM and Customer Experience

Actually, Accenture Song is a technology company

Accenture's rebranding of its marketing services to Accenture Song reflects its strategic shift towards advanced CRM capabilities and customer data integration, bolstered by recent acquisitions that enhance its marketing transformation, data analytics, and customer insight offerings.

ERP Strategy and Planning

Alpha acceleration in digital transformation: The IBM-Accelalpha deal

What synergies will IBM’s recent acquisition of Accelalpha bring to clients and the Oracle ecosystem?

Business Process Management and Automation

How process intelligence impacts lives

Celonis sheds light on how process intelligence can facilitate better research and potentially justice reform in key US and UK departments.

Analytics and AI

Is Workday second-guessing AI amid stock index milestone?

Workday has had a busy December with its Workday Rising EMEA conference, joining the S&P 500 stock index and winning a Best ERP Vendor award.

Analytics and AI

Dell Technologies Accelerates AI Innovation and Strengthens Cybersecurity Strategies for Microsoft Customers

Dell Technologies has launched new AI innovations to streamline AI adoption, enhance cybersecurity, and simplify data management for Microsoft customers in multicloud environments, including services like Dell APEX File Storage and protection solutions aimed at improving operational efficiency and security.

Enterprise Asset Management

Innovapptive Joins AWS ISV Accelerate Program, Enhancing Global Delivery of AI-Powered Connected Worker Solutions

Innovapptive has joined the AWS ISV Accelerate Program, enhancing its AI-powered Connected Worker solutions, optimizing AWS investments for clients, streamlining access via the AWS Marketplace, and expanding its global reach through co-sell support with AWS to drive operational efficiency and connected workforce solutions.

several red, orange, blue and grey-coloured springs on an orange background | Unlocking flexibility alongside existing Oracle tools with insightsoftware

Analytics and AI

Unlocking flexibility alongside existing Oracle tools with insightsoftware

Businesses can be seen investing in Oracle tools to improve their operations, however, they might still lack the power to reach their goals.

ERP Strategy and Planning

The Clean ERP Method: Unlocking ROI without an ERP replacement

ERP customers face challenges with legacy systems that require costly customizations, but the rise of no-code/low-code platforms offers a flexible and efficient alternative for developing unique applications without the burdens of traditional ERP modifications.

Enterprise Asset Management

IBM Maximo: what’s the latest buzz for Big Blue EAM?

IBM Maximo is enhancing its Enterprise Asset Management capabilities through the acquisition of Prescinto, introducing advanced AI-driven solutions for asset performance monitoring and management, while its latest software updates support sustainability efforts in line with environmental goals.

Supply Chain Management

Accenture SAP deal cements its supply chain ambitions

Accenture's recent acquisition of SAP consultancy Camelot Management Consultants strengthens its supply chain capabilities, particularly in the DACH region, complementing previous acquisitions aimed at boosting its presence in the global supply chain optimization landscape.