Customer Case Study: Integration Success with the QAD Industrial Transformation Platform

Customer Case Study: Integration Success with the QAD Industrial Transformation Platform

The Companies: Three diverse manufacturers—Beckett Air, Jel Sert, and Pharmacal—have harnessed the power of the QAD Industrial Transformation Platform to build adaptive enterprises.

Beckett Air, based in Ridgeville, Ohio, specializes in high-efficiency airflow solutions, including its renowned Key Rivet™ blower wheel. Since 2007, Beckett has relied on QAD for its ERP needs, enhancing its high-quality production capabilities.

Jel Sert, a historic name in convenient treats and beverages, has delighted customers with products like Hi-C and Jolly Rancher for nearly a century. The company, headquartered in Chicago, utilizes QAD to maintain its innovation edge and streamline operations.

Pharmacal, headquartered in Jackson, Wisconsin, has been a leader in personal care and safety products since 1896. Known for its contract manufacturing and private-label products, Pharmacal turned to QAD to optimize its extensive product range.

The Challenge: Facing disruptions such as labor shortages, geopolitical issues, and supply chain constraints, these manufacturers sought robust solutions to transform their operations. The traditional methods and systems were proving insufficient against the backdrop of modern challenges like productivity plateaus and security vulnerabilities.

The Solution: All three companies adopted the QAD Industrial Transformation Platform, integrating QAD ERP with QAD Redzone Connected Workforce. This combination offered a connected, frontline worker solution that enhanced real-time communication and operational efficiency. Simon Richards of Jel Sert highlights the mobile and intuitive nature of QAD Redzone, which dramatically improved shop floor communication and employee engagement.

The Benefits: The results were significant. Pharmacal saw an 80% reduction in paperwork and a 12.5-point improvement in overall equipment effectiveness (OEE). Jel Sert experienced a 9-point OEE increase within 90 days, and Beckett Air noted a marked improvement in team collaboration and productivity. Overall, these advancements led to increased productivity, better morale, and higher employee retention.

By integrating QAD ERP with QAD Redzone, Beckett Air, Jel Sert, and Pharmacal have not only transformed their operations but also positioned themselves for future success in an increasingly complex manufacturing landscape.

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