Editor’s Choice

How Mastering ERP 2024 brought AI Wisdom to Enterprise Insiders

The Mastering ERP conference in London brought together ERP and AI professionals to discuss integrating AI into core applications, emphasizing the importance of trust, ethical considerations, and foundational strategies for successful adoption while highlighting current low rates of AI integration beyond customer service.

Governance, Risk, and Compliance

Data protection: The CTO perspective

The importance of cybersecurity, particularly data protection, within organizations, particularly the need for proactive measures such as employee education and external assessments to combat increasingly sophisticated cyber threats.

CRM and Customer Experience

Actually, Accenture Song is a technology company

Accenture's rebranding of its marketing services to Accenture Song reflects its strategic shift towards advanced CRM capabilities and customer data integration, bolstered by recent acquisitions that enhance its marketing transformation, data analytics, and customer insight offerings.

ERP Strategy and Planning

Alpha acceleration in digital transformation: The IBM-Accelalpha deal

What synergies will IBM’s recent acquisition of Accelalpha bring to clients and the Oracle ecosystem?

Analytics and AI

Is Workday second-guessing AI amid stock index milestone?

Workday has had a busy December with its Workday Rising EMEA conference, joining the S&P 500 stock index and winning a Best ERP Vendor award.

Analytics and AI

Dell Technologies Accelerates AI Innovation and Strengthens Cybersecurity Strategies for Microsoft Customers

Dell Technologies has launched new AI innovations to streamline AI adoption, enhance cybersecurity, and simplify data management for Microsoft customers in multicloud environments, including services like Dell APEX File Storage and protection solutions aimed at improving operational efficiency and security.

Enterprise Asset Management

Innovapptive Joins AWS ISV Accelerate Program, Enhancing Global Delivery of AI-Powered Connected Worker Solutions

Innovapptive has joined the AWS ISV Accelerate Program, enhancing its AI-powered Connected Worker solutions, optimizing AWS investments for clients, streamlining access via the AWS Marketplace, and expanding its global reach through co-sell support with AWS to drive operational efficiency and connected workforce solutions.

several red, orange, blue and grey-coloured springs on an orange background | Unlocking flexibility alongside existing Oracle tools with insightsoftware

Analytics and AI

Unlocking flexibility alongside existing Oracle tools with insightsoftware

Businesses can be seen investing in Oracle tools to improve their operations, however, they might still lack the power to reach their goals.

ERP Strategy and Planning

The Clean ERP Method: Unlocking ROI without an ERP replacement

ERP customers face challenges with legacy systems that require costly customizations, but the rise of no-code/low-code platforms offers a flexible and efficient alternative for developing unique applications without the burdens of traditional ERP modifications.

Enterprise Asset Management

IBM Maximo: what’s the latest buzz for Big Blue EAM?

IBM Maximo is enhancing its Enterprise Asset Management capabilities through the acquisition of Prescinto, introducing advanced AI-driven solutions for asset performance monitoring and management, while its latest software updates support sustainability efforts in line with environmental goals.

Analytics and AI

Microsoft Customers Share Business Impacts of Generative AI

At Microsoft Ignite 2024 in Chicago, major organizations showcased how they are harnessing Microsoft's AI solutions, such as Copilot and Azure OpenAI Service, to transform operations, enhance customer experiences, and drive significant improvements in productivity and sustainability across various sectors, including aviation, logistics, and manufacturing.

Analytics and AI

The biggest reveals and announcements from Amazon re:Invent 2024

At Amazon re:Invent 2024, AWS unveiled significant advancements in AI technologies, including the launch of Amazon Nova foundation models, integration of GenAI with GitLab via Amazon Q Developer, a collaboration with SAP for cloud ERP solutions, enhanced capabilities in the next generation of SageMaker and the introduction of a 'Buy with AWS' button, all aimed at solidifying AWS's position in the competitive AI and cloud services market.

Service Management

Fielding FSM: Was Field Service Management benched in 2024?

Besides Microsoft, it seems Field Service Management was benched in 2024 for AI adventures in the ERP playing field.

Analytics and AI

Salesforce says UK is an AI leader with skills issues. Is No-Code the fix?

