Expert Opinions

The ‘New Normal’
Firstly, I sincerely wish good health to all ERP Today readers and their families in these challenging times...
Affective computing will transform the customer experience and the capabilities of AI
As our reliance on technology grows, devices are evolving to understand human emotions...
Sustainable technology for a sustainable world
As the effects of global warming become more prevalent year after year it will become increasingly difficult for politicians to water down and undermine the effects much longer...
‘Automated’ data migration dreams
There are many products in the marketplace that profess to deliver an automated data migration experience. But is this really possible?
Where is the new money for ERP?
In the cloud era, the ERP market that serves an organisation’s back office business operations is dominated by the tier one players of SAP, Oracle, and Workday...
AI is moving from the ‘why’ to the ‘how’
When it comes to the growth and applications for artificial intelligence (AI), UK business leaders are enthusiastic...
Using data to make the world more circular
The worth of the global plastics market is estimated at £1.2bn but, from the moment it leaves the shelf, single-use plastic is perceived as...
How epic failure changed the world
Heard of Steve Jobs? Bill Gates? Steve Wozniak? Marc Porat? Likely not the last on the list but that’s about to change...
Purposeful profit
Businesses are becoming more and more tech savvy. Technologists are constantly getting smarter and business leaders...
Modern Tax Technology – Beards Optional
The interesting thing about being a ‘tax person’ is the surprise most people get when they meet me for the first time..
Oil & Gas
The stakes are high in a complex environment of multiple assets, complicated sites, global supply chains...
Blockchain, sustainable technology for a sustainable world
As the effects of global warming become more prevalent year after year it will become increasingly difficult...
Why modern ERP is the key to harnessing employee activism
An activist employee is an engaged employee. The past few years have seen a sharp rise in employee-driven activism. From public declarations to staff walk outs, employees have found creative (and often very public) ways to demand their companies take...
ERP in a digital age – a CIO’s perspective
The role of chief information officer (CIO) has been constantly evolving with the advancements and needs for all organisations to adopt a more digital approach. This is not just about how they engage with customers, citizens and users but in...
AI and trust – Getting it right the first time
Successful use of AI depends on enterprises designing trust into their systems sooner rather than later. There is a long list of business use cases for AI that extends from customer service and manufacturing to building management, cybersecurity, and human...
What Macron knows
In France during 2018, President Macron’s administration declared gender equality a priority. Legislation now requires...
Best Network Wins
For the early adopters of blockchain technology the rewards will be untold: new revenue streams...
The Power of Purpose
It wasn’t Bono who stole the show at Davos. It wasn’t even Will.i.am, Marc Benioff or Gary Cohn. Nor was it...
The janus face of Artificial Intelligence creating fairness or accelerating bias?
The Janus face of Artificial Intelligence creating fairness or accelerating bias? Automation and AI are both supporting businesses to make better decisions...
Overcoming fear of decentralisation
Earlier this year, in London, I presented at the Blockchain World Summit. The title of my presentation was ‘Bitcoin isn’t Blockchain’ and the focus of my work...
BI & Analytics in the Public Sector
How deeper insights can help local government amid Britain’s austerity measures Local government bureaus are under increasing pressure to deliver much needed regional support systems in an efficient and cost-effective manner. The fulfilment challenge is for public sector managers to...
Intelligent technology won’t help if we aren’t intelligent about Climate Change
It’s something of an understatement to say there’s no lack of intelligent technology in the world today. From blockchain and artificial intelligence, to the sprawling possibilities of the Internet of Things (IoT), technologies are changing the shape of the world...
IR35 is coming to the private sector
Is your recruitment agency preparing you for the IR35 changes? The phrase ‘IR35’ or ‘Off-Payroll Working’ as it is now being referred to will strike a chord, maybe a chill, in the heart of many readers. For years HMRC (Her...
AI Agents: What does ’good‘ look like–and why should you care?
Artificial intelligence (AI) is a core component of many companies’ digital transformation strategies today. However, a lack of trust in AI is holding some organisations back from moving forward. To overcome their underlying fears we need stronger performance monitoring mechanisms...
ERP Readiness in the Public Sector
People often make assumptions about the difference between public sector versus private sector readiness. The most common is that there is a great deal more due diligence, bureaucracy and compliance hurdles compared to private businesses. That somehow, the private sector...
DLT An introduction to distributed ledger technology
Distributed ledger technology (DLT), also known as a shared or distributed ledger, is amongst the most frequently used buzzwords in business. However, despite the attention it receives and its widely mooted...