Salesforce's UK AI Readiness Index reveals the UK surpasses G7 averages in AI adoption due to a strong innovation culture and tech investments, while highlighting the potential of no-code solutions like Agentforce to bridge the skills gap and enhance AI implementation across sectors.

Analytics and AI

Oracle Health’s Clinical AI Agent Helps Doctors Spend More Time with Patients

Oracle Health has launched a new generative AI-based Clinical AI Agent that enhances patient-provider interactions by automating clinical workflows, improving documentation accuracy, and reducing physician burnout, leading to significant time savings and improved patient experiences.

Human Capital Management

Embracing the future of enterprise UX with Oracle Redwood UI

Oracle has introduced Oracle Redwood, a user experience framework to transform business interactions with technology.

image of long exposure car lights on road | SQL Connect

Analytics and AI

SplashBI unveils AI assistant to simplify SQL workflows

SplashBI's SQL Connect has launched FlashAI, a natural language processing tool for generating SQL queries, and Git Integration for seamless code management, enhancing collaboration and efficiency for SQL professionals and business users.

Data and Data Management

Modernizing Oracle financial reporting for evolving business needs

Finance teams are facing the common challenge of outdated systems and processes failing to meet the demands of the digital world.

ERP Strategy and Planning

The million-dollar question: To customize ERP or not?

Organizations can modernize their ERP systems cost-effectively by leveraging emerging platforms like Nextworld's No-Code Studio to avoiding the pitfalls of traditional cloud solutions and reduce the need for expensive customizations.

ERP Strategy and Planning

Darryl Sackett: ERP is the beating heart of an organization

Darryl Sackett, CEO of ERP transformation firm, Codestone, says that the company’s end-to-end approach to digital transformation is based on understanding a company’s data, security, and technology.

ERP Strategy and Planning

What Julia White’s appointment to CMO means for AWS and SAP

Amazon has appointed Julia White, formerly of SAP and Microsoft, as its new CMO and VP of AWS, where she is expected to leverage her extensive cloud and AI experience to strengthen AWS's position in the competitive cloud market, particularly against Microsoft Azure, while potentially deepening the partnership with SAP.

Analytics and AI

Certinia expands offerings and partnerships

Certinia has announced updates to its offerings, including a significant AI-powered partnership with Salesforce as part of the Agentforce Partner Network, aiming to enhance efficiency and customer satisfaction through AI agents that automate business processes.

ERP Strategy and Planning

Making sustainability an advantage: ERP Today TV x IFS Unleashed

At the IFS Unleashed event in Orlando, experts discussed how sustainability efforts, driven by regulations and technology, are increasingly viewed as essential for business value.

A robotic hand reaches upwards into the distance | Celigo

Analytics and AI

Inhumans in ERP: Abigail Allman on Mastering IT & AI

The 2024 Mastering ERP Summit in London on December 12 will unite ERP and AI professionals, featuring Abigail Allman who will lead sessions on strategic AI integration decisions and the ethical use of AI in business.

Aptum Appoints Jaime Konzelman as Chief Revenue Officer

ERP Strategy and Planning

Simplifying cloud adoption for legacy SAP ECC systems

With SAP ECC support ending in 2027, the partnership between SAP, NTT DATA Business Solutions, and AWS provides businesses a cost-effective pathway to migrate to SAP S/4HANA through the RISE with SAP model, enabling digital transformation and enhanced innovation via AI and automation.

image of laptop with abstract light | Global Shop Solutions

Manufacturing Systems and Automation

Global Shop Solutions empowers businesses with comprehensive ERP training

Choosing the right ERP provider is crucial for businesses to enhance operational efficiency and success, with key considerations including ease of use, budget, and training opportunities, as exemplified by Global Shop Solutions' comprehensive training initiatives that equip users to effectively navigate and utilize ERP systems.

Analytics and AI

Gen AI in manufacturing: Uncovering inefficiencies in processes

To optimize processes and enhance visibility into inefficiencies, organizations can leverage QAD’s Process Intelligence solution, which utilizes Gen AI in manufacturing processes to visualize workflows, identify root causes, and provide real-time alerts, leading to significant cost savings